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Infected patched.zekos(b) audio ads in background


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7 replies to this topic

#1 gussie1966

gussie1966

  • Members
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  • Gender:Male
  • Local time:01:31 AM

Posted 21 July 2014 - 06:54 PM

I run Malwarebytes every week but it didn't find the file.  Emisoft found the file but cannot delete or quarantine it.  Continually have audio ads playing in the background

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16470
Run by missy at 19:41:55 on 2014-07-21
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3934.2414 [GMT -4:00]
.
AV: Norton Security Suite *Enabled/Outdated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton Security Suite *Enabled/Outdated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton Security Suite *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
svchost.exe
svchost.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k yksvcs
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
c:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\N360.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\Sony\VAIO Care\collsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\N360.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESGfxMgr.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Ad Muncher\AdMunch.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Ad Muncher\AdMunch64.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\ips\ipsbho.dll
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0\bin\ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\coieplg.dll
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
mRun: [Ad Muncher] "C:\Program Files (x86)\Ad Muncher\AdMunch.exe" /bt
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - C:\Program Files (x86)\Java\jre1.6.0\bin\npjpi160.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
TCP: NameServer = 75.75.75.75 75.75.76.76 0.0.0.0
TCP: Interfaces\{3C8B3FEF-2AAE-4425-BF56-4A6D85308184} : DHCPNameServer = 75.75.75.75 75.75.76.76 0.0.0.0
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files (x86)\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
Notify: VESWinlogon - VESWinlogon.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
x64-mPolicies-Explorer: NoDrives = dword:0
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2013-3-15 55024]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1502000.026\symds64.sys [2014-5-18 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1502000.026\symefa64.sys [2014-5-18 1148120]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20140409.001\BHDrvx64.sys [2014-4-9 1525976]
R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1502000.026\ccsetx64.sys [2014-5-18 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20140515.001\IDSviA64.sys [2014-5-15 525016]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1502000.026\ironx64.sys [2014-5-18 264280]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\System32\drivers\N360x64\1502000.026\symtdiv.sys [2014-5-18 510168]
R2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\n360.exe [2014-5-18 265040]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [2009-4-23 141344]
R2 SampleCollector;Intel® Sample Collector;C:\Program Files\Sony\VAIO Care\collsvc.exe [2013-3-15 167424]
R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2013-3-15 104960]
R2 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2009-4-23 411496]
R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-1-14 5184872]
R2 yksvc;Marvell Yukon Service;C:\Windows\System32\svchost.exe -k yksvcs [2008-1-20 27648]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\System32\drivers\ArcSoftKsUFilter.sys [2013-3-15 19968]
R3 cleanhlp;cleanhlp;C:\EEK\Run\cleanhlp64.sys [2014-7-20 57024]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2014-1-21 137648]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2009-4-23 126464]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2009-4-23 11392]
R3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk60x64.sys [2009-4-23 403968]
S2 Norton Internet Security;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [?]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2009-4-23 36392]
S3 CAXHWAZL;CAXHWAZL;C:\Windows\System32\drivers\CAXHWAZL.sys [2009-4-23 300032]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2013-4-7 89920]
S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-6-10 31744]
S3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw5v64.sys [2008-8-29 4745216]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 SOHCImp;VAIO Media plus Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2013-3-15 120104]
S3 SOHDBSvr;VAIO Media plus Database Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2013-3-15 70952]
S3 SOHDms;VAIO Media plus Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2013-3-15 390440]
S3 SOHDs;VAIO Media plus Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2013-3-15 75048]
S3 SOHPlMgr;VAIO Media plus Playlist Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2013-3-15 91432]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2013-3-15 394536]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2013-3-15 110376]
.
=============== File Associations ===============
.
FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
ShellExec: VCExporterLaunch.exe: open="C:\Program Files (x86)\Sony\VAIO VP Utilities\VCELaunch.exe" "%1"
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2014-07-20 23:58:05 119000 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-07-20 23:56:06 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-06-10 20:14:57 0 ----a-w- C:\D5B8.tmp
.
============= FINISH: 19:42:21.81 ===============
 

 

Attached Files



BC AdBot (Login to Remove)

 


#2 aharonov

aharonov

  • Malware Response Team
  • 2,441 posts
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  • Gender:Male
  • Local time:07:31 AM

Posted 22 July 2014 - 02:12 AM

Hi there,

please run the following scans:


Step 1

Please download Farbar Recovery Scan Tool and save it to your Desktop.
  • Start FRST with administator privileges.
  • Make sure the option Addition.txt is checked and press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
  • Please copy and paste these logs in your next reply.


Step 2
  • Start FRST with Administrator privileges.
  • Write the following text into the Search: textbox:
    rpcss.dll
  • Click on the Search File(s) button.
  • When finished, a log file (Search.txt) pops up and is saved to the same location the tool was run from.
    Please copy and paste its contents in your next reply.


#3 gussie1966

gussie1966
  • Topic Starter

  • Members
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Posted 25 July 2014 - 07:07 AM

here are the logs

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-07-2014 01
Ran by missy (administrator) on MISSY-PC on 25-07-2014 07:46:29
Running from C:\Users\missy\Desktop
Platform: Windows Vista ™ Home Premium Service Pack 2 (X64) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Windows\System32\SLsvc.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(InterVideo) C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\n360.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Intel Corporation) C:\Program Files\Sony\VAIO Care\collsvc.exe
(ArcSoft, Inc.) C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
(Sony Corporation) C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Power Management\SPMService.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\n360.exe
(Sony Corporation) C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Sony Corporation) C:\Program Files (x86)\Sony\VAIO Event Service\VESGfxMgr.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Murray Hurps Software Pty Ltd) C:\Program Files (x86)\Ad Muncher\AdMunch.exe
(Sony Corporation) C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
(Sony Corporation) C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
(Conexant Systems, Inc.) C:\Windows\System32\drivers\XAudio64.exe
(Murray Hurps Software Pty Ltd) C:\Program Files (x86)\Ad Muncher\AdMunch64.exe
(Sony Corporation) C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
(Sony Electronics, Inc.) C:\Program Files\Sony\VAIO Care\VCsystray.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe
(Intel Corporation) C:\Program Files\Sony\VAIO Care\listener.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [6956576 2009-01-05] (Realtek Semiconductor)
HKLM\...\Run: [Skytel] => C:\Program Files\Realtek\Audio\HDA\Skytel.exe [1833504 2009-01-05] (Realtek Semiconductor Corp.)
HKLM-x32\...\Run: [Ad Muncher] => C:\Program Files (x86)\Ad Muncher\AdMunch.exe [595144 2013-04-06] (Murray Hurps Software Pty Ltd)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
Winlogon\Notify\VESWinlogon-x32: VESWinlogon.dll [X]
HKU\S-1-5-21-2883493775-2507685853-4128373804-1000\...\Run: [WMPNSCFG] => C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
ShellIconOverlayIdentifiers: OverlayExcluded -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.2.0.38\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: OverlayPending -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.2.0.38\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: OverlayProtected -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.2.0.38\buShell.dll (Symantec Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM - DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT
SearchScopes: HKLM - {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT
SearchScopes: HKLM-x32 - DefaultScope value is missing.
SearchScopes: HKLM-x32 - {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT
SearchScopes: HKCU - {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT
BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: SSVHelper Class -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.6.0\bin\ssv.dll (Sun Microsystems, Inc.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\coIEPlg.dll (Symantec Corporation)
Toolbar: HKCU - &Links - {F2CF5485-4E02-4F68-819C-B92DE9277049} - C:\Windows\system32\ieframe.dll (Microsoft Corporation)
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} -  No File
Handler-x32: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files (x86)\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL (Microsoft Corporation)
Handler-x32: http\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: http\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76 0.0.0.0

