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Need information on wireless adapter issues


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6 replies to this topic

#1 Blockinlick

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Posted 24 July 2014 - 06:28 PM

   Lately I suspect that my PC's [HP H8-1214 HPE Series] wireless adapter is going bad or dislodged. My network connection is going in and out while other devices in my household are getting connections just fine.

Out of curiousity, on several occasions, I bumped my PC a few times to see if my connection would change and a few times it instantly connected... other times it didn't, however.

I'd just like to know where I can find the adapter in my PC, if it's easily acessible, easy to replace, easy to install etc. Or if I should just drop it off at the local Tech store for $80 bucks and let them work it out.



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#2 wpgwpg

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Posted 24 July 2014 - 06:35 PM

 According to the HP web site, you have a PCIe card with the network adapter.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03154290&cc=us&dlc=en&lc=en

That being the case, you should be able to get a replacement and do it pretty easily.  If you do it yourself, just remember to keep yourself grounded so you don't zap a component with a static charge.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 JohnC_21

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Posted 24 July 2014 - 06:42 PM

The computer uses a mini PCI-e wireless card. It also is bluetooth. Try reseating the card to see if it helps. Remove the power source, and ground yourself on bare metal of the case before you do it. I don't know how it works with HP desktops but I do know the laptops have a whitelist in BIOS that prevents non-HP wireless cards from being installed. wpgwpg beat me to it.

 

Here is a similar card. Edit: This is wireless n so if you are still using g you would need a different card.

 

Edit: HP notebook wifi whitelist


Edited by JohnC_21, 24 July 2014 - 06:47 PM.


#4 Blockinlick

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Posted 24 July 2014 - 08:25 PM

"you have a PCIe card with the network adapter."

Alright. Any general idea where I can find it in my computer and how to recognize it among other components? I'm not experienced with hardware beyond the basic HD & RAM-Module basics.



#5 JohnC_21

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Posted 24 July 2014 - 08:37 PM

If you take off the side cover, it should be standing vertical in the PCI-e slot and possibly have two antenna wires attached to it

 

Edit: It will be located near your long PCI-e X16 slot

 

Here is a ebay link you can scroll over the top view of the motherboard. The card would be connected to the white plastic slot labeled mini PCI-e. Looking at it, the card may be positioned horizontally. It's about an inch to the left and two inches above the CMOS battery in the picture.

 

http://www.ebay.ca/itm/HP-Envy-H8-1400-Motherboard-Angelica2-M3970AM-HP-PN-696080-001-/261492551284


Edited by JohnC_21, 24 July 2014 - 08:48 PM.


#6 Queen-Evie

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Posted 24 July 2014 - 08:49 PM

Click the link in the post by wpgwpg.

 

After the page loads scroll down and click the + next to 802.11 wireless b/g/n & Bluetooth 3.0 half-length PCI-Express Mini card.

You will see a picture of the device which could help you identify it when you open up the case.


Edited by Queen-Evie, 24 July 2014 - 09:02 PM.


#7 Chris Cosgrove

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Posted 25 July 2014 - 06:11 PM

An even cheaper solution to the problem is to use an external USB wireless dongle - certainly cheaper than $US 80 !  They are available in the UK from about £UK 15 up, so probably $US 20 up. 

 

And to help you in your identification, here is a photo of a USB dongle (on the left) and a PCI card (on the right) -

 

http://imageshack.com/a/img745/3893/268663.jpg

 

And a picture of my USB dongle and how it is mounted. Location with USB dongles can be fairly critical. Pay no attention to the junk and clutter on top of the computer - I never have subscribed to 'Ideal Home' !

 

http://imageshack.com/a/img577/9316/v3k4.jpg

 

Chris Cosgrove






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