Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Reallocated Sector HD Help...


  • Please log in to reply
3 replies to this topic

#1 Softfang

Softfang

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Houston, TX
  • Local time:11:01 AM

Posted 26 July 2014 - 08:45 AM

I've tried CrystalDisk and HD Tune, both say I have "reallocated sector" warnings. I don't know how to fix them. Doing a "disk check" fails because it says that drive C can't be checked due to "recently installed software". I've tried system restore too, and it said it doesn't complete it successfully... What the hell do I do? I'm worried that the hard drive's going to fail any minute/day now. I don't have money for a new one, and I don't even know how shopping for one works. Do I have to find the exact same one I have now? Or can other types work as long as it's the same brand?

 

I have a Gateway GT5220 Desktop. Windows Media Player Premium Edition, Dual-boot. It has XP on it, but I use Win7 that my dad (it was his computer) put on it at some point. Can't go into XP because it asks for an admin password after starting up the "Recovery Console" and I don't know the password.

 

Anyway, here's the CrystalDisk results (I also added HD Tune's results in a screenshot file)........ Need any other info, tell me and I'll try to get it.

 

----------------------------------------------------------------------------
CrystalDiskInfo 6.1.14 © 2008-2014 hiyohiyo
                                Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

    OS : Windows 7 Ultimate SP1 [6.1 Build 7601] (x86)
  Date : 2014/07/26 8:03:31

-- Controller Map ----------------------------------------------------------
 + ATA Channel 0 (0) [ATA]
   - WDC WD2500BB-22RDA0 ATA Device
 + ATA Channel 1 (1) [ATA]
   - TSSTcorp CD/DVDW TS-H652D ATA Device
 + Standard Dual Channel PCI IDE Controller [ATA]
   - ATA Channel 0 (0)
   - ATA Channel 1 (1)
 - NVIDIA nForce Serial ATA Controller [SCSI]
 - NVIDIA nForce Serial ATA Controller [SCSI]

-- Disk List ---------------------------------------------------------------
 (1) WDC WD2500BB-22RDA0 : 250.0 GB [0/0/0, pd1] - wd

----------------------------------------------------------------------------
 (1) WDC WD2500BB-22RDA0
----------------------------------------------------------------------------
           Model : WDC WD2500BB-22RDA0
        Firmware : 20.00K20
   Serial Number : WD-WMANK3985922
       Disk Size : 250.0 GB (8.4/137.4/250.0/250.0)
     Buffer Size : 2048 KB
     Queue Depth : 1
    # of Sectors : 488397168
   Rotation Rate : Unknown
       Interface : Parallel ATA
   Major Version : ATA/ATAPI-7
   Minor Version : ----
   Transfer Mode : UDMA/100 | UDMA/100
  Power On Hours : 7486 hours
  Power On Count : 2070 count
     Temperature : 37 C (98 F)
   Health Status : Caution
        Features : S.M.A.R.T., AAM, 48bit LBA
       APM Level : ----
       AAM Level : 80FEh [OFF]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000000 Read Error Rate
03 189 181 _21 00000000158C Spin-Up Time
04 _98 _98 __0 000000000842 Start/Stop Count
05 196 196 140 00000000001A Reallocated Sectors Count
07 200 200 _51 000000000000 Seek Error Rate
09 _90 _90 __0 000000001D3E Power-On Hours
0A 100 100 _51 000000000000 Spin Retry Count
0B 100 100 _51 000000000000 Recalibration Retries
0C _98 _98 __0 000000000816 Power Cycle Count
C2 113 _78 __0 000000000025 Temperature
C4 199 199 __0 000000000001 Reallocation Event Count
C5 200 200 __0 000000000000 Current Pending Sector Count
C6 200 200 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 200 200 _51 000000000000 Write Error Rate

-- IDENTIFY_DEVICE ---------------------------------------------------------
        0    1    2    3    4    5    6    7    8    9
000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2057 442D 574D 414E 4B33 3938 3539 3232
020: 0000 1000 0032 3230 2E30 304B 3230 5744 4320 5744
030: 3235 3030 4242 2D32 3252 4441 3020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
080: 00FE 0000 746B 7F01 4633 7469 3C01 4623 203F 0000
090: 0000 0000 FFFE 600D 80FE 0008 0000 0000 86A0 0001
100: 5970 1D1C 0000 0000 0000 0000 0000 0000 0000 0000
110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
120: 0000 0000 0000 0000 0000 0000 0000 0000 0009 0000
130: 0000 0000 0000 1276 0000 0000 0000 0000 0000 0000
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 75A5