FireFox:
========
FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF32.dll No File
FF Plugin-x32: @microsoft.com/WPF,version=3.5 - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF HKLM-x32\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2013-04-06]
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2014-07-20]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2013-12-11]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [109056 2008-08-01] (ArcSoft Inc.)
R2 DcomLaunch; C:\Windows\system32\rpcss.dll [728064 2009-04-11] (Microsoft Corporation) [File not signed]
R2 EvtEng; C:\Program Files\Intel\WiFi\bin\EvtEng.exe [1449984 2008-08-20] (Intel® Corporation) [File not signed]
R2 N360; C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\N360.exe [265040 2014-03-14] (Symantec Corporation)
S3 PACSPTISVR; C:\Program Files (x86)\Common Files\Sony Shared\AVLib\PACSPTISVR.exe [114688 2009-01-08] (Sony Corporation) [File not signed]
R2 RegSrvc; C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe [826368 2008-08-20] (Intel® Corporation) [File not signed]
R2 RpcSs; C:\Windows\system32\rpcss.dll [728064 2009-04-11] (Microsoft Corporation) [File not signed]
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [141344 2009-01-05] (Realtek Semiconductor)
R2 SampleCollector; C:\Program Files\Sony\VAIO Care\collsvc.exe [167424 2008-09-29] (Intel Corporation) [File not signed]
S3 SOHDBSvr; C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [70952 2009-01-20] (Sony Corporation)
S3 SOHPlMgr; C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [91432 2009-01-20] (Sony Corporation)
R2 uCamMonitor; C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [104960 2008-09-18] (ArcSoft, Inc.)
S3 VAIO Entertainment TV Device Arbitration Service; C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe [69632 2009-01-21] (Sony Corporation) [File not signed]
R2 VCFw; C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [5184872 2009-01-14] (Sony Corporation)
R3 Vcsw; C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe [313264 2009-01-21] (Sony Corporation)
R2 VzCdbSvc; C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe [192512 2009-01-21] (Sony Corporation) [File not signed]
R2 yksvc; C:\Windows\System32\ykx64mpcoinst.dll [382464 2009-02-10] (Marvell)
S2 Norton Internet Security; "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

U5 AppMgmt; C:\Windows\system32\svchost.exe [27648 2008-01-20] (Microsoft Corporation)
R3 ArcSoftKsUFilter; C:\Windows\System32\DRIVERS\ArcSoftKsUFilter.sys [19968 2008-04-24] (ArcSoft, Inc.)
S1 Beep; No ImagePath
R1 BHDrvx64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20140409.001\BHDrvx64.sys [1525976 2014-04-09] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1502000.026\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
R3 cleanhlp; C:\EEK\Run\cleanhlp64.sys [57024 2014-07-20] (Emsisoft GmbH)
S1 DMICall; C:\Windows\SysWOW64\DRIVERS\DMICall.sys [10216 2008-11-25] (Sony Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-12-11] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2013-12-11] (Symantec Corporation) [File not signed]
R1 IDSVia64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20140515.001\IDSvia64.sys [525016 2014-05-15] (Symantec Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20140517.001\ENG64.SYS [126040 2014-05-17] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20140517.001\EX64.SYS [2099288 2014-05-17] (Symantec Corporation)
R2 risdptsk; C:\Windows\System32\DRIVERS\risdsn64.sys [76288 2008-10-22] (REDC)
R1 SRTSP; C:\Windows\System32\Drivers\N360x64\1502000.026\SRTSP64.SYS [875736 2014-02-12] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1502000.026\SRTSPX64.SYS [36952 2013-09-09] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1502000.026\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1502000.026\SYMEFA64.SYS [1148120 2014-03-04] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-12-10] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1502000.026\Ironx64.SYS [264280 2013-09-26] (Symantec Corporation)
R1 SYMTDIv; C:\Windows\System32\Drivers\N360x64\1502000.026\SYMTDIV.SYS [510168 2014-02-17] (Symantec Corporation)
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-07-25 07:46 - 2014-07-25 07:46 - 00015462 _____ () C:\Users\missy\Desktop\FRST.txt
2014-07-21 19:42 - 2014-07-21 19:42 - 00011991 _____ () C:\Users\missy\Desktop\dds.txt
2014-07-21 19:42 - 2014-07-21 19:42 - 00005664 _____ () C:\Users\missy\Desktop\attach.txt
2014-07-21 19:41 - 2014-07-21 19:39 - 00688992 ____R (Swearware) C:\Users\missy\Desktop\dds.com
2014-07-20 16:21 - 2014-07-20 16:21 - 00000498 _____ () C:\Users\missy\Desktop\Emsisoft Emergency Kit.lnk
2014-07-20 03:32 - 2014-07-20 03:32 - 00000000 ____D () C:\ProgramData\RogueKiller
2014-07-20 02:18 - 2014-07-20 16:20 - 00000000 ____D () C:\EEK
2014-07-19 21:05 - 2014-07-19 21:05 - 00000000 ____D () C:\ProgramData\HitmanPro
2014-07-19 19:50 - 2014-05-25 08:07 - 04165472 _____ (Kaspersky Lab ZAO) C:\Users\missy\Desktop\tdsskiller.exe
2014-06-29 21:33 - 2014-06-29 21:33 - 00000000 ____D () C:\Users\missy\Documents\SanDiskSecureAccess
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\MODIFY2
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\Globalscape
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\club_application
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\breast cancer
2014-06-29 21:31 - 2014-06-29 21:31 - 00000000 ____D () C:\Users\missy\Documents\All-Pro Software
2014-06-29 21:31 - 2014-02-24 16:19 - 02678867 _____ () C:\Users\missy\Documents\SF_24-02-2014.zip
2014-06-29 21:31 - 2014-02-24 16:19 - 02678867 _____ () C:\Users\missy\Documents\gussie1966.zip
2014-06-29 21:31 - 2013-10-16 11:35 - 00001362 _____ () C:\Users\missy\Documents\BOOTEX.LOG
2014-06-29 21:31 - 2013-05-04 14:40 - 00352256 _____ () C:\Users\missy\Documents\db1.mdb

