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Sound Issues - Device in Use when nothing is running?

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#1 MysticDragon


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  • Local time:06:31 PM

Posted 23 July 2014 - 11:24 PM


I am not sure if this topic has been discussed but I am having a new issue with my sound.

I haven't installed any new programs, nor have I updated to 8.1 and I haven't changed anything either.  I have done multiple scans to see if there might be a virus but nothing is found on any of them!  

I went into my playback settings and when I click on the "TEST" button I get an error message stating that another program is using the device and to close any apps running.  The thing is I have sound fine when the laptop first starts up and then once I let it sit for about 5 minutes I have no sound!  That is with NO OTHER programs being opened by me!  I'm assuming that something is starting up that I don't know about and that must have been installed without my knowledge but I'm at a loss as to how to go about figuring out what it is and how to stop it.

I'm not sure if anyone can help me here but I would so appreciate any advice on what to do.

Thanks so much!


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#2 Paulito


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Posted 24 July 2014 - 07:52 AM

  • Not sure on forum etiquette when it comes to links but below might be worth a shot.

  • Right-click on the white speaker icon located in the system tray on the Windows task bar near the clock.

  • Choose Playback Devices

  • Select the audio device that you would like to adjust (i.e. - AudioBox, FireStudio)

  • Click Properties

  • Choose the Advanced tab

  • Uncheck the Allow applications to take exclusive control of this device box (both boxes will be disabled now)

  • Click OK.

  • Repeat these steps for any additional devices on the Playback tab (e.g. - the AudioBox 44VSL and 1818VSL will have multiple Playback devices listed)

  • Repeat these steps for any devices listed on the Recording tab.

  • Reboot your computer to affect the changes.

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