-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0F 00 C8 C8 00 00 00 00 00 00 00 03 03
010: 00 BD B5 8C 15 00 00 00 00 00 04 32 00 62 62 42
020: 08 00 00 00 00 00 05 33 00 C4 C4 1A 00 00 00 00
030: 00 00 07 0F 00 C8 C8 00 00 00 00 00 00 00 09 32
040: 00 5A 5A 3E 1D 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0B 12 00 64 64 00 00 00 00 00
060: 00 00 0C 32 00 62 62 16 08 00 00 00 00 00 C2 22
070: 00 71 4E 25 00 00 00 00 00 00 C4 32 00 C7 C7 01
080: 00 00 00 00 00 00 C5 12 00 C8 C8 00 00 00 00 00
090: 00 00 C6 10 00 C8 C8 00 00 00 00 00 00 00 C7 3E
0A0: 00 C8 C8 00 00 00 00 00 00 00 C8 09 00 C8 C8 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 84 00 00 1E 01 7B
170: 03 00 01 00 02 5A 06 00 00 00 00 00 00 00 00 00
180: 00 00 01 06 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A4

-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 C8 C8 C8 C8 C8 C8 00 00 00 00 03 15
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00
030: 00 00 07 33 C8 C8 C8 C8 C8 C8 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 33 00 00 00 00
050: 00 00 00 00 00 00 0B 33 00 00 00 00 00 00 00 00
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 C2 00
070: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
080: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
090: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
0A0: 00 00 00 00 00 00 00 00 00 00 C8 33 C8 C8 C8 C8
0B0: C8 C8 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 62

Attached Files


Edited by hamluis, 26 July 2014 - 09:47 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


BC AdBot (Login to Remove)

 


#2 wpgwpg

wpgwpg

  • Members
  • 1,149 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US of A
  • Local time:12:01 PM

Posted 26 July 2014 - 09:56 AM

 As disk drives age, they can develop bad sectors.  You can think of these like stains on a piece of paper.  Hard drive manufacturers allow for this by providing an area of the drive that can be used as alternates.  When a utility program like chkdsk runs, it will check for these, and assign alternates to any it finds.  This keeps a few bad spots from making the whole drive useless.  There's a limit though to how many times this can be done, so it sounds like you're approaching this limit.  When you get to this limit, you don't fix it, you have to replace the hard drive.  

 To replace that drive you need two things.  You'll need a way to back up the system that's currently on that drive OR a way to save any data on that drive, then reinstall Windows and your applications.  I always back up a drive so I have a complete image of it, then replace the drive, and restore the backup image to the new hard drive.

 Your drive is a 250 GB 3.5" IDE drive.  You can buy these at stores that sell computers.  Here's a link to a picture and description of your drive. http://www.ebay.com/itm/Western-Digital-250GB-IDE-WD2500BB-22RDA0-/270451805023 .  The price there is $105, but you can probably find something cheaper at places like Frys, Best Buy, or Micro Center.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 wpgwpg

wpgwpg

  • Members
  • 1,149 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US of A
  • Local time:12:01 PM

Posted 26 July 2014 - 09:58 AM

 Here's a link to a place selling the replacement drive for under $30.

http://www.microcenter.com/search/search_results.aspx?N=4294945772+4294943164&ekw=ide_hard_drive&rd=1

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,590 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:09:01 AM

Posted 26 July 2014 - 03:15 PM

Please download Data Lifeguard for DOS (this is Western Digital's diagnostic tool for their hdds).
 
This is a zip file, to extract the file you will need a program like 7-zip to extract the ISO image.
 
This will download a ISO image which you will burn to a CD to create a bootable disc.
 
To burn a ISO file to a CD or DVD please downlaod ImgBurn and install it.
 
Insert blank CD or DVD into your CD/DVD drive.
 
Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
Click on the Browse for a file icon:
 
ImgBurn2_zpsaea72ba9.png
 
Locate the ISO file you want to burn, and click on the Open button.
 
Click on the blue arrow to start burning the bootable CD.
 
imageburn11_zpse44f577b.png
 
In order to boot from this disc you may need to enter the BIOS to change the boot order so that the CD/DVD-ROM is the first device and the hdd the second device.
 
Insert the disc in the optical drive and restart the computer and follow the prompts.  Run the short test.
 
Please post the results.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users