Convergys is a legit company.
They do give minimum requirements. Is your computer hard wired connected...not wireless?
Is your computer more than 6 years old? Does it meet the minimum processing and memory requirement?
IMPORTANT NOTES BEFORE PROCEEDING TO THE PC TEST
You must be hardwired to a router
.Convergys Home Agent platform does not support any wireless Inter
net connections or devices (keyboard, mouse, monitors, etc.)
•Be at the location and computer you will work from
Be sure to take the PC Test from the computer and location you plan to work from
•Read through the PC requirements online
•You must pass in all three areas of the PC Test to qualify for a Home Agent
3.0 GHZ Processor (minimum of a Pentium 4 processor or equivalent processor
running at a clock speed of 3.0 GHZ)
•2 GB RAM
•Internet must be Cable, DSL or Fiber Optics (no wireless or satellite)
•PC must have a vendor manufactured date less than six years in age as some older
models are not compatible with our secure environment (Example: If today's date
is 1/1/2012, the PC manufacture date should be no older than 1/1/2006)
Upload speed must be a minimum .40 mbps.
Download speed must be a minimum 1.20 mbps
Voice Quality (VOIP)
scores must be above 3.8 at ALL times
NOTE: You will not need a headset for testing your PC.
Edited by buddy215, 25 July 2014 - 06:37 PM.