Hello I recently installed the Windows 8.1 upgrade on an Asus A75V 17"laptop and upgraded from Windows 8 only to have crazy issues afterwards. So I backed up my computer and did a clean reinstall from a windows 8 retail disk, because it was running fine running Windows 8. I installed all the drivers back onto the computer from the ASUS website for my model of laptop. Then merged all my data back, re-installed Word etc and I thought it was fine.
Unfortunately when I went to play music in iTunes I noticed bad sound quality that I don't remeber hearing before. I only get sound out of 1 built in speaker, and intemittently I get sound form both internal speakers for about a second. I plug in a pair of headphones and I have full stereo sound through the headphone jack. So I reinstalled the realtek audio driver that ASUS reccomends, and I get crazy issues, like no sound at startup at all. I look in my device manager and it now tells me that I have Realtek audio driver and Windows high definition audio driver installed.
I had to uninstall the Realtek audio software in programs and features, in control panels, and also uninstall the driver. I then also unistalled the Windows high definition audio driver and restarted my computer. It loads the Windows high definition audio driver everytime without fail, and I get sound from both speakers. So I go to check that I'm getting sound form both speakers by using the balance for left and right, and it drops the right speaker! However when I plug in headphones I get left and right in full high quality stereo.
No matter what I do it will always reload the Windows High definition audio when I update the driver with the realtek audio driver. So after many tries and great frustration I decided to leave the realtek audio driver uninstalled and use the Windows high defintion audio driver. I really don't want to use the Windows High definiton audio driver, I would like my realtek audio driver to work and use both speakers as it did before I made the mistake to upgrade to Windows 8.1.
Just in case I lost you I currently have Windows 8 pro 64 bit, an Intel core i7 3630qm processor 2.4 Ghz with 8 Gb RAM. It's non touchscreen and I have all the current windows updates installed for Windows 8.
Does anyone have any ideas on what I can do to remedy this problem? I feel like I'm loosing my mind with all of this.
Edited by eljanitor, 22 July 2014 - 11:38 PM.