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-07-25 07:46 - 2014-07-25 07:46 - 00015462 _____ () C:\Users\missy\Desktop\FRST.txt
2014-07-25 07:46 - 2014-06-10 16:10 - 00000000 ____D () C:\FRST
2014-07-25 07:36 - 2006-11-02 08:46 - 00690960 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-07-25 07:32 - 2013-03-14 23:27 - 01583620 _____ () C:\Windows\WindowsUpdate.log
2014-07-25 07:31 - 2014-05-25 08:10 - 02093568 _____ (Farbar) C:\Users\missy\Desktop\FRST64.exe
2014-07-21 19:42 - 2014-07-21 19:42 - 00011991 _____ () C:\Users\missy\Desktop\dds.txt
2014-07-21 19:42 - 2014-07-21 19:42 - 00005664 _____ () C:\Users\missy\Desktop\attach.txt
2014-07-21 19:39 - 2014-07-21 19:41 - 00688992 ____R (Swearware) C:\Users\missy\Desktop\dds.com
2014-07-21 19:27 - 2014-05-25 08:14 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-07-21 19:27 - 2006-11-02 11:22 - 00003616 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2014-07-21 19:27 - 2006-11-02 11:22 - 00003616 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2014-07-20 19:58 - 2014-05-14 03:52 - 00119000 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-07-20 19:56 - 2014-05-14 03:51 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-07-20 19:17 - 2013-03-14 22:29 - 00000000 ____D () C:\Users\missy
2014-07-20 19:17 - 2006-11-02 09:34 - 00000000 ____D () C:\Windows\system32\spool
2014-07-20 19:17 - 2006-11-02 09:34 - 00000000 ____D () C:\Windows\system32\Msdtc
2014-07-20 19:17 - 2006-11-02 09:33 - 00000000 ____D () C:\Windows\registration
2014-07-20 19:17 - 2006-11-02 08:33 - 59768832 _____ () C:\Windows\system32\config\software_previous
2014-07-20 19:16 - 2006-11-02 08:33 - 22282240 _____ () C:\Windows\system32\config\system_previous
2014-07-20 17:02 - 2006-11-02 08:33 - 00262144 _____ () C:\Windows\system32\config\security_previous
2014-07-20 17:02 - 2006-11-02 08:33 - 00262144 _____ () C:\Windows\system32\config\sam_previous
2014-07-20 16:21 - 2014-07-20 16:21 - 00000498 _____ () C:\Users\missy\Desktop\Emsisoft Emergency Kit.lnk
2014-07-20 16:20 - 2014-07-20 02:18 - 00000000 ____D () C:\EEK
2014-07-20 15:36 - 2006-11-02 11:42 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-07-20 15:35 - 2009-04-23 17:10 - 00000012 _____ () C:\Windows\bthservsdp.dat
2014-07-20 15:35 - 2006-11-02 11:42 - 00028254 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-07-20 15:33 - 2014-05-25 02:06 - 00000000 ____D () C:\AdwCleaner
2014-07-20 03:35 - 2006-11-02 08:33 - 57671680 _____ () C:\Windows\system32\config\components_previous
2014-07-20 03:35 - 2006-11-02 08:33 - 00262144 _____ () C:\Windows\system32\config\default_previous
2014-07-20 03:32 - 2014-07-20 03:32 - 00000000 ____D () C:\ProgramData\RogueKiller
2014-07-19 21:05 - 2014-07-19 21:05 - 00000000 ____D () C:\ProgramData\HitmanPro
2014-06-29 21:33 - 2014-06-29 21:33 - 00000000 ____D () C:\Users\missy\Documents\SanDiskSecureAccess
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\MODIFY2
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\Globalscape
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\club_application
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\breast cancer
2014-06-29 21:31 - 2014-06-29 21:31 - 00000000 ____D () C:\Users\missy\Documents\All-Pro Software

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll
[2013-04-07 05:51] - [2009-04-11 03:11] - 0728064 ____A (Microsoft Corporation) DB82EFED9F464841C7ABCDFA38209F87

 ATTENTION ======> If the system is having audio adware rpcss.dll is patched. Google the MD5, if the MD5 is unique the file is infected.
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-07-20 16:02

