Hi and good day to all!
Can anyone please help me?
I'm having trouble with this tr/rootkit.gen thingy that my Avira Free Antivirus keeps on detecting every time I launch my favorite online game.
I already posted my problem in the game's forum but unfortunately no GMs, FMs or Tech Support representatives have reply in our post. A fellow forum-er there told us that it is not the game's fault and that our computer has been infected and posted some links that could help us clean our desktop (TDSSKiller, ComboFix, Adwcleaner, CCleaner) and I did but unfortunately nothing works for me. Well I am no expert so maybe I didn't do it right and hopefully didn't do anything stupid that could further harm my computer . That is why I am here to seek help from the experts.
Can you also please confirm to me if the problem is in our desktop and not in the game cause this sudden warning started after the game's latest patch and upon checking other online games there is no problem and detection, just with this specific game that when launch the Avira is detecting something.
Any help would be greatly appreciated.
Here is the screenshot of the warning:
And a fellow forum-er also have the same problem as mine and has a better screenshot: