I am delighted that your problem has been resolved ! As one who is a total Luddite - I don't use a smart phone, unkind friends refer to my mobile as a 'brick'; I don't use 'social' media; and if I want to take photos I pick up my trusty Nikon DSLR - I have little personal experience of connecting smart phones to computers, but the basic principles of inter-connection don't change much.
Remember, in situations like this, Google is your friend ! It took me about five minutes to decide that this KB article was probably as good a starting point for you as any. And when you eventually decide the time comes to replace your existing Gateway buy a Dell, an HP, a Lenovo, an ASUS, anybody who has a track record of support !
PS You don't need to quote a previous post in full. Posts are almost never deleted and when they are it is usually because of a gross infringement of forum rules, and the same goes for topics. Just have a look at how far the Win 7 section of BC goes back ! By all means use a quote if there is a particular point in a previous post that you wish to speak to, then we all know exactly what your comments refer to, but it is very seldom necessary to quote a complete post.
Edited by Orange Blossom, 26 July 2014 - 10:47 PM.
Removed no longer relevant reference. ~ OB