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Office 365 - Hosted Exchange Issue with receiving mail...

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2 replies to this topic

#1 David Ashcroft

David Ashcroft

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Posted 27 July 2014 - 05:41 AM

So I have been thinking of moving a lot of things to Hosted Exchange on Office 365 however I wanted to test this before I did to ensure everything works. 
I have signed up to the 1 month trial of exchange and managed to setup everything requested in terms of the DNS requirements and Microsoft verified it and said everything was correct.
I have now made a mailbox and I can sucesfully send out from the mailbox in Office 365, however when i try to reply or send mail back to my account, it comes back with "mail delivery failed, no such user here".
The full error message is below and I was hoping someone could help me with this as I have probably just done something stupid! thanks! :)

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    No Such User Here

------ This is a copy of the message, including all the headers. ------

Return-path: <>
Received: from [.199.206.59] (port=55178 helo=DavidPC)
	by footholds.net with esmtpsa (UNKNOWN:DHE-RSA-AES256-GCM-SHA384:256)
	(Exim 4.82)
	(envelope-from <>)
	id 1XBLf4-0005mM-4T
	for ; Sun, 27 Jul 2014 11:26:38 +0100
From: "David" <>
To: "'Animal Sanctuary'" <>
References: <cf215581b2ec4d06b54bdf2be4ab7497@DB4PR02MB0349.eurprd02.prod.outlook.com>
In-Reply-To: <cf215581b2ec4d06b54bdf2be4ab7497@DB4PR02MB0349.eurprd02.prod.outlook.com>
Subject: RE: test
Date: Sun, 27 Jul 2014 11:26:37 +0100
Message-ID: <000e01cfa985$3f735020$be59f060$@>
MIME-Version: 1.0
Content-Type: multipart/alternative;
X-Mailer: Microsoft Outlook 15.0
Thread-Index: AQHNdh0uBcV1ljRKjcvRAKD4fXJFQZu4HjhQ
Content-Language: en-gb
X-Antivirus: avast! (VPS 140726-2, 26/07/2014), Outbound message
X-Antivirus-Status: Clean

This is a multipart message in MIME format.

Content-Type: text/plain;
Content-Transfer-Encoding: quoted-printable




David Ashcroft

Consider the environment before printing this Email.


From: Animal Sanctuary [mailto:.=
Sent: 27 July 2014 11:26
Subject: test



This email is free from viruses and malware because avast! Antivirus protec= tion is active.

Content-Type: text/html;
Content-Transfer-Encoding: quoted-printable

<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; charset=3Dutf-8"> <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr= osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:= //www.w3.org/TR/REC-html40"><head><meta name=3DGenerator content=3D"Microso= ft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
	{font-family:"Cambria Math";
	panose-1:2 4 5 3 5 4 6 3 2 4;}
	panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
	font-family:"Times New Roman","serif";} a:link, span.MsoHyperlink
a:visited, span.MsoHyperlinkFollowed
	font-family:"Times New Roman","serif";}
@page WordSection1
	{size:612.0pt 792.0pt;
	margin:72.0pt 72.0pt 72.0pt 72.0pt;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--></head><body bgcolor=3Dwhite lang=3DEN-GB=  link=3D"#0563C1" vlink=3D"#954F72"><div class=3DWordSection1><p class=3DMs=
color:#1F497D;mso-fareast-language:EN-US'>TEST<o:p></o:p></span></p><p clas= s=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-s=
><div><p class=3DMsoNormal><span 
ibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMs=
color:#ED7D31'>David</span><span style=3D'font-size:11.0pt;font-fa=
mily:"Calibri","sans-serif";color:#1F497D'><br><b>Phone:</b>  =
|| <b>Email: </b> || <b>Web:</b> 
|| =
=2Euk <o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:1= 1.0pt;font-family:"Calibri","sans-serif";color:#A6A6A6'>Consider the enviro= nment before printing this Email.<o:p></o:p></span></p></div><p class=3DMso=
div style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0= cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US style=3D'font-size:11.0p= t;font-family:"Calibri","sans-serif"'>From:</span></b><span lang=3DEN-US st= yle=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"'> Woodlands Anim= al Sanctuary [mailto:info@woodlandsanimalsanctuary.org.uk] <br><b>Sent:</b>=
 27 July 2014 11:26<br><b>To:</b> me@Davidashcroft.co.uk<br><b>Subject:</b>=
 test<o:p></o:p></span></p></div></div><p class=3DMsoNormal><o:p>&nbsp;</o:=
<br /><br />
<hr style=3D'border:none; color:#909090; background-color:#B0B0B0; height: = 1px; width: 99%;' /> <table style=3D'border-collapse:collapse;border:none;'>
		<td style=3D'border:none;padding:0px 15px 0px 8px'>
			<a href=3D"http://www.avast.com/">
				<img border=3D0 src=3D"http://static.avast.com/emails/avast-mail-stamp.=
png" />
			<p style=3D'color:#3d4d5a; font-family:"Calibri","Verdana","Arial","Helv=
etica"; font-size:12pt;'>
				This email is free from viruses and malware because <a href=3D"http://w= ww.avast.com/">avast! Antivirus</a> protection is active.
<br />

Edited by Platypus, 17 November 2015 - 05:43 PM.

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#2 sflatechguy


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Posted 27 July 2014 - 12:06 PM

Double-check to make sure the email address is entered correctly, and that all your DNS zone info, like MX and SPF records, are entered correctly. Make sure you have entered all the DNS records required by Office 365. http://community.office365.com/en-us/f/158/t/203492.aspx


Does this happen with all emails you try to send, or just certain domains? Can others send email to you, or does it get bounced back to them? Are you having issues receiving email?

#3 David Ashcroft

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Posted 27 July 2014 - 06:15 PM

Its sorted, it was me being stupid!! it was just certain domains, and it was my own fault, something in cPanel basically.


Thanks for the advice though, muchly appreciated!! :D 

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