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6 replies to this topic

#1 Shortchop

Shortchop

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Posted 21 July 2014 - 06:45 PM

      Hi my name is Shortchop,

Im having trouble with my 64-bit windows 7 internet explorer 11. I was having an issue with updating internet explorer 7 to 11, I downloaded malware bites and for some reason it helped. But now I have ads running in the background, and slowing my browser down. I'm not very good with computers but seem to find my way around. please help if you can

thank you

Shortchop

 



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#2 aharonov

aharonov

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Posted 22 July 2014 - 02:13 AM

Hi there,

please run a FRST scan:


Please download Farbar Recovery Scan Tool and save it to your Desktop.
  • Start FRST with administator privileges.
  • Make sure the option Addition.txt is checked and press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
  • Please copy and paste these logs in your next reply.


#3 Shortchop

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Posted 24 July 2014 - 08:52 AM

alright I ran the scan.... thanks again for your help.... I didn't know what to doAttached File  FRST.txt   39.87KB   0 downloadsAttached File  Addition.txt   37.9KB   0 downloads



#4 Shortchop

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Posted 24 July 2014 - 08:54 AM

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-07-2014
Ran by ANNA2011 (administrator) on X16-93645 on 24-07-2014 06:48:18
Running from C:\Users\ANNA2011\Desktop\computer clean
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 5510 series\Bin\ScanToPCActivationApp.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 5510 series\Bin\HPNetworkCommunicator.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 5510 series\Bin\HPNetworkCommunicatorCom.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
() C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [NvBackend] => C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe [2234144 2014-02-05] (NVIDIA Corporation)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [4086432 2014-07-04] (AVAST Software)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2014-05-08] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [256896 2014-07-11] (Oracle Corporation)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-19\...\RunOnce: [mctadmin] => C:\Windows\System32\mctadmin.exe [97280 2009-07-13] (Microsoft Corporation)
HKU\S-1-5-20\...\RunOnce: [mctadmin] => C:\Windows\System32\mctadmin.exe [97280 2009-07-13] (Microsoft Corporation)
HKU\S-1-5-21-619469745-1648956660-2430083167-1000\...\Run: [DAEMON Tools Lite] => C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe [3675352 2013-10-28] (Disc Soft Ltd)
HKU\S-1-5-21-619469745-1648956660-2430083167-1000\...\Run: [HP Photosmart 5510 series (NET)] => C:\Program Files\HP\HP Photosmart 5510 series\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.)
HKU\S-1-5-21-619469745-1648956660-2430083167-1000\...\Run: [BitTorrent] => C:\Users\ANNA2011\AppData\Roaming\BitTorrent\BitTorrent.exe [1274456 2014-07-10] (BitTorrent Inc.)
HKU\S-1-5-21-619469745-1648956660-2430083167-1000\...\Policies\system: [LogonHoursAction] 2
HKU\S-1-5-21-619469745-1648956660-2430083167-1000\...\Policies\system: [DontDisplayLogonHoursWarnings] 1
HKU\S-1-5-21-619469745-1648956660-2430083167-1000\...\Policies\Explorer: [NoDesktopCleanupWizard] 1
HKU\S-1-5-21-619469745-1648956660-2430083167-1000\...\MountPoints2: D - D:\setup.exe
HKU\S-1-5-21-619469745-1648956660-2430083167-1000\...\MountPoints2: {f121ea54-5dc5-11e3-866a-6c626d8a1574} - E:\autorun.exe
Startup: C:\Users\ANNA2011\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Photosmart 5510 series (Network).lnk
ShortcutTarget: Monitor Ink Alerts - HP Photosmart 5510 series (Network).lnk -> C:\Program Files\HP\HP Photosmart 5510 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)
ShellIconOverlayIdentifiers: 00avast -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll (AVAST Software)
BootExecute: autocheck autochk * bootdelete
GroupPolicyUsers\S-1-5-21-619469745-1648956660-2430083167-1009\User: Group Policy restriction detected <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = https://www.yahoo.com?fr=hp-avast&type=avastbcl
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x428FFF418B9BCF01
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.yahoo.com?fr=hp-avast&type=avastbcl
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = https://www.yahoo.com?fr=hp-avast&type=avastbcl
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Search Page = https://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Search Bar = https://www.yahoo.com?fr=hp-avast&type=avastbcl
SearchScopes: HKLM - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 - DefaultScope {9CB96984-43C3-4D44-90EF-01466EFCF7BB} URL = https://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
SearchScopes: HKLM-x32 - Backup.Old.DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
SearchScopes: HKLM-x32 - {632F07F3-19A1-4d16-A23F-E6CE9486BAB5} URL = http://www.bing.com/search?q={searchTerms}&FORM=AVASDF&PC=AV01
SearchScopes: HKLM-x32 - {9CB96984-43C3-4D44-90EF-01466EFCF7BB} URL = https://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
SearchScopes: HKCU - DefaultScope {9CB96984-43C3-4D44-90EF-01466EFCF7BB} URL = https://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
SearchScopes: HKCU - {9CB96984-43C3-4D44-90EF-01466EFCF7BB} URL = https://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
SearchScopes: HKCU - {E788A06A-FD1D-42E5-8F22-0F5ED7F3CCD9} URL = https://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=282369&p={searchTerms}
BHO: Privacy Safeguard BHO -> {1036AD63-AEAC-460B-9060-C96005D4DC86} -> C:\Program Files\PrivacySafeGuard\PrivacySafeGuard-x64.dll (PrivacySafeguard)
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
BHO: No Name -> {9030D464-4C02-4ABF-8ECC-5164760863C6} ->  No File
BHO: No Name -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} ->  No File
BHO-x32: RealPlayer Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
BHO-x32: No Name -> {9030D464-4C02-4ABF-8ECC-5164760863C6} ->  No File
BHO-x32: No Name -> {9FDDE16B-836F-4806-AB1F-1455CBEFF289} ->  No File
BHO-x32: No Name -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} ->  No File
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} -  No File
Toolbar: HKLM - No Name - {9F6F4A26-C080-4C72-ADCF-6B15E913641A} -  No File
Toolbar: HKLM-x32 - avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
Toolbar: HKCU - No Name - {9F6F4A26-C080-4C72-ADCF-6B15E913641A} -  No File
DPF: HKLM-x32 {C3F79A2B-B9B4-4A66-B012-3EE46475B072} http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
Handler: gopher - {79eac9e4-baf9-11ce-8c82-00aa004ba90b} -  No File
Handler-x32: gopher - {79eac9e4-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\syswow64\urlmon.dll (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.15.1

