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Won't let me open regular way, only in Safe Mode


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15 replies to this topic

#1 mexxomp

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Posted 22 July 2014 - 12:54 PM

Hi,

 

I think I may be infected or something. My computer won't open in regular mode, it's eventually goes to a black screen. However I can open in Safe Mode. Any ideas if this is an infection or just a malfunction with the lap top?

 

Thanks,

Ted



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#2 Broni

Broni

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  • Local time:10:12 AM

Posted 22 July 2014 - 06:47 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 mexxomp

mexxomp
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Posted 22 July 2014 - 07:11 PM

Thank you.

 

Here is SECURITY CHECK.

 

 Results of screen317's Security Check version 0.99.86  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 SUPERAntiSpyware     
 Malwarebytes Anti-Malware version 1.75.0.1300  
 CCleaner     
 Java 7 Update 25  
 Java version out of Date!
  Adobe Flash Player     11.9.900.152 Flash Player out of Date!  
 Adobe Reader 10.1.4 Adobe Reader out of Date!  
 Mozilla Firefox 29.0.1 Firefox out of Date!  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 36 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

 

 

 

Here is FARBAR.

 

 

Farbar Service Scanner Version: 21-07-2014
Ran by Ted Donovan (administrator) on 22-07-2014 at 17:09:41
Running from "C:\Users\Ted Donovan"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Network
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.
Checking LEGACY_wscsvc: ATTENTION!=====> Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

BITS Service is not running. Checking service configuration:
The start type of BITS service is set to Demand. The default start type is Auto.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.
Checking LEGACY_BITS: ATTENTION!=====> Unable to open LEGACY_BITS\0000 registry key. The key does not exist.

EventSystem Service is not running. Checking service configuration:
The start type of EventSystem service is OK.
The ImagePath of EventSystem service is OK.
The ServiceDll of EventSystem service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcsvc.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed


**** End of log ****
 



#4 mexxomp

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Posted 22 July 2014 - 07:14 PM

Here is MINI TOOLBOX.

 

 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Ted Donovan (administrator) on 22-07-2014 at 17:12:40
Running from "C:\Users\Ted Donovan"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Network
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

NVIDIA nForce 10/100 Mbps Ethernet  = Local Area Connection (Connected)
Atheros AR5007 802.11b/g WiFi Adapter = Wireless Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : TedDonovan-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : sd.cox.net

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
   Physical Address. . . . . . . . . : 00-1E-4C-76-EA-C5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : sd.cox.net
   Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
   Physical Address. . . . . . . . . : 00-1B-24-F4-A4-2A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::30e9:f3cc:df9b:82a5%8(Preferred)
   IPv4 Address. . . . . . . . . . . : 72.220.213.127(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.252.0
   Lease Obtained. . . . . . . . . . : Tuesday, July 22, 2014 10:08:06 AM
   Lease Expires . . . . . . . . . . : Wednesday, July 23, 2014 10:08:06 AM
   Default Gateway . . . . . . . . . : 72.220.212.1
   DHCP Server . . . . . . . . . . . : 172.19.97.22
   DHCPv6 IAID . . . . . . . . . . . : 201333540
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-FE-E6-26-00-1B-24-F4-A4-2A
   DNS Servers . . . . . . . . . . . : 68.105.28.12
                                       68.105.29.12
                                       68.105.28.11
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 18:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 23:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 24:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 25:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 26:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 27:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 28:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 29:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 30:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 31:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 32:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 33:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 34:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 39:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{A5E7E05E-1381-4B9C-91F8-2791B775A9E8}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 40:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 41:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.sd.cox.net
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 42:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 43:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 45:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 46:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns2.cox.net
Address:  68.105.28.12

Name:    google.com
Addresses:  2001:4860:4007:800::1002
      74.125.239.14
      74.125.239.0
      74.125.239.1
      74.125.239.2
      74.125.239.3
      74.125.239.4
      74.125.239.5
      74.125.239.6
      74.125.239.7
      74.125.239.8
      74.125.239.9