==================== End Of Log ============================

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 24-07-2014 01
Ran by missy at 2014-07-25 07:47:02
Running from C:\Users\missy\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Norton Security Suite (Enabled - Out of date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton Security Suite (Enabled - Out of date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton Security Suite (Enabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Acrobat.com (x32 Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Ad Muncher v4.93.33707 (HKLM-x32\...\Ad Muncher) (Version:  - )
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.0.8.4990 - Adobe Systems Inc.) Hidden
Adobe Flash Player 10 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 10.0.12.36 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.7.700.169 - Adobe Systems Incorporated)
Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A90000000001}) (Version: 9.0.0 - Adobe Systems Incorporated)
All-Pro Software League Scheduler 7.0 (HKLM-x32\...\League Scheduler) (Version: 7.0 - All-Pro Software)
Alps Pointing-device for VAIO (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version:  - ALPS ELECTRIC CO., LTD.)
Application Manager for VAIO (HKLM-x32\...\Application Manager for VAIO) (Version:  - )
ArcSoft Magic-i Visual Effects 2 (HKLM-x32\...\{7BB90344-0647-468E-925A-7F69F7983421}) (Version: 2.0.1.39 - ArcSoft)
ArcSoft WebCam Companion 2 (HKLM-x32\...\{9973498D-EA29-4A68-BE0B-C88D6E03E928}) (Version:  - ArcSoft)
CCleaner (HKLM\...\CCleaner) (Version: 4.13 - Piriform)
Click to Disc (x32 Version: 1.2.60.13210 - Sony Corporation) Hidden
Click to Disc Editor (x32 Version: 2.0.00 - Sony Corporation) Hidden
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
CuteFTP 8 Lite (HKLM-x32\...\{ED5761A3-C109-4E0E-8241-19DB67E66BED}) (Version: 8.3.3 - GlobalSCAPE)
Intel PROSet Wireless (Version:  - ) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{52A7C6A6-6B88-47D1-922E-9F8A7E089E6A}) (Version: 12.01.1000 - Intel® Corporation)
Java™ SE Runtime Environment 6 (HKLM-x32\...\{3248F0A8-6813-11D6-A77B-00B0D0160000}) (Version: 1.6.0.0 - Sun Microsystems, Inc.)
Malwarebytes Anti-Malware version 2.0.1.1004 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.1.1004 - Malwarebytes Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft FrontPage 2002 (HKLM-x32\...\{92170409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.2627.02 - Microsoft Corporation)
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Music Transfer (x32 Version: 1.3.01.13160 - Sony Corporation) Hidden
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.2.0.38 - Symantec Corporation)
OpenMG Secure Module 5.3.00 (x32 Version: 5.3.00.13080 - Sony Corporation) Hidden
Primo (x32 Version: 1.00.0000 - Your Company Name) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5759 - Realtek Semiconductor Corp.)
Roxio Central Audio (x32 Version: 3.7.0 - Roxio) Hidden
Roxio Central Copy (x32 Version: 3.7.0 - Roxio) Hidden
Roxio Central Core (x32 Version: 3.7.0 - Roxio) Hidden
Roxio Central Data (x32 Version: 3.7.0 - Roxio) Hidden
Roxio Central Tools (x32 Version: 3.7.0 - Roxio) Hidden
Roxio Easy Media Creator 10 LJ (HKLM-x32\...\{537BF16E-7412-448C-95D8-846E85A1D817}) (Version: 10.1 - Roxio)
Roxio Easy Media Creator Home (x32 Version: 10.1.311 - Roxio) Hidden
Runtime (x32 Version: 1.00.0000 - Your Company Name) Hidden
Setting Utility Series (x32 Version: 4.3.0.14120 - Sony Corporation) Hidden
SmartWi Connection Utility (HKLM-x32\...\{9B5F85CA-90D4-4AFC-BB37-32477FD0D2B9}) (Version: 4.7.4.20090305.1964 - Sony Corporation)
Sony Home Network Library (x32 Version: 1.4.0.13200 - Sony Corporation) Hidden
Sony Picture Utility (x32 Version: 4.2.12.14260 - Sony Corporation) Hidden
Sony Video Shared Library (x32 Version: 3.5.00 - Sony Corporation) Hidden
Splashtop (HKLM-x32\...\splashtop) (Version: 1.0.7.1 - DeviceVM, Inc.)
Splashtop (x32 Version: 1.0.7.1 - DeviceVM, Inc.) Hidden
SupportSoft Assisted Service (HKLM-x32\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft)
Tournament Scheduler (HKLM-x32\...\Tournament Scheduler 5.0.29) (Version:  5.0.29 - All-Pro Software)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM-x32\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Office 2007 (KB934528) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{2B939677-2FFD-48F6-9075-7BF48CB87C80}) (Version:  - )
Update for Office System 2007 Setup (KB929722) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{D8E9BEBD-655F-467D-8176-CA9959C140A3}) (Version:  - )
VAIO Care (x32 Version: 2.01.1031 - Sony) Hidden
VAIO Content Folder Setting (x32 Version: 2.3.0.12220 - Sony Corporation) Hidden
VAIO Content Folder Watcher (x32 Version: 1.1.0.13140 - Sony Corporation) Hidden
VAIO Content Metadata Intelligent Analyzing Manager (x32 Version: 3.4.0.13192 - Sony Corporation) Hidden
VAIO Content Metadata Manager Setting (x32 Version: 3.4.0.13160 - Sony Corporation) Hidden
VAIO Content Metadata XML Interface Library (x32 Version: 3.4.0.13160 - Sony Corporation) Hidden
VAIO Control Center (x32 Version: 3.3.0.12240 - Sony Corporation) Hidden
VAIO Data Restore Tool (x32 Version: 1.1.00.13080 - Sony Corporation) Hidden
VAIO DVD Menu Data Basic (x32 Version: 1.0.00.08130 - Sony Corporation) Hidden
VAIO Entertainment Platform (x32 Version: 3.4.0.13210 - Sony Corporation) Hidden
VAIO Event Service (x32 Version: 4.3.0.13190 - Sony Corporation) Hidden
VAIO Help and Support (x32 Version: 8.00.0410 - Sony Corporation) Hidden
VAIO Media plus (x32 Version: 1.4.0.13200 - Sony Corporation) Hidden
VAIO Media plus Opening Movie (x32 Version: 1.2.0.09050 - Sony Corporation) Hidden
VAIO Movie Story (x32 Version: 1.4.00.13080 - Sony Corporation) Hidden
VAIO Movie Story Template Data (x32 Version: 1.4.00.13080 - Sony Corporation) Hidden
VAIO MusicBox (x32 Version: 2.2.0.13091 - Sony Corporation) Hidden
VAIO MusicBox Sample Music (x32 Version: 1.1.00.14140 - Sony Corporation) Hidden
VAIO My Memory Center (x32 Version: 3.00.0317 - Sony) Hidden
VAIO OOBE and Welcome Center (x32 Version: 8.00.0414.ENUS.NW - Sony Corporation) Hidden
VAIO Original Function Setting (x32 Version: 1.5.01.10310 - Sony Corporation) Hidden
VAIO Power Management (x32 Version: 3.3.0.12190 - Sony Corporation) Hidden
VAIO Presentation Support (x32 Version: 1.2.0.12240 - Sony Corporation) Hidden
VAIO Startup Assistant (x32 Version: 5.00.0410 - Sony) Hidden
VAIO Survey (x32 Version: 6.00.0722 - Sony Corporation) Hidden
VAIO Update 4 (x32 Version: 4.1.0.12180 - Sony Corporation) Hidden
VAIO Wallpaper Contents (x32 Version: 1.3.0.10310 - Sony Corporation) Hidden
VD64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
WIDCOMM Bluetooth Software (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.0.8000 - Broadcom Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
WinDVD for VAIO (HKLM-x32\...\InstallShield_{20471B27-D702-4FE8-8DEC-0702CC8C0A85}) (Version: 8.0-B9.726 - InterVideo Inc.)
WinDVD for VAIO (x32 Version: 8.0-B9.726 - InterVideo Inc.) Hidden

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-2883493775-2507685853-4128373804-1000_Classes\CLSID\{112EA537-7AB9-4e22-8BFB-7FD5FCB19849}\localserver32 -> "C:\Program Files (x86)\Globalscape\CuteFTP\ftpte.exe" No File

==================== Restore Points  =========================

10-11-2013 12:06:13 Scheduled Checkpoint
11-12-2013 03:33:20 Scheduled Checkpoint
12-12-2013 00:52:24 Scheduled Checkpoint
13-12-2013 05:00:01 Scheduled Checkpoint
14-12-2013 21:19:50 Scheduled Checkpoint
15-12-2013 13:15:03 VAIO Care Automatic Restore Point
26-12-2013 04:48:25 Scheduled Checkpoint
05-01-2014 02:03:35 Device Driver Package Install: HTC, Corporation
12-01-2014 03:48:06 Adblock Plus for IE
07-02-2014 04:01:09 Scheduled Checkpoint
09-02-2014 00:18:48 Scheduled Checkpoint
28-02-2014 04:08:01 Scheduled Checkpoint
07-03-2014 01:10:00 Scheduled Checkpoint
20-03-2014 22:58:03 Scheduled Checkpoint
29-03-2014 02:31:59 Scheduled Checkpoint
30-03-2014 04:00:00 Scheduled Checkpoint
01-04-2014 06:20:42 Scheduled Checkpoint
07-05-2014 02:48:36 Scheduled Checkpoint
25-05-2014 07:11:20 Scheduled Checkpoint
25-05-2014 12:44:07 Adblock Plus for IE
25-05-2014 12:47:05 Removed OpenOffice.org 3.4.1
14-06-2014 06:43:35 Scheduled Checkpoint
20-07-2014 23:20:48 Scheduled Checkpoint
22-07-2014 00:11:19 Scheduled Checkpoint
25-07-2014 11:32:42 Scheduled Checkpoint

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2006-11-02 08:34 - 2006-09-18 17:37 - 00000761 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost
::1             localhost

