I feel like I'm just not getting my moneys worth at all.
I have hoosierbroadband which is a wireless internet for rural addresses that can't get DSL.
Here's a copy & paste of the service I'm paying for, plus I pay additional for a static IP.
Up to 2.5 Mbps burstable speed, 1.5 Mbps down, 600 Kbps up, Unlimited Internet access, No Monthly Bandwidth Cap, No Limit on the Number of Home Machines, 5 e-mail address accounts, Customer support help-desk (during regular business hours),128-bit data encryption, Starting at $99.95 per month.
I have a Netgear R6250 router. We have 2 iphones, 1 laptop, and one Xbox 360 connected wirelessly, and my PC is wired directly to the router.
I go into the router settings and turn off both wireless radios so that only my PC is connected. Then do a speed test at speedtest.net.
Seems like no matter what time of the day or night, the speed test ranges are always .66-.77 Mb/s down, .32-.38 Mb/s upload, and between 16-18 ms ping.
Isn't that about half the speeds I should be getting? A 2.5 Mbps burst is a really far fetched myth and I could care less about a "burst", but shouldn't I consistently get 1.5 Mbps??
I wanted to check here 1st to make sure I'm seeing this correctly. And 2ndly how should I approach them about why I'm paying $117 a month for half the advertised speeds? I've been doing these speed tests on a regular basis but only recently started documenting every one at least once a day.
Any advice would be appreciated.
This crappy service often causes an error on youtube and it's never capable of watching a video without slow loading at 420 resolution let alone 720 or 1080