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how to remove winword.exe virus?


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#1 manu aradhya

manu aradhya

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Posted 22 July 2014 - 03:44 AM

i am getting this error msg for every 2 mins (winword.exe - drive not ready)... please help


Edited by hamluis, 22 July 2014 - 08:06 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 Alex&Vanko

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Posted 22 July 2014 - 08:50 AM

Hi manu aradhya and :welcome:

Download Screen317 Security Check HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so

Please download MiniToolBox HERE to your desktop to run it.
Checkmark the following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)

Download and install or use portable of Anvir Task manager free - HERE

In tab processes locate this winword.exe and with right click choose check online.

A page will open with results.Paste the link of it.

Thank you!






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