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {0AEAFAF6-F116-4A60-AFB4-C8B755A6E975} - System32\Tasks\Microsoft\Windows\MobilePC\TMM
Task: {192DDA2D-5815-47B8-983F-65744FEEC03A} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages
Task: {254095AE-FB97-48EA-94A5-D8BF2AB79714} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\system32\RacAgent.exe [2008-01-20] (Microsoft Corporation)
Task: {3E444A64-E6F5-4B3D-80FE-1DDC185EBBD7} - System32\Tasks\Norton Security Suite\Norton Error Processor => C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {4E946E6C-49EC-4FD9-8F58-EB5AF1752C5D} - System32\Tasks\Microsoft\Windows\PLA\System\ConvertLogEntries => Rundll32.exe %windir%\system32\pla.dll,PlaConvertLogEntries
Task: {4EA3853E-3863-425A-A4DF-B31AF4359646} - System32\Tasks\SONY\VAIO Update\VAIO Update => C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe [2008-12-18] (Sony Corporation)
Task: {4FDEAB3E-21E3-4CEA-B350-D44385E7D062} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2014-04-17] (Piriform Ltd)
Task: {577AF595-E652-4D19-B90D-EE322C4BB4EF} - System32\Tasks\Microsoft\Windows\Tcpip\WSHReset => C:\Windows\system32\netsh.exe [2006-11-02] (Microsoft Corporation)
Task: {7C638E5B-ECE5-4424-A7E5-2C913CA682E9} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI
Task: {B447C58A-840E-45C5-962A-E61037FCD7C7} - System32\Tasks\VAIO Care => C:\Program Files\Sony\VAIO Care\VCsystray.exe [2008-10-16] (Sony Electronics, Inc.)
Task: {CDE6679C-95F8-4027-9C91-C5325940B01A} - System32\Tasks\Norton Security Suite\Norton Error Analyzer => C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {D4D34D0B-73CC-4D4E-B05A-6F7C1A2A9771} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\WSCStub.exe [2014-03-11] (Symantec Corporation)
Task: {E91D6474-70CC-42BE-80FF-8BED8AF557ED} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs [2008-01-20] ()

==================== Loaded Modules (whitelisted) =============

2007-09-06 13:27 - 2007-09-06 13:27 - 01331712 _____ () C:\Program Files\Common Files\Intel\WirelessCommon\Libeay32.dll
2013-03-15 00:53 - 2009-01-19 15:49 - 00010752 _____ () C:\Program Files (x86)\Sony\VAIO Event Service\VESBasePS.dll
2013-03-15 00:53 - 2009-01-19 15:49 - 00009728 _____ () C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSubPS.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CleanHlp => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CleanHlp.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\CleanHlp => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\CleanHlp.sys => ""="Driver"

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Bluetooth.lnk => C:\Windows\pss\Bluetooth.lnk.CommonStartup
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk => C:\Windows\pss\Microsoft Office.lnk.CommonStartup
MSCONFIG\startupfolder: C:^Users^missy^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OpenOffice.org 3.4.1.lnk => C:\Windows\pss\OpenOffice.org 3.4.1.lnk.Startup
MSCONFIG\startupreg: Adobe Reader Speed Launcher => "c:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
MSCONFIG\startupreg: Apoint => C:\Program Files\Apoint\Apoint.exe
MSCONFIG\startupreg: HotKeysCmds => C:\Windows\system32\hkcmd.exe
MSCONFIG\startupreg: IgfxTray => C:\Windows\system32\igfxtray.exe
MSCONFIG\startupreg: ISBMgr.exe => "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
MSCONFIG\startupreg: Persistence => C:\Windows\system32\igfxpers.exe
MSCONFIG\startupreg: RegistrationReminder => "C:\Program Files\Sony\First Experience\OOBEFcdRegistration.exe"
MSCONFIG\startupreg: RtHDVCpl => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
MSCONFIG\startupreg: Skytel => C:\Program Files\Realtek\Audio\HDA\Skytel.exe
MSCONFIG\startupreg: SmartWiHelper => "C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files (x86)\Java\jre1.6.0\bin\jusched.exe"
MSCONFIG\startupreg: Unattend0000000001{C71DAC97-795F-4D2A-917E-8CD4E57EBF25} => %PROGRAMFILES%\Sony\First Experience\VAIOWelcome.exe
MSCONFIG\startupreg: VAIORegistration => "C:\Program Files\Sony\First Experience\WelcomeLauncher.exe"
MSCONFIG\startupreg: VAIOSurvey => "C:\Program Files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe"
MSCONFIG\startupreg: Windows Defender => %ProgramFiles%\Windows Defender\MSASCui.exe -hide
MSCONFIG\startupreg: WindowsWelcomeCenter => rundll32.exe oobefldr.dll,ShowWelcomeCenter

==================== Faulty Device Manager Devices =============

Name: Intel® WiFi Link 5100 AGN
Description: Intel® WiFi Link 5100 AGN
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: NETw5v64
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

==================== Event log errors: =========================

Application errors:
==================
Error: (07/20/2014 03:37:41 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/20/2014 03:36:51 PM) (Source: VzCdbSvc) (EventID: 7) (User: )
Description: Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0x80042019)

Error: (07/20/2014 03:19:07 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/20/2014 03:19:06 PM) (Source: VzCdbSvc) (EventID: 7) (User: )
Description: Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0x80042019)

Error: (07/20/2014 03:31:52 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application llw64-24496.com, version 2.6.7.0, time stamp 0x53a30b5c, faulting module llw64-24496.com, version 2.6.7.0, time stamp 0x53a30b5c, exception code 0xc0000417, fault offset 0x000000000007aeb8,
process id 0x1150, application start time 0xllw64-24496.com0.

Error: (07/19/2014 09:05:07 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/19/2014 09:04:35 PM) (Source: VzCdbSvc) (EventID: 7) (User: )
Description: Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0x80042019)

Error: (07/19/2014 09:04:24 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (07/19/2014 09:04:24 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (07/19/2014 09:04:24 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

System errors:
=============
Error: (07/20/2014 03:37:42 PM) (Source: Service Control Manager) (EventID: 7026) (User: )
Description: Beep
DMICall

Error: (07/20/2014 03:37:42 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Norton Internet Security%%3

Error: (07/20/2014 03:36:04 PM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \SystemRoot\SysWow64\DRIVERS\DMICall.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (07/20/2014 03:23:32 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: KtmRm for Distributed Transaction Coordinator

Error: (07/20/2014 03:19:07 PM) (Source: Service Control Manager) (EventID: 7026) (User: )
Description: Beep
DMICall

Error: (07/20/2014 03:19:07 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Norton Internet Security%%3

Error: (07/20/2014 03:18:13 PM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \SystemRoot\SysWow64\DRIVERS\DMICall.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (07/20/2014 03:34:21 AM) (Source: Service Control Manager) (EventID: 7032) (User: )
Description: 2Reboot the machinePlug and Play%%1190

Error: (07/20/2014 03:34:21 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: Plug and Play1600002Reboot the machine

Error: (07/20/2014 03:34:21 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: DCOM Server Process Launcher1600002Reboot the machine

Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2014-07-25 07:46:54.366
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-25 07:46:54.304
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-25 07:46:54.241
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-25 07:46:54.179
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-25 07:46:37.581
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-25 07:46:37.518
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-25 07:46:37.456
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-25 07:46:37.393
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-25 07:46:32.745
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20140409.001\BHDrvx64.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-25 07:46:32.682
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20140409.001\BHDrvx64.sys because the set of per-page image hashes could not be found on the system.