FireFox:
========
FF ProfilePath: C:\Users\ANNA2011\AppData\Roaming\Mozilla\Firefox\Profiles\upz4zk92.default
FF DefaultSearchEngine: Yahoo! (Avast)
FF SearchEngineOrder.1: Yahoo! (Avast)
FF SelectedSearchEngine: Yahoo! (Avast)
FF Homepage: https://www.yahoo.com?fr=hp-avast&type=avastbcl
FF Keyword.URL: https://search.yahoo.com/yhs/search
FF NetworkProxy: "type", 0
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer - C:\Windows\system32\Adobe\Director\np32dsw_1168638.dll No File
FF Plugin-x32: @java.com/DTPlugin,version=10.65.2 - C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.65.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @nvidia.com/3DVision - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll (NVIDIA Corporation)
FF Plugin-x32: @nvidia.com/3DVisionStreaming - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll (NVIDIA Corporation)
FF Plugin-x32: @real.com/nppl3260;version=16.0.3.51 - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlchromebrowserrecordext;version=1.3.3 - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlhtml5videoshim;version=1.3.3 - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlpepperflashvideoshim;version=1.3.3 - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprpplugin;version=16.0.3.51 - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll (RealPlayer)
FF Plugin-x32: @realnetworks.com/npdlplugin;version=1 - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll (RealDownloader)
FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.0.0 - C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll No File
FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF SearchPlugin: C:\Users\ANNA2011\AppData\Roaming\Mozilla\Firefox\Profiles\upz4zk92.default\searchplugins\askcom-1.xml
FF SearchPlugin: C:\Users\ANNA2011\AppData\Roaming\Mozilla\Firefox\Profiles\upz4zk92.default\searchplugins\yahoo-avast.xml
FF SearchPlugin: C:\Users\ANNA2011\AppData\Roaming\Mozilla\Firefox\Profiles\upz4zk92.default\searchplugins\yahoo_ff.xml
FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\searchplugins\avg_igeared.xml
FF Extension: Kaspersky URL Advisor - C:\Program Files (x86)\Mozilla Firefox\extensions\linkfilter@kaspersky.ru_bak2 [2012-02-03]
FF Extension: Buzz Social Points - C:\Program Files (x86)\Mozilla Firefox\extensions\buzzsocial_lidns@buzzsocialpoints.com.xpi [2012-12-03]
FF HKLM-x32\...\Firefox\Extensions: [{203FB6B2-2E1E-4474-863B-4C483ECCE78E}] - C:\ProgramData\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_1.2.0.7\coFFNST
FF HKLM-x32\...\Firefox\Extensions: [{ABDE892B-13A8-4d1b-88E6-365A6E755758}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF HKLM-x32\...\Firefox\Extensions: [{DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: avast! Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2014-06-20]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-07-04] (AVAST Software)
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [69632 2005-11-14] (Macrovision Corporation) [File not signed]
R2 LightScribeService; C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-03-19] (Hewlett-Packard Company) [File not signed]
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-05-12] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [860472 2014-05-12] (Malwarebytes Corporation)
R2 NvNetworkService; C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe [1593632 2014-02-05] (NVIDIA Corporation)
R2 NvStreamSvc; C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [16941856 2014-02-05] (NVIDIA Corporation)
R2 RealNetworks Downloader Resolver Service; C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [39056 2013-08-14] ()

