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Posted 22 July 2014 - 04:09 PM
Posted 22 July 2014 - 04:28 PM
Usually restoring to factory settings is a better option because it takes care of all your drivers and any software that was preinstalled on your computer when it was new. Not knowing any details about your system, that's about all I can tell you. If you want to pursue this further, please download and run Speccy from here: http://www.bleepingcomputer.com/download/speccy/ . After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.
Posted 22 July 2014 - 05:02 PM
Well, after looking over your earlier post http://www.bleepingcomputer.com/forums/t/541880/internet-access-but-no-internet-scan-included/ I would suggest you hang in there a bit longer. Most likely someone will be along to provide you with some help. Don't be too quick to toss the baby out with the bathwater.
It's also recommended that you stick with your previous above link posting if you have more to add.
Artificial intelligence is no match for natural stupidity.
Posted 22 July 2014 - 05:15 PM
Personally I'm not a fan of malware/virus removal. I'm from the Boot and Nuke school of thought where only by wiping the drive can you be sure the malware is gone. Since it has been four days without Internet you should be able to get back up and running with a fresh install. Back up your data and reinstall. You can always Boot and Nuke if you want to be sure the drive is clean, however a normal format should clear out most malware.
Posted 22 July 2014 - 05:31 PM
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