==================== Memory info ===========================

Percentage of memory in use: 42%
Total physical RAM: 3934.11 MB
Available physical RAM: 2270.81 MB
Total Pagefile: 8075.5 MB
Available Pagefile: 6257.03 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:287.65 GB) (Free:201.05 GB) NTFS ==>[Drive with boot components (obtained from BCD)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 298 GB) (Disk ID: DC742F80)
Partition 1: (Not Active) - (Size=10 GB) - (Type=27)
Partition 2: (Active) - (Size=288 GB) - (Type=07 NTFS)

==================== End Of Log ============================

 

 

Farbar Recovery Scan Tool (x64) Version: 24-07-2014 01
Ran by missy at 2014-07-25 07:50:37
Running from C:\Users\missy\Desktop
Boot Mode: Normal

================== Search Files: "rpcss.dll" =============

C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6002.18005_none_c7d4f08bf35f3abe\rpcss.dll
[2013-04-07 05:51][2009-04-11 03:11] 0719872 ____A () D41D8CD98F00B204E9800998ECF8427E

C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6001.22389_none_c6259b510f93cd21\rpcss.dll
[2013-04-06 19:30][2009-03-03 00:59] 0717824 ____A (Microsoft Corporation) 857E04C16007E60FCC0803239C853E78 [File is signed]

C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6001.18226_none_c5d9dd2ff64839ac\rpcss.dll
[2013-04-06 19:30][2009-03-03 00:57] 0718336 ____A (Microsoft Corporation) 52CDADE8289FF21F1F2215FF51A5F36C [File is signed]

C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6001.18000_none_c5e9777ff63d6f72\rpcss.dll
[2008-01-20 22:51][2008-01-20 22:51] 0713728 ____A (Microsoft Corporation) FF27BE0BA7B3C48D5C99AFCB56D436C2 [File is signed]

C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6000.21023_none_c47a129912422fc2\rpcss.dll
[2013-04-06 19:30][2009-03-03 00:35] 0724992 ____A (Microsoft Corporation) 54FF562C2710BB610B019D723B16FB2A [File is signed]

C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6000.16830_none_c3e2cce1f92f2ca2\rpcss.dll
[2013-04-06 19:30][2009-03-03 00:40] 0724992 ____A (Microsoft Corporation) 007F8DE7AC0F9386C3FD2EC7DC87C37A [File is signed]

C:\Windows\System32\rpcss.dll
[2013-04-07 05:51][2009-04-11 03:11] 0728064 ____A (Microsoft Corporation) DB82EFED9F464841C7ABCDFA38209F87

====== End Of Search ======



#4 aharonov

aharonov

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Posted 25 July 2014 - 07:53 AM

Ok, now let's replace the infected file.
Do you still experience symptoms after the following steps?


Step 1

Please download this attached Attached File  fixlist.txt   306bytes   8 downloads and save it in the same directory as FRST.
  • Start FRST with Administrator privileges.
  • Press the Fix button.
  • When finished, a log file (Fixlog.txt) pops up and is saved to the same location the tool was run from.
    Please copy and paste its contents in your next reply.


Step 2

Please download the ESET Online Scanner and save it to your Desktop.
  • Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
  • Start esetsmartinstaller_enu.exe with administartor privileges.
  • Select the option Yes, I accept the Terms of Use and click on Start.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click on Start. The virus signature database will begin to download. This may take some time.
  • When completed the Online Scan will begin automatically.
    Note: This scan might take a long time! Please be patient.
  • When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
  • Now click on Finish
  • A log file is created at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
    Copy and paste the content of this log file in your next reply.
Note: Do not forget to re-enable your antivirus application after running the above scan!



Step 3

Start FRST with administator privileges.
  • Press the Scan button.
  • When finished, FRST will produce a log (FRST.txt) in the same directory the tool was run from.
    Please copy and paste this log in your next reply.


#5 gussie1966

gussie1966
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  • Gender:Male
  • Local time:01:31 AM

Posted 25 July 2014 - 10:19 AM

here are the logs

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 24-07-2014 01
Ran by missy at 2014-07-25 09:23:34 Run:1
Running from C:\Users\missy\Desktop
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
Unlock: C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6002.18005_none_c7d4f08bf35f3abe\rpcss.dll
Replace: C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6002.18005_none_c7d4f08bf35f3abe\rpcss.dll C:\Windows\System32\rpcss.dll
Reboot:
*****************

"C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6002.18005_none_c7d4f08bf35f3abe\rpcss.dll" => File/Directory unlocked successfully.
C:\Windows\System32\rpcss.dll => Moved successfully.
C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6002.18005_none_c7d4f08bf35f3abe\rpcss.dll copied successfully to C:\Windows\System32\rpcss.dll

The system needed a reboot.

==== End of Fixlog ====

 

 

ESETSmartInstaller@High as downloader log:
Can not open internetESETSmartInstaller@High as downloader log:
Can not open internetCan not open internetESETSmartInstaller@High as downloader log:
Can not open internetCan not open internetESETSmartInstaller@High as downloader log:
Can not open internetESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=00814c5c0119464bbfb8d84edb30722c
# engine=19346
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-07-25 02:16:49
# local_time=2014-07-25 10:16:49 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode_1='Norton 360'
# compatibility_mode=3598 16777213 87 100 4378261 156873905 0 0
# compatibility_mode_1=''
# compatibility_mode=5892 16776574 100 100 29440485 242896515 0 0
# scanned=117489
# found=1
# cleaned=0
# scan_time=2340
sh=1FE1C30E08EF91F6DA70D417636D3BC1E8807B99 ft=1 fh=b96db04a23b88253 vn="Win64/Patched.I trojan" ac=I fn="C:\FRST\Quarantine\C\Windows\System32\rpcss.dll.xBAD"
ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=00814c5c0119464bbfb8d84edb30722c
# engine=19349
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-07-25 03:12:15
# local_time=2014-07-25 11:12:15 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode_1='Norton 360'
# compatibility_mode=3598 16777213 87 100 4381587 156877231 0 0
# compatibility_mode_1=''
# compatibility_mode=5892 16776574 100 100 29443811 242899841 0 0
# scanned=117508
# found=1
# cleaned=0
# scan_time=2346
sh=1FE1C30E08EF91F6DA70D417636D3BC1E8807B99 ft=1 fh=b96db04a23b88253 vn="Win64/Patched.I trojan" ac=I fn="C:\FRST\Quarantine\C\Windows\System32\rpcss.dll.xBAD"

 

 