Pinging google.com [74.125.224.136] with 32 bytes of data:

Reply from 74.125.224.136: bytes=32 time=28ms TTL=56

Reply from 74.125.224.136: bytes=32 time=28ms TTL=56



Ping statistics for 74.125.224.136:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 28ms, Maximum = 28ms, Average = 28ms

Server:  cdns2.cox.net
Address:  68.105.28.12

Name:    yahoo.com
Addresses:  98.138.253.109
      98.139.183.24
      206.190.36.45



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=74ms TTL=52

Reply from 98.138.253.109: bytes=32 time=72ms TTL=52



Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 72ms, Maximum = 74ms, Average = 73ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
  9 ...00 1e 4c 76 ea c5 ...... Atheros AR5007 802.11b/g WiFi Adapter
  8 ...00 1b 24 f4 a4 2a ...... NVIDIA nForce 10/100 Mbps Ethernet
  1 ........................... Software Loopback Interface 1
 13 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 14 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 15 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 16 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 17 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 18 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 20 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 19 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 21 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 22 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 23 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 24 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 25 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 26 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 27 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 28 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 29 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 30 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 31 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 32 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 33 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 34 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 35 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 44 ...00 00 00 00 00 00 00 e0  isatap.{A5E7E05E-1381-4B9C-91F8-2791B775A9E8}
 41 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 45 ...00 00 00 00 00 00 00 e0  isatap.sd.cox.net
 43 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 46 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 48 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 49 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     72.220.212.1   72.220.213.127     20
     72.220.212.0    255.255.252.0         On-link    72.220.213.127    276
   72.220.213.127  255.255.255.255         On-link    72.220.213.127    276
   72.220.215.255  255.255.255.255         On-link    72.220.213.127    276
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    72.220.213.127    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    72.220.213.127    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  8    276 fe80::/64                On-link
  8    276 fe80::30e9:f3cc:df9b:82a5/128
                                    On-link
  1    306 ff00::/8                 On-link
  8    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/22/2014 10:07:50 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (07/21/2014 02:10:35 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (07/21/2014 11:15:31 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (07/20/2014 11:17:53 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index metadata cannot be read.   (0xc0041801)

Error: (07/20/2014 11:17:53 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index metadata cannot be read.   (0xc0041801)

Error: (07/20/2014 11:17:53 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.   (0x80070490)

Error: (07/20/2014 11:17:52 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index metadata cannot be read.   (0xc0041801)

Error: (07/20/2014 11:17:52 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
    0x%08x (0x8004117f - The content index server cannot update or access information because of a database error.  Stop and restart the search service.  If the problem persists, reset and recrawl the content index.  In some cases it may be necessary to delete and recreate the content index.  )

Error: (07/20/2014 11:17:52 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.


Details:
    0x%08x (0x8004117f - The content index server cannot update or access information because of a database error.  Stop and restart the search service.  If the problem persists, reset and recrawl the content index.  In some cases it may be necessary to delete and recreate the content index.  )

Error: (07/20/2014 11:01:54 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c


System errors:
=============
Error: (07/22/2014 10:08:06 AM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (07/22/2014 10:07:57 AM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}

Error: (07/22/2014 10:07:53 AM) (Source: Service Control Manager) (User: )
Description: cdrom
SASDIFSV
SASKUTIL
spldr
Wanarpv6

Error: (07/22/2014 10:07:53 AM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068

Error: (07/22/2014 10:07:50 AM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (07/22/2014 10:07:32 AM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (07/22/2014 10:06:24 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:04:56 AM on 7/22/2014 was unexpected.

Error: (07/22/2014 10:04:11 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (07/21/2014 04:42:03 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (07/21/2014 02:13:21 PM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}


Microsoft Office Sessions:
=========================
Error: (05/21/2014 10:04:27 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 22, Application Name: Microsoft Expression Web, Application Version: 2008.1200.4518.1084, Microsoft Office Version: 12.0.4518.1084. This session lasted 5731 seconds with 1620 seconds of active time.  This session ended with a crash.