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 A2DDA; C:\PROGRAM FILES (X86)EEK\RUN\a2ddax64.sys [26176 2014-06-21] (Emsisoft GmbH)
R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29208 2014-07-04] ()
R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [79184 2014-07-04] (AVAST Software)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93568 2014-07-04] (AVAST Software)
R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2014-07-04] ()
R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1041168 2014-07-04] (AVAST Software)
R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [427360 2014-07-04] (AVAST Software)
R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [92008 2014-07-04] (AVAST Software)
R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [224896 2014-07-04] ()
S3 cleanhlp; C:\Program Files (x86)eek\Run\cleanhlp64.sys [57024 2014-06-21] (Emsisoft GmbH)
R1 dtsoftbus01; C:\Windows\System32\DRIVERS\dtsoftbus01.sys [283064 2014-06-17] (Disc Soft Ltd)
R2 HOSTNT; C:\Windows\System32\Drivers\HOSTNT.sys [13864 2013-11-03] (SafeNet, Inc.)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-05-12] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-05-12] (Malwarebytes Corporation)
R1 Serial; C:\Windows\System32\DRIVERS\serial.sys [94208 2009-07-13] (Brother Industries Ltd.)
U5 VWiFiFlt; C:\Windows\System32\Drivers\VWiFiFlt.sys [59904 2009-07-13] (Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-07-24 06:48 - 2014-07-24 06:48 - 00000000 ____D () C:\FRST
2014-07-24 06:46 - 2014-07-24 06:48 - 00000000 ____D () C:\Users\ANNA2011\Desktop\computer clean
2014-07-24 06:26 - 2014-07-24 06:26 - 00001926 _____ () C:\Users\Public\Desktop\avast! Free Antivirus.lnk
2014-07-21 21:41 - 2014-07-21 21:41 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
2014-07-21 21:41 - 2014-07-21 21:40 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe
2014-07-21 21:41 - 2014-07-21 21:40 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe
2014-07-21 21:41 - 2014-07-21 21:40 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe
2014-07-21 21:41 - 2014-07-21 21:40 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll
2014-07-11 07:23 - 2014-07-11 12:23 - 00001135 _____ () C:\Users\Public\Desktop\Mozilla Firefox.lnk
2014-07-11 07:23 - 2014-07-11 12:23 - 00001135 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
2014-07-11 07:23 - 2014-07-11 07:23 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-07-10 09:15 - 2014-07-23 21:57 - 00000000 ____D () C:\Users\ANNA2011\AppData\Roaming\Search Protection
2014-07-09 18:26 - 2014-06-20 13:14 - 00266424 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-07-09 18:26 - 2014-06-20 12:39 - 00240824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-07-09 18:26 - 2014-06-18 18:06 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-07-09 18:26 - 2014-06-18 18:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-07-09 18:26 - 2014-06-18 17:41 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-07-09 18:26 - 2014-06-18 17:31 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-07-09 18:26 - 2014-06-18 17:24 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-07-09 18:26 - 2014-06-18 17:16 - 17276416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-07-09 18:26 - 2014-06-18 17:09 - 00452608 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-07-09 18:26 - 2014-06-18 16:59 - 00038400 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-07-09 18:26 - 2014-06-18 16:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-07-09 18:26 - 2014-06-18 16:37 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-07-09 18:26 - 2014-06-18 16:36 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-07-09 18:26 - 2014-06-18 16:32 - 02179072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-07-09 18:26 - 2014-06-18 16:28 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-07-09 18:26 - 2014-06-18 16:28 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-07-09 18:26 - 2014-06-18 16:25 - 00442368 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-07-09 18:26 - 2014-06-18 16:22 - 00592896 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-07-09 18:26 - 2014-06-18 16:12 - 00367616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-07-09 18:26 - 2014-06-18 16:06 - 00032256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-07-09 