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-07-2014 01
Ran by missy (administrator) on MISSY-PC on 25-07-2014 11:15:12
Running from C:\Users\missy\Desktop
Platform: Windows Vista ™ Home Premium Service Pack 2 (X64) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Windows\System32\SLsvc.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(InterVideo) C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\n360.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Intel Corporation) C:\Program Files\Sony\VAIO Care\collsvc.exe
(ArcSoft, Inc.) C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
(Sony Corporation) C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Power Management\SPMService.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Sony Corporation) C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
(Sony Corporation) C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
(Sony Corporation) C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
(Conexant Systems, Inc.) C:\Windows\System32\drivers\XAudio64.exe
(Sony Corporation) C:\Program Files (x86)\Sony\VAIO Event Service\VESGfxMgr.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\n360.exe
(Intel Corporation) C:\Program Files\Sony\VAIO Care\listener.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
(Sony Corporation) C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
(Sony Electronics, Inc.) C:\Program Files\Sony\VAIO Care\VCsystray.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Microsoft Corporation) C:\Windows\System32\wbem\WMIADAP.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [6956576 2009-01-05] (Realtek Semiconductor)
HKLM\...\Run: [Skytel] => C:\Program Files\Realtek\Audio\HDA\Skytel.exe [1833504 2009-01-05] (Realtek Semiconductor Corp.)
HKLM-x32\...\Run: [Ad Muncher] => C:\Program Files (x86)\Ad Muncher\AdMunch.exe [595144 2013-04-06] (Murray Hurps Software Pty Ltd)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
Winlogon\Notify\VESWinlogon-x32: VESWinlogon.dll [X]
HKU\S-1-5-21-2883493775-2507685853-4128373804-1000\...\Run: [WMPNSCFG] => C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
ShellIconOverlayIdentifiers: OverlayExcluded -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.2.0.38\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: OverlayPending -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.2.0.38\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: OverlayProtected -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.2.0.38\buShell.dll (Symantec Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM - DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT
SearchScopes: HKLM - {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT
SearchScopes: HKLM-x32 - DefaultScope value is missing.
SearchScopes: HKLM-x32 - {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT
SearchScopes: HKCU - {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT
BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: SSVHelper Class -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.6.0\bin\ssv.dll (Sun Microsystems, Inc.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\coIEPlg.dll (Symantec Corporation)
Toolbar: HKCU - &Links - {F2CF5485-4E02-4F68-819C-B92DE9277049} - C:\Windows\system32\ieframe.dll (Microsoft Corporation)
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} -  No File
Handler-x32: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files (x86)\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL (Microsoft Corporation)
Handler-x32: http\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: http\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76 0.0.0.0

FireFox:
========
FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF32.dll No File
FF Plugin-x32: @microsoft.com/WPF,version=3.5 - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF HKLM-x32\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2013-04-06]
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2014-07-25]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2013-12-11]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [109056 2008-08-01] (ArcSoft Inc.)
R2 EvtEng; C:\Program Files\Intel\WiFi\bin\EvtEng.exe [1449984 2008-08-20] (Intel® Corporation) [File not signed]
R2 N360; C:\Program Files (x86)\Norton Security Suite\Engine\21.2.0.38\N360.exe [265040 2014-03-14] (Symantec Corporation)
S3 PACSPTISVR; C:\Program Files (x86)\Common Files\Sony Shared\AVLib\PACSPTISVR.exe [114688 2009-01-08] (Sony Corporation) [File not signed]
R2 RegSrvc; C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe [826368 2008-08-20] (Intel® Corporation) [File not signed]
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [141344 2009-01-05] (Realtek Semiconductor)
R2 SampleCollector; C:\Program Files\Sony\VAIO Care\collsvc.exe [167424 2008-09-29] (Intel Corporation) [File not signed]
S3 SOHDBSvr; C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [70952 2009-01-20] (Sony Corporation)
S3 SOHPlMgr; C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [91432 2009-01-20] (Sony Corporation)
R2 uCamMonitor; C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [104960 2008-09-18] (ArcSoft, Inc.)
S3 VAIO Entertainment TV Device Arbitration Service; C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe [69632 2009-01-21] (Sony Corporation) [File not signed]
R2 VCFw; C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [5184872 2009-01-14] (Sony Corporation)
R3 Vcsw; C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe [313264 2009-01-21] (Sony Corporation)
R2 VzCdbSvc; C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe [192512 2009-01-21] (Sony Corporation) [File not signed]
R2 yksvc; C:\Windows\System32\ykx64mpcoinst.dll [382464 2009-02-10] (Marvell)
S2 Norton Internet Security; "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

U5 AppMgmt; C:\Windows\system32\svchost.exe [27648 2008-01-20] (Microsoft Corporation)
R3 ArcSoftKsUFilter; C:\Windows\System32\DRIVERS\ArcSoftKsUFilter.sys [19968 2008-04-24] (ArcSoft, Inc.)
S1 Beep; No ImagePath
R1 BHDrvx64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20140409.001\BHDrvx64.sys [1525976 2014-04-09] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1502000.026\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
S3 cleanhlp; C:\EEK\Run\cleanhlp64.sys [57024 2014-07-20] (Emsisoft GmbH)
S1 DMICall; C:\Windows\SysWOW64\DRIVERS\DMICall.sys [10216 2008-11-25] (Sony Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-12-11] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2013-12-11] (Symantec Corporation) [File not signed]
R1 IDSVia64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20140515.001\IDSvia64.sys [525016 2014-05-15] (Symantec Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20140517.001\ENG64.SYS [126040 2014-05-17] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20140517.001\EX64.SYS [2099288 2014-05-17] (Symantec Corporation)
R2 risdptsk; C:\Windows\System32\DRIVERS\risdsn64.sys [76288 2008-10-22] (REDC)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1502000.026\SRTSP64.SYS [875736 2014-02-12] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1502000.026\SRTSPX64.SYS [36952 2013-09-09] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1502000.026\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1502000.026\SYMEFA64.SYS [1148120 2014-03-04] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-12-10] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1502000.026\Ironx64.SYS [264280 2013-09-26] (Symantec Corporation)
R1 SYMTDIv; C:\Windows\System32\Drivers\N360x64\1502000.026\SYMTDIV.SYS [510168 2014-02-17] (Symantec Corporation)
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-07-25 09:32 - 2014-07-25 09:32 - 00000000 ____D () C:\Program Files (x86)\ESET
2014-07-25 09:32 - 2014-07-25 09:21 - 02347384 _____ (ESET) C:\Users\missy\Desktop\esetsmartinstaller_enu.exe
2014-07-25 07:50 - 2014-07-25 07:51 - 00001868 _____ () C:\Users\missy\Desktop\Search.txt
2014-07-25 07:47 - 2014-07-25 07:47 - 00027801 _____ () C:\Users\missy\Desktop\Addition.txt
2014-07-25 07:46 - 2014-07-25 11:15 - 00015210 _____ () C:\Users\missy\Desktop\FRST.txt
2014-07-21 19:42 - 2014-07-21 19:42 - 00011991 _____ () C:\Users\missy\Desktop\dds.txt
2014-07-21 19:42 - 2014-07-21 19:42 - 00005664 _____ () C:\Users\missy\Desktop\attach.txt
2014-07-21 19:41 - 2014-07-21 19:39 - 00688992 ____R (Swearware) C:\Users\missy\Desktop\dds.com
2014-07-20 16:21 - 2014-07-20 16:21 - 00000498 _____ () C:\Users\missy\Desktop\Emsisoft Emergency Kit.lnk
2014-07-20 03:32 - 2014-07-20 03:32 - 00000000 ____D () C:\ProgramData\RogueKiller
2014-07-20 02:18 - 2014-07-20 16:20 - 00000000 ____D () C:\EEK
2014-07-19 21:05 - 2014-07-19 21:05 - 00000000 ____D () C:\ProgramData\HitmanPro
2014-07-19 19:50 - 2014-05-25 08:07 - 04165472 _____ (Kaspersky Lab ZAO) C:\Users\missy\Desktop\tdsskiller.exe
2014-06-29 21:33 - 2014-06-29 21:33 - 00000000 ____D () C:\Users\missy\Documents\SanDiskSecureAccess
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\MODIFY2
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\Globalscape
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\club_application
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\breast cancer
2014-06-29 21:31 - 2014-06-29 21:31 - 00000000 ____D () C:\Users\missy\Documents\All-Pro Software
2014-06-29 21:31 - 2014-02-24 16:19 - 02678867 _____ () C:\Users\missy\Documents\SF_24-02-2014.zip
2014-06-29 21:31 - 2014-02-24 16:19 - 02678867 _____ () C:\Users\missy\Documents\gussie1966.zip
2014-06-29 21:31 - 2013-10-16 11:35 - 00001362 _____ () C:\Users\missy\Documents\BOOTEX.LOG
2014-06-29 21:31 - 2013-05-04 14:40 - 00352256 _____ () C:\Users\missy\Documents\db1.mdb

