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Computer is freezing


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#1 epic_legendz

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Posted 25 July 2014 - 09:45 AM

Hello,

 

Today, after months of functioning properly my computer started freezing within 5min after windows loads. I thought it might be a that my ram is not getting enough power so I upped the voltage to the maximum safe load but still no luck.

My specs are:

Intel Q9450 2.66gh quad core 

gtx 670  

OCZ PC2-8500 nVidia SLI-Ready Edition 4x1gb

EVGA 780i sli ftw motherboard.

Coolermaster 460 watt PSU

 

Thanks in advanced!!

 



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#2 wpgwpg

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Posted 25 July 2014 - 09:58 AM

 Try downloading & installing SpeedFan and seeing what the core temperatures are.  Intel processors will shut down if things get too hot.  You might also download Malwarebytes and check for malware.  To further help with problem determination Please download and run Speccy from here: http://www.bleepingcomputer.com/download/speccy/After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.  


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 dc3

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Posted 25 July 2014 - 10:48 AM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 epic_legendz

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Posted 25 July 2014 - 11:13 AM

Core Temps stay stable at around 45°c.
http://speccy.piriform.com/results/jD8Z7yC2pwEDZldO0itNb2q

#5 epic_legendz

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Posted 25 July 2014 - 11:15 AM

And it says I only have 1 gb ram because I am testing the sticks one by one

#6 dc3

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Posted 25 July 2014 - 12:13 PM

You need to install an antivirus.  Windows Defender in Windows 7 is not an active antivirus.  It didn't become an active antivirus until Windows 8.

 

Since you have been running this computer online without a antivirus you should install one as soon as possible and run a scan with it.

 

Avast! has a free version which is as effective as some paid versions of other antivirus programs.

 

You need to allow Windows updates as these are important not only for performance, but for security issues as well.

 

Please post the MiniToolBox log.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 epic_legendz

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Posted 25 July 2014 - 12:15 PM

I have Avast paid version. And the computer doesnt last long enough for it to complete a scan, and now i cant even run that MiniToolBox because it freezes


Edited by epic_legendz, 25 July 2014 - 12:25 PM.


#8 epic_legendz

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Posted 25 July 2014 - 12:26 PM

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Epic Legendz (administrator) on 25-07-2014 at 19:24:24
Running from "C:\Users\Epic Legendz\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/25/2014 07:23:34 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 07:17:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 07:06:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 07:01:32 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (07/25/2014 07:01:32 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (07/25/2014 06:57:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 06:16:55 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 06:10:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 06:05:31 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (07/25/2014 06:05:31 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
 
System errors:
=============
Error: (07/25/2014 07:23:51 PM) (Source: DCOM) (User: )
Description: 216SkypeUpdate/ComService{CC957078-B838-47C4-A7CF-626E7A82FC58}
 
Error: (07/25/2014 07:23:32 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (07/25/2014 07:23:14 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:18:10 PM on ‎7/‎25/‎2014 was unexpected.
 
Error: (07/25/2014 07:17:38 PM) (Source: DCOM) (User: )
Description: 216SkypeUpdate/ComService{CC957078-B838-47C4-A7CF-626E7A82FC58}
 
Error: (07/25/2014 07:17:25 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (07/25/2014 07:17:15 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:08:20 PM on ‎7/‎25/‎2014 was unexpected.
 
Error: (07/25/2014 07:06:19 PM) (Source: DCOM) (User: )
Description: 216SkypeUpdate/ComService{CC957078-B838-47C4-A7CF-626E7A82FC58}
 
Error: (07/25/2014 07:05:50 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (07/25/2014 07:05:42 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:02:29 PM on ‎7/‎25/‎2014 was unexpected.
 
Error: (07/25/2014 06:55:39 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
 
Microsoft Office Sessions:
=========================
Error: (07/25/2014 07:23:34 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 07:17:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 07:06:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 07:01:32 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (07/25/2014 07:01:32 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (07/25/2014 06:57:19 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 06:16:55 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 06:10:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2014 06:05:31 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (07/25/2014 06:05:31 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
 
 
=========================== Installed Programs ============================
BSR Screen Recorder 5 (HKLM-x32\...\BSRScreenRecorder5) (Version:  - )
CPUID CPU-Z 1.70 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
CPUID HWMonitor 1.25 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
EVGA Precision X 4.2.1 (HKLM-x32\...\PrecisionX) (Version: 4.2.1 - EVGA Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
GRID 2 (HKLM-x32\...\Steam App 44350) (Version:  - Codemasters Racing)
Hitman: Absolution (HKLM-x32\...\Steam App 203140) (Version:  - IO Interactive)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
NVIDIA 3D Vision Controller Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 337.88 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 337.88 - NVIDIA Corporation)
NVIDIA Control Panel 337.88 (Version: 337.88 - NVIDIA Corporation) Hidden
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.7 - NVIDIA Corporation)
NVIDIA ForceWare Network Access Manager (HKLM-x32\...\InstallShield_{7CFA46E3-CC2F-4355-82AE-6012DC3633FD}) (Version: 1.00.7316 - NVIDIA Corporation)
NVIDIA ForceWare Network Access Manager (Version: 1.00.7316 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.0.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.0.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 337.88 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.151.1095 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA MediaShield (HKLM-x32\...\{CC452A50-5C87-4A1F-B295-445C3C69BF7D}) (Version: 11.1.0.43 - NVIDIA Corporation)
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 12.4.67 (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 12.4.67 (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.23 (Version: 1.2.23 - NVIDIA Corporation) Hidden
Saints Row: The Third (HKLM-x32\...\Steam App 55230) (Version:  - Volition)
SHIELD Streaming (Version: 2.1.108 - NVIDIA Corporation) Hidden
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.105 - Skype Technologies S.A.)
Sniper Ghost Warrior 2 (HKLM-x32\...\Steam App 34870) (Version:  - City Interactive)
Speccy (HKLM\...\Speccy) (Version: 1.22 - Piriform)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Spotify (HKCU\...\Spotify) (Version: 0.9.11.27.g2b1a638c - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
The Elder Scrolls V: Skyrim (HKLM-x32\...\Steam App 72850) (Version:  - Bethesda Game Studios)
Uplay (HKLM-x32\...\Uplay) (Version: 4.6 - Ubisoft)
Watch_Dogs (HKLM-x32\...\Uplay Install 274) (Version:  - Ubisoft)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 32%
Total physical RAM: 4094.54 MB
Available physical RAM: 2783.93 MB
Total Pagefile: 8187.28 MB
Available Pagefile: 6698.51 MB
Total Virtual: 4095.88 MB
Available Virtual: 3982.64 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Drive 1) (Fixed) (Total:931.51 GB) (Free:765.84 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\EPICLEGENDZ-PC
 
Administrator            Epic Legendz             Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#9 dc3

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Posted 25 July 2014 - 01:19 PM

Press the Windows key and the X key at the same time.

 

In the menu that opens click on Command Prompt (Admin).

 

When the Elevated Command Prompt opens copy and paste the following, then press Enter.

 

lodctr /r


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 epic_legendz

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Posted 25 July 2014 - 01:37 PM

Alright plot twist:

 I thought it was the ram but now I was in the bios and I disabled 2 cores and  the computer didnt freeze at all and when i enabled them it froze again! So does anyone know whats up?



#11 dc3

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Posted 26 July 2014 - 02:42 PM

Did you run the command I suggested?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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