18:26 - 2014-06-18 15:59 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-07-09 18:26 - 2014-06-18 15:58 - 00239616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-07-09 18:26 - 2014-06-18 15:49 - 00526336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-07-09 18:26 - 2014-06-18 15:45 - 01964544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-07-09 18:26 - 2014-06-18 15:34 - 01393664 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-07-09 18:26 - 2014-06-18 15:09 - 01139200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-07-09 18:25 - 2014-06-18 18:39 - 23464448 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-07-09 18:25 - 2014-06-18 17:48 - 02768384 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-07-09 18:25 - 2014-06-18 17:42 - 00548352 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-07-09 18:25 - 2014-06-18 17:42 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-07-09 18:25 - 2014-06-18 17:41 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-07-09 18:25 - 2014-06-18 17:32 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-07-09 18:25 - 2014-06-18 17:26 - 00598016 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-07-09 18:25 - 2014-06-18 17:24 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-07-09 18:25 - 2014-06-18 17:23 - 00752640 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-07-09 18:25 - 2014-06-18 17:14 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-07-09 18:25 - 2014-06-18 16:53 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-07-09 18:25 - 2014-06-18 16:51 - 05721088 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-07-09 18:25 - 2014-06-18 16:50 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-07-09 18:25 - 2014-06-18 16:48 - 00292864 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-07-09 18:25 - 2014-06-18 16:39 - 00608768 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-07-09 18:25 - 2014-06-18 16:38 - 00455168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-07-09 18:25 - 2014-06-18 16:35 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-07-09 18:25 - 2014-06-18 16:33 - 00631808 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-07-09 18:25 - 2014-06-18 16:27 - 02040832 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-07-09 18:25 - 2014-06-18 16:27 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-07-09 18:25 - 2014-06-18 16:23 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-07-09 18:25 - 2014-06-18 16:01 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-07-09 18:25 - 2014-06-18 15:58 - 02266112 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-07-09 18:25 - 2014-06-18 15:52 - 04254720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-07-09 18:25 - 2014-06-18 15:51 - 13527040 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-07-09 18:25 - 2014-06-18 15:46 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-07-09 18:25 - 2014-06-18 15:35 - 11742208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-07-09 18:25 - 2014-06-18 15:15 - 00846336 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-07-09 18:25 - 2014-06-18 15:13 - 01791488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-07-09 18:25 - 2014-06-18 15:07 - 00704512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-07-09 18:14 - 2014-06-29 19:09 - 00519168 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-07-09 18:14 - 2014-06-29 19:04 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-07-09 18:13 - 2014-06-17 19:18 - 00692736 _____ (Microsoft Corporation) C:\Windows\system32\osk.exe
2014-07-09 18:13 - 2014-06-17 18:51 - 00646144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\osk.exe
2014-07-09 18:13 - 2014-06-17 18:10 - 03157504 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-07-09 18:13 - 2014-06-06 03:10 - 00624128 _____ (Microsoft Corporation) C:\Windows\system32\qedit.dll
2014-07-09 18:13 - 2014-06-06 02:44 - 00509440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll
2014-07-09 18:13 - 2014-05-30 01:08 - 00340992 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2014-07-09 18:13 - 2014-05-30 00:52 - 00247808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2014-07-09 18:13 - 2014-05-29 23:45 - 00497152 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\afd.sys
2014-07-09 18