Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 8 rejects RDP


  • Please log in to reply
6 replies to this topic

#1 RainbowSix

RainbowSix

  • Members
  • 604 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:28 PM

Posted 25 July 2014 - 06:57 PM

I have two users which are set up to RDP on a Windows 8 machine: Support and Tech. I've confirmed I am using the correct username and password but RDP rejects my credentials. The firewall is disabled, so I know it's not a firewall issue. I also have confirmed that I am using the correct IP address and port number. I am attempting to remote within the same internal network.

In System Properties under remote desktop, I have selected: Allow connections from computers running any version of Remote Desktop. I have also confirmed that both users are set up for remote desktop, as both users show up when I click on Select Users.

Is there anything else I can try? I have never had this problem before. Thanks in advance.


[ Antec 1200 v3 | Gigabyte GA-890FXA-UD5 rev. 3.1 | AMD Phenom II x6 1090T (overclocked to 4GHz) | Corsair XMS3 4x4GB DDR3 1600 | COOLER MASTER Silent Pro 600W & Visiontek Juice Box 450W | SAMSUNG 470 Series 64GB SSD | WD Caviar Black 640GB & Samsung Spinpoint 2TB HDD | 2x XFX Radeon HD 5770 in Crossfire | SAMSUNG 22X DVD±RW | Microsoft Windows 7 Professional 64-bit]

CompTIA A+ certified
Stringfellow Electronics

BC AdBot (Login to Remove)

 


m

#2 dicke

dicke

    Paraclete


  • Members
  • 2,176 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:06:28 PM

Posted 25 July 2014 - 10:25 PM

Hi,

What is the security program being used by all?

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#3 RainbowSix

RainbowSix
  • Topic Starter

  • Members
  • 604 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:28 PM

Posted 28 July 2014 - 07:23 AM

Vipre Enterprise

I know that's not the issue because I have numerous who RDP into here. It's just this one computer that has the issue.

I also created a new account called Test which I can remote into. It's only Support and Tech that it rejects, which just so happen to be what I need.

 

Thanks in advance.


[ Antec 1200 v3 | Gigabyte GA-890FXA-UD5 rev. 3.1 | AMD Phenom II x6 1090T (overclocked to 4GHz) | Corsair XMS3 4x4GB DDR3 1600 | COOLER MASTER Silent Pro 600W & Visiontek Juice Box 450W | SAMSUNG 470 Series 64GB SSD | WD Caviar Black 640GB & Samsung Spinpoint 2TB HDD | 2x XFX Radeon HD 5770 in Crossfire | SAMSUNG 22X DVD±RW | Microsoft Windows 7 Professional 64-bit]

CompTIA A+ certified
Stringfellow Electronics

#4 dicke

dicke

    Paraclete


  • Members
  • 2,176 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:06:28 PM

Posted 28 July 2014 - 08:01 AM

What are the properties / permissions of that account? Is it an admin account which can do the RDP thing?

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#5 RainbowSix

RainbowSix
  • Topic Starter

  • Members
  • 604 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:28 PM

Posted 28 July 2014 - 10:18 AM

All accounts are admin users on both sides. Tech, Support, and Test are added to the remote users list but only Test is working properly. I didn't even do anything different with it.

Is there any other specific information that would be useful?


[ Antec 1200 v3 | Gigabyte GA-890FXA-UD5 rev. 3.1 | AMD Phenom II x6 1090T (overclocked to 4GHz) | Corsair XMS3 4x4GB DDR3 1600 | COOLER MASTER Silent Pro 600W & Visiontek Juice Box 450W | SAMSUNG 470 Series 64GB SSD | WD Caviar Black 640GB & Samsung Spinpoint 2TB HDD | 2x XFX Radeon HD 5770 in Crossfire | SAMSUNG 22X DVD±RW | Microsoft Windows 7 Professional 64-bit]

CompTIA A+ certified
Stringfellow Electronics

#6 dicke

dicke

    Paraclete


  • Members
  • 2,176 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:06:28 PM

Posted 28 July 2014 - 12:38 PM

Hi,

I'm sure there is but I'm out of ideas and have to hopoe that one of the other users here can do better

Sorry


Stay well and surf safe [stay protected]

Dick E


#7 glonner

glonner

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:06:28 PM

Posted 29 July 2014 - 11:58 AM

When you created Test, was it created by copying Support or Tech? If not, try that. If copies of Support or Tech still cannot get in, then it's some sort of permission.

 

Can Support and Tech remote into other PCs? Is this PC on a domain? Silly question but are you typing [domain]\ before the user name? Or is it trying Support and Tech without a domain?

 

If they can get in, I'd suggest creating a copy of each, deleting Support and Tech, then renaming those copies Support and Tech. See if that works.


Edited by glonner, 29 July 2014 - 12:01 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users