Error: (09/12/2013 11:01:36 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 22, Application Name: Microsoft Expression Web, Application Version: 2008.1200.4518.1084, Microsoft Office Version: 12.0.4518.1084. This session lasted 84 seconds with 60 seconds of active time.  This session ended with a crash.

Error: (09/12/2013 02:37:06 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 22, Application Name: Microsoft Expression Web, Application Version: 2008.1200.4518.1084, Microsoft Office Version: 12.0.4518.1084. This session lasted 19428 seconds with 960 seconds of active time.  This session ended with a crash.

Error: (09/10/2013 09:21:07 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 22, Application Name: Microsoft Expression Web, Application Version: 2008.1200.4518.1084, Microsoft Office Version: 12.0.4518.1084. This session lasted 23675 seconds with 960 seconds of active time.  This session ended with a crash.

Error: (08/15/2013 05:32:55 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1084. This session lasted 22149 seconds with 180 seconds of active time.  This session ended with a crash.

Error: (08/12/2013 08:08:31 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 22, Application Name: Microsoft Expression Web, Application Version: 2008.1200.4518.1084, Microsoft Office Version: 12.0.4518.1084. This session lasted 38764 seconds with 780 seconds of active time.  This session ended with a crash.

Error: (02/20/2013 07:19:31 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 22, Application Name: Microsoft Expression Web, Application Version: 2008.1200.4518.1084, Microsoft Office Version: 12.0.4518.1084. This session lasted 30883 seconds with 1620 seconds of active time.  This session ended with a crash.

