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?yahoo/vista = missing emails


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#1 msteeln

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Posted 24 July 2014 - 02:46 PM

A site search found nothing about this, sorry if it's a dead horse already, but;

google shows plenty of people experiencing their yahoo emails not showing up but without addressing the basic issue I'm having, I've gotten 0 emails for a week now after my account was hacked. I can access my main mail page but at my account page all yahoo does is provide a password change and I've done that. Contacting yahoo seems to be the typical impossible BS, so... What are my options to regaining stability of my yahoo account? Thanx!



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#2 ElfBane

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Posted 25 July 2014 - 05:47 AM

Once an email acct. is hacked and used as a spambot, the provider will 'shut down/deactivate/make dormant' said acct. You will need to change the password at the least,,, but you may also have to contact them in some manner. Have you tried the many hints offered by a Google search with this phrase... "how do you reactivate a yahoo account" (minus quotes)?

 

Possible phone help ... http://www.ehow.com/facts_6940703_do-yahoo_-customer-service-phone_.html .


Edited by ElfBane, 25 July 2014 - 05:51 AM.


#3 msteeln

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Posted 25 July 2014 - 02:37 PM

Thanx, EB

Had to resort to sending an e help request, seems phone help is one of their evil loop jokes.

We'll see...



#4 msteeln

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Posted 01 August 2014 - 05:33 PM

All resolved, thanx!






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