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old profile files won't delete

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#1 jacbb5


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Posted 26 July 2014 - 01:19 AM

removed granddaughter's profile from mom's machine. Found viruses, cleaned them off. But I need to remove her directory under Users, and it just hangs up after a simple delete. Is there program that lets me completely blow away that directory?


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#2 scotty_ncc1701


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Posted 26 July 2014 - 08:16 AM

First, you must have ADMINISTRATOR RIGHTS to mess with other people's accounts.


1.  Make sure that you're signed on with an account with ADMINISTRATOR RIGHTS.

2.  Go under "Users" in the control panel

3.  Delete the account there

4.  If any other files are left under her "profile" folder, you should be able to delete them.

4.1.  I suggest you use a program that allows for secure deleting of the files.


Have a great day!

:bananas: :bounce:

Edited by scotty_ncc1701, 26 July 2014 - 08:17 AM.

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