Error: (10/05/2012 00:55:29 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 22, Application Name: Microsoft Expression Web, Application Version: 2008.1200.4518.1084, Microsoft Office Version: 12.0.4518.1084. This session lasted 1122 seconds with 480 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2014-07-21 13:21:05.511
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-21 13:21:05.073
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-21 13:21:04.628
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-21 13:21:04.184
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-21 13:21:03.745
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-21 13:21:03.308
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-21 13:21:02.745
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-21 13:21:02.308
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-21 13:21:01.870
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-21 13:21:01.434
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 2.1.0.0 - Adobe Systems Incorporated)
Acrobat.com (Version: 2.1.0 - Adobe Systems Incorporated) Hidden
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\Activation Assistant for the 2007 Microsoft Office suites) (Version:  - Microsoft Corporation)
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0 - Microsoft Corporation) Hidden
Adobe Flash Player 11 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 11.9.900.152 - Adobe Systems Incorporated)
Adobe Reader X (10.1.4) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.4 - Adobe Systems Incorporated)
Adobe Shockwave Player (HKLM\...\{1BDC9633-895B-4842-BCB6-8FA1EC2A3C5A}) (Version: 10.2.0.023 - Adobe Systems, Inc.)
Adobe Shockwave Player 11.6 (HKLM\...\Adobe Shockwave Player) (Version: 11.6.8.638 - Adobe Systems, Inc.)
Apple Application Support (HKLM\...\{EE6097DD-05F4-4178-9719-D3170BF098E8}) (Version: 1.4.1 - Apple Inc.)
Apple Software Update (HKLM\...\{6956856F-B6B3-4BE0-BA0B-8F495BE32033}) (Version: 2.1.1.116 - Apple Inc.)
Atheros Driver Installation Program (HKLM\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 7.1 - Atheros)
Cards_Calendar_OrderGift_DoMorePlugout (Version: 1.00.0000 - Hewlett-Packard) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.31.0.50 - Conexant)
DVD Suite (HKLM\...\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 5.5.0928 - CyberLink Corp.)
EA Link (HKLM\...\InstallShield_{F5577101-33CC-4711-8235-3A95BCD49DB0}) (Version: 3.1.1.4 - Electronic Arts)
EA Link (Version: 3.1.1.4 - Electronic Arts) Hidden
ESU for Microsoft Vista (HKLM\...\{68471BF2-F1F7-4C89-BBBA-400B94996596}) (Version: 2.0.10.1 - Hewlett-Packard)
Google Update Helper (Version: 1.3.21.153 - Google Inc.) Hidden
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDAUDIO_HERMOSA_HSF) (Version:  - )
Hewlett-Packard Active Check (Version: 1.1.11.0 - Hewlett-Packard) Hidden
Hewlett-Packard Asset Agent for Health Check (Version: 2.0.62.5 - HP) Hidden
HP Active Support Library (HKLM\...\{11BB336F-0E58-4977-B866-F24FA334616B}) (Version: 2.3.0.2 - Hewlett-Packard)
HP Customer Experience Enhancements (HKLM\...\{BD0E2B92-3814-46F0-893B-4612EA010C7E}) (Version: 5.4.0.2430 - Hewlett-Packard)
HP Doc Viewer (HKLM\...\{082702D5-5DD8-4600-BCE5-48B15174687F}) (Version: 1.02.0001 - Hewlett-Packard)
HP DVD Play 3.6 (HKLM\...\{45D707E9-F3C4-11D9-A373-0050BAE317E1}) (Version:  - )
HP Easy Setup - Frontend (HKLM\...\{9885A11E-60E4-417C-B58B-8B31B21C0B8A}) (Version: 5.4.0.2430 - Hewlett-Packard)
HP Help and Support (HKLM\...\{28EDCE9C-3304-4331-8AB3-F3EBE94C35B4}) (Version: 1.5.1 - Hewlett-Packard)
HP Photosmart Essential 2.5 (HKLM\...\HP Photosmart Essential) (Version: 2.5 - HP)
HP Photosmart Essential 2.5 (Version: 1.02.0000 - Hewlett-Packard) Hidden
HP Quick Launch Buttons (HKLM\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.14.1 - Hewlett-Packard Company)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Total Care Advisor (HKLM\...\{b02df929-29a7-4fd2-9a70-81a644b635f7}) (Version: 1.4.19.2433 - Hewlett-Packard)
HP Update (HKLM\...\{612F4E20-3661-4D44-AD79-823F1B613FB3}) (Version: 5.002.008.001 - Hewlett-Packard)
HP User Guides 0091 (HKLM\...\{E6D3A461-8DDE-45C9-8C34-A33436FCC0B4}) (Version: 1.00.0000 - Hewlett-Packard)
