Hi Scarlet Skippy and
May I see what program has found Malwarebytes,the log is in:
If you have driver problems there must be exclamation mark or question mark when you go to device manager.
lick on the Start button and then choose Control Panel.
Click on the System and Security link.
Note: If you're viewing the Large icons or Small icons view of Control Panel, you won't see this link. Simply click on Device Manager and then proceed to Step 4.
In the System and Security window, click on the Device Manager link located under the System heading.
You can now use Device Manager
Have you done a scan with Norton?Is there indications here.Does the problem still remains with installation of unknown programs and this asking to purchase?You didn`t have protection before or?
Please download MiniToolBox HERE to your desktop to run it.
Checkmark the following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)
Sorry! Yes we may do a scan with AdwCleaner after that.I didn`t notice previous post.
Edited by Alex&Vanko, 23 July 2014 - 12:50 PM.