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-07-25 11:15 - 2014-07-25 07:46 - 00015210 _____ () C:\Users\missy\Desktop\FRST.txt
2014-07-25 11:15 - 2014-06-10 16:10 - 00000000 ____D () C:\FRST
2014-07-25 10:36 - 2006-11-02 08:46 - 00690960 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-07-25 10:31 - 2013-03-14 23:27 - 01587308 _____ () C:\Windows\WindowsUpdate.log
2014-07-25 09:32 - 2014-07-25 09:32 - 00000000 ____D () C:\Program Files (x86)\ESET
2014-07-25 09:26 - 2006-11-02 11:42 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-07-25 09:26 - 2006-11-02 11:22 - 00003616 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2014-07-25 09:26 - 2006-11-02 11:22 - 00003616 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2014-07-25 09:24 - 2009-04-23 17:10 - 00000012 _____ () C:\Windows\bthservsdp.dat
2014-07-25 09:24 - 2006-11-02 11:42 - 00028630 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-07-25 09:21 - 2014-07-25 09:32 - 02347384 _____ (ESET) C:\Users\missy\Desktop\esetsmartinstaller_enu.exe
2014-07-25 07:51 - 2014-07-25 07:50 - 00001868 _____ () C:\Users\missy\Desktop\Search.txt
2014-07-25 07:47 - 2014-07-25 07:47 - 00027801 _____ () C:\Users\missy\Desktop\Addition.txt
2014-07-25 07:31 - 2014-05-25 08:10 - 02093568 _____ (Farbar) C:\Users\missy\Desktop\FRST64.exe
2014-07-21 19:42 - 2014-07-21 19:42 - 00011991 _____ () C:\Users\missy\Desktop\dds.txt
2014-07-21 19:42 - 2014-07-21 19:42 - 00005664 _____ () C:\Users\missy\Desktop\attach.txt
2014-07-21 19:39 - 2014-07-21 19:41 - 00688992 ____R (Swearware) C:\Users\missy\Desktop\dds.com
2014-07-21 19:27 - 2014-05-25 08:14 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-07-20 19:58 - 2014-05-14 03:52 - 00119000 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-07-20 19:56 - 2014-05-14 03:51 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-07-20 19:17 - 2013-03-14 22:29 - 00000000 ____D () C:\Users\missy
2014-07-20 19:17 - 2006-11-02 09:34 - 00000000 ____D () C:\Windows\system32\spool
2014-07-20 19:17 - 2006-11-02 09:34 - 00000000 ____D () C:\Windows\system32\Msdtc
2014-07-20 19:17 - 2006-11-02 09:33 - 00000000 ____D () C:\Windows\registration
2014-07-20 19:17 - 2006-11-02 08:33 - 59768832 _____ () C:\Windows\system32\config\software_previous
2014-07-20 19:16 - 2006-11-02 08:33 - 22282240 _____ () C:\Windows\system32\config\system_previous
2014-07-20 17:02 - 2006-11-02 08:33 - 00262144 _____ () C:\Windows\system32\config\security_previous
2014-07-20 17:02 - 2006-11-02 08:33 - 00262144 _____ () C:\Windows\system32\config\sam_previous
2014-07-20 16:21 - 2014-07-20 16:21 - 00000498 _____ () C:\Users\missy\Desktop\Emsisoft Emergency Kit.lnk
2014-07-20 16:20 - 2014-07-20 02:18 - 00000000 ____D () C:\EEK
2014-07-20 15:33 - 2014-05-25 02:06 - 00000000 ____D () C:\AdwCleaner
2014-07-20 03:35 - 2006-11-02 08:33 - 57671680 _____ () C:\Windows\system32\config\components_previous
2014-07-20 03:35 - 2006-11-02 08:33 - 00262144 _____ () C:\Windows\system32\config\default_previous
2014-07-20 03:32 - 2014-07-20 03:32 - 00000000 ____D () C:\ProgramData\RogueKiller
2014-07-19 21:05 - 2014-07-19 21:05 - 00000000 ____D () C:\ProgramData\HitmanPro
2014-06-29 21:33 - 2014-06-29 21:33 - 00000000 ____D () C:\Users\missy\Documents\SanDiskSecureAccess
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\MODIFY2
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\Globalscape
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\club_application
2014-06-29 21:32 - 2014-06-29 21:32 - 00000000 ____D () C:\Users\missy\Documents\breast cancer
2014-06-29 21:31 - 2014-06-29 21:31 - 00000000 ____D () C:\Users\missy\Documents\All-Pro Software

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-07-25 09:32

==================== End Of Log ============================

 



#6 aharonov

aharonov

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Posted 25 July 2014 - 02:32 PM

Very good, it worked as intended and no more active malware shows up.

That's it! Your logs look clean to me at the moment.
We're gonna clean up everything now, close security holes on your computer and in the end I'll provide you with a list of security tips so you hopefully will not need our help anymore in the future.


My help is free for everybody.
If you want to support me fighting against malware or buy me a beer for the assistance you received, then you can consider a donation: btn_donate_SM.gif.
Thank you!



Clean Up

Now we remove all the tools we used (including their logs and quarantine folders), restore your settings and delete old and infected system restorepoints:
  • You can uninstall programs that you had to install (e.g. MBAM or ESET Onlinescanner) in the control panel if you so wish.
  • Download DelFix (by Xplode) and save it to your Desktop.
    • Close all running programs and start delfix.exe.
    • Make sure that all available options are checked.
    • Click on Run
    • DelFix should remove all our tools and delete itself afterwards. I don't need the log file.
  • If there is still something left you can delete it manually.


Closing security holes

Many infections happen via drive-by downloads that run unnoticed in the background while the user visits an infected website. To achieve this malware exploits security holes in installed software (e.g. browser or its plugins). Older versions of such software often have lots of known exploitable holes. Therefor it's very important to always keep your software up-to-date.
The following software is outdated. Make sure you remove all old versions and install the current one instead if you need the program:

Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader 9
Java SE Runtime Environment 6




Tips

I recommend to read and follow the "16 simple and easy ways to keep your computer safe and secure on the Internet" (Link) by Lawrence Abrams.

#7 gussie1966

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Posted 27 July 2014 - 06:58 PM

 

Thanks for your help.  All is good.



#8 aharonov

aharonov

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Posted 28 July 2014 - 01:42 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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