HP Wireless Assistant (HKLM\...\{CBAE4F50-9FC9-4557-AB36-9826DF3C103C}) (Version: 3.00 H2 - Hewlett-Packard)
HPNetworkAssistant (HKLM\...\{228C6B46-64E2-404E-898A-EF0830603EF4}) (Version: 1.1.70 - Hewlett-Packard.)
HPPhotoSmartDiscLabel_PaperLabel (Version: 2.02.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.02.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_Tattoo (Version: 2.02.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (Version: 2.02.0000 - Hewlett-Packard) Hidden
hpphotosmartdisclabelplugin (Version: 2.02.0000 - Hewlett-Packard) Hidden
HPPhotoSmartPhotobookHolidayPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden
HPPhotoSmartPhotobookModernPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden
HPPhotoSmartPhotobookPlayfulPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden
HPPhotoSmartPhotobookScrapbookPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden
HPPhotoSmartPhotobookWebPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden
Java 7 Update 25 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.250 - Oracle)
Java Auto Updater (Version: 2.1.9.5 - Sun Microsystems, Inc.) Hidden
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Expression Web 2 (HKLM\...\XWeb) (Version: 12.0.4518.1084 - Microsoft Corporation)
Microsoft Expression Web 2 (Version: 12.0.4518.1084 - Microsoft Corporation) Hidden
Microsoft Expression Web 2 MUI (English) (Version: 12.0.4518.1084 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2007 (HKLM\...\HOMESTUDENTR) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 29.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 29.0.1 (x86 en-US)) (Version: 29.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSCU for Microsoft Vista (HKLM\...\{F7F3B252-E772-48AA-93EB-7964BC326067}) (Version: 1.0.1.9 - Hewlett-Packard)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
muvee autoProducer 6.1 (HKLM\...\{250E9609-E830-43EB-B379-DAB7546A2422}) (Version: 6.10.050 - muvee Technologies)
My HP Games (HKLM\...\WildTangent hp Master Uninstall) (Version: HPCMPQ1902 - WildTangent)
NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.46 - BVRP Software, Inc)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.4 - NVIDIA Corporation)
Paint.NET v3.5.11 (HKLM\...\{72EF03F5-0507-4861-9A44-D99FD4C41417}) (Version: 3.61.0 - dotPDN LLC)
Power2Go (HKLM\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.3327 - CyberLink Corp.)
PowerDirector (HKLM\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 6.5.2129 - CyberLink Corp.)
PowerDirector (Version: 6.5.2129 - CyberLink Corp.) Hidden
PSSWCORE (Version: 2.02.0000 - Hewlett-Packard) Hidden
QLBCASL (Version: 6.40.17.2 - Hewlett-Packard) Hidden
QuickPlay SlingPlayer 0.4.4 (HKLM\...\SlingMedia.QPSlingPlayer_is1) (Version: 0.4.4 - SlingMedia)
QuickTime (HKLM\...\{57752979-A1C9-4C02-856B-FBB27AC4E02C}) (Version: 7.69.80.9 - Apple Inc.)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM\...\RealPlayer 15.0) (Version: 15.0.6 - RealNetworks)
RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02 (HKLM\...\{59F6A514-9813-47A3-948C-8A155460CC2A}) (Version: 3.52.02 - )
Shutterfly Express Uploader (HKLM\...\com.Shutterfly.ExpressUploader) (Version: 1.0.0.4 - Shutterfly, Inc.)
Shutterfly Express Uploader (Version: 1.0.0 - Shutterfly, Inc.) Hidden
Skype Toolbars (HKLM\...\{A29549FD-65F3-440C-A552-6B8114CF319D}) (Version: 5.2.4170 - Skype Technologies S.A.)
Skype™ 6.18 (HKLM\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.105 - Skype Technologies S.A.)
SmartWebPrinting (Version: 140.0.186.000 - Hewlett-Packard) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.6.1014 - SUPERAntiSpyware.com)
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.17.4 - Synaptics Incorporated)
TweetDeck (HKLM\...\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) (Version: 0.34.3 - TweetDeck Inc.)
TweetDeck (Version: 0.34.3 - TweetDeck Inc.) Hidden
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Office 2007 (KB934528) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{2B939677-2FFD-48F6-9075-7BF48CB87C80}) (Version:  - )
VideoToolkit01 (Version: 100.0.128.000 - Hewlett-Packard) Hidden
WeatherBug Gadget (Version: 1.0.0.6 - AWS Convergence Technologies) Hidden
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )

========================= Devices: ================================

Name: Microsoft 6to4 Adapter #28
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: isatap.{A5E7E05E-1381-4B9C-91F8-2791B775A9E8}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver


========================= Memory info: ===================================

Percentage of memory in use: 74%
Total physical RAM: 1982.18 MB
Available physical RAM: 506.57 MB
Total Pagefile: 4210.79 MB
Available Pagefile: 3239.2 MB
Total Virtual: 2047.88 MB
Available Virtual: 1973.43 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:137.36 GB) (Free:3.18 GB) NTFS
2 Drive d: (PRESARIO_RP) (Fixed) (Total:11.69 GB) (Free:1.84 GB) NTFS

========================= Users: ========================================

User accounts for \\TEDDONOVAN-PC

Administrator            Guest                    help                     
Ted Donovan              

========================= Restore Points ==================================


**** End of log ****
 



#5 mexxomp

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Posted 22 July 2014 - 07:16 PM

I already have MBAM, and ran it yesterday. There was one infection but can't remember the name. I had the program erase it.



#6 mexxomp

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Posted 22 July 2014 - 07:18 PM

Sorry I meant to ask if I should scan with MBAM again.Since I am in Safe Mode, it does not have the record of the other scan I did in regular mode.



#7 mexxomp

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Posted 22 July 2014 - 07:41 PM

I scanned MBAM and here is the log.

 

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/22/2014
Scan Time: 5:17:51 PM
Logfile: 722.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.07.22.11
Rootkit Database: v2014.07.17.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: Ted Donovan

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 276749
Time Elapsed: 10 min, 59 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#8 Broni

Broni

    The Coolest BC Computer


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Posted 22 July 2014 - 08:56 PM

Go on...


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#9 mexxomp

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Posted 22 July 2014 - 09:32 PM

Sorry, here's the ANTI ROOTKIT

 

Mbar log:

 

 

 

 

Malwarebytes Anti-Rootkit BETA 1.06.1.1005
www.malwarebytes.org

Database version: v2013.08.14.02

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Ted Donovan :: TEDDONOVAN-PC [administrator]

8/13/2013 10:30:22 PM
mbar-log-2013-08-13 (22-30-22).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 243153
Time elapsed: 1 hour(s), 50 minute(s), 33 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 10
c:\$RECYCLE.BIN\S-1-5-21-3034754557-4257353743-251710144-1000\$f0143babc41f2b01c43647f52a54f9f9\U (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-21-3034754557-4257353743-251710144-1000\$f0143babc41f2b01c43647f52a54f9f9\L (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-21-3034754557-4257353743-251710144-1000\$f0143babc41f2b01c43647f52a54f9f9 (Trojan.Siredef.C) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙ (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨ (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛ (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9} (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\L (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9} (Trojan.0Access) -> No action taken.

Files Detected: 8
c:\$RECYCLE.BIN\S-1-5-21-3034754557-4257353743-251710144-1000\$f0143babc41f2b01c43647f52a54f9f9\@ (Trojan.Siredef.C) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\@ (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\L\00000004.@ (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\00000004.@ (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\00000008.@ (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\000000cb.@ (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\80000000.@ (Trojan.0Access) -> No action taken.
c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\80000032.@ (Trojan.0Access) -> No action taken.

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

System Log:

 

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_39

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.900000 GHz
Memory total: 2078466048, free: 960978944

Downloaded database version: v2013.08.14.02
Initializing...
------------ Kernel report ------------
     08/13/2013 22:30:15
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\rkhjodfn.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\amdk8.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\cpqbttn.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\nvsmu.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\sdbus.sys
\SystemRoot\system32\DRIVERS\rimmptsk.sys
\SystemRoot\system32\DRIVERS\rimsptsk.sys
\SystemRoot\system32\DRIVERS\rixdptsk.sys
\SystemRoot\system32\DRIVERS\nvmfdx32.sys
\SystemRoot\system32\DRIVERS\athr.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\HpqKbFiltr.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\CHDART.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\HSXHWAZL.sys
\SystemRoot\system32\DRIVERS\HSX_DPV.sys
\SystemRoot\system32\DRIVERS\HSX_CNXT.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\mdmxsdk.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\xaudio.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\??\C:\Windows\system32\drivers\mbam.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\WINDOWS\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff84ef6ac8
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IdeDeviceP2T0L0-4\
Lower Device Object: 0xffffffff8496d030
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Device number: 0, partition: 1
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff84ef6ac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff84ef67b0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff84ef6ac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff849668c0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8496d030, DeviceName: \Device\Ide\IdeDeviceP2T0L0-4\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 1
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 1
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D23D125D

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 288061452
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 288061515  Numsec = 24515190

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 160041885696 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-312561808-312581808)...
Done!
Infected: c:\$RECYCLE.BIN\S-1-5-21-3034754557-4257353743-251710144-1000\$f0143babc41f2b01c43647f52a54f9f9\@ --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-21-3034754557-4257353743-251710144-1000\$f0143babc41f2b01c43647f52a54f9f9\U --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-21-3034754557-4257353743-251710144-1000\$f0143babc41f2b01c43647f52a54f9f9\L --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-21-3034754557-4257353743-251710144-1000\$f0143babc41f2b01c43647f52a54f9f9 --> [Trojan.Siredef.C]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙ --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨ --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛ --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9} --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\@ --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\L --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\L\00000004.@ --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\00000004.@ --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\00000008.@ --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\000000cb.@ --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\80000000.@ --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\❤≸⋙\Ⱒ☠⍨\‮ﯹ๛\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\80000032.@ --> [Trojan.0Access]
Infected: c:\Users\Ted Donovan\AppData\Local\Google\Desktop\Install\{f0143bab-c41f-2b01-c436-47f52a54f9f9} --> [Trojan.0Access]
Scan finished
=======================================


Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_63_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

System is currently in a safe mode

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.900000 GHz
Memory total: 2078466048, free: 517341184

=======================================
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D23D125D

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 288061452
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 288061515  Numsec = 24515190

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 160041885696 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-312561808-312581808)...
Done!
 



#10 mexxomp

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Posted 22 July 2014 - 09:38 PM

Here is RKILL.

 

 

Rkill 2.6.7 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 07/22/2014 07:34:49 PM in x86 mode. (Safe Mode)
Windows Version: Windows Vista ™ Home Premium Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * ALERT: ZEROACCESS rootkit symptoms found!

     * C:\Users\Ted Donovan\AppData\Local\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\ [ZA Dir]
     * C:\Users\Ted Donovan\AppData\Local\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\@ [ZA File]
     * C:\Users\Ted Donovan\AppData\Local\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\L\ [ZA Dir]
     * C:\Users\Ted Donovan\AppData\Local\{f0143bab-c41f-2b01-c436-47f52a54f9f9}\U\ [ZA Dir]

Checking Windows Service Integrity:

 * COM+ Event System (EventSystem) is not Running.
   Startup Type set to: Automatic

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

 * Security Center (wscsvc) is not Running.
   Startup Type set to: Automatic (Delayed Start)

 * Windows Update (wuauserv) is not Running.
   Startup Type set to: Automatic (Delayed Start)

 * Windows Update (AFD) is not Running.
   Startup Type set to: Automatic (Delayed Start)

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 07/22/2014 07:37:47 PM
Execution time: 0 hours(s), 2 minute(s), and 58 seconds(s)
 



#11 Broni

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Posted 22 July 2014 - 11:19 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#12 mexxomp

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Posted 22 July 2014 - 11:38 PM

Done, and posted to new topic at http://www.bleepingcomputer.com/forums/t/541961/might-be-infected-with-zeroaccess-rootkit/

 

Thank you for all your help and I plan to send you a little payment thanks once I get it all worked out. I assume each of you are separate correct. I wish it could be more, but I don't make much.

 

Any idea how I got this?



#13 Broni

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Posted 23 July 2014 - 06:05 PM

There are so many ways to get infected that it's impossible to say how it happened.


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#14 mexxomp

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Posted 24 July 2014 - 08:58 PM

Hi BC Advisor,

 

I have not received a reply from anyone concerning the ZeroAccess virus. I know you said be patient, but since it's 2 days of not being able to use my computer, should I repost or just hang in there?

 

I know this is all volunteer and you all are busy.

 

Thanks



#15 Broni

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Posted 24 July 2014 - 09:36 PM

They're busy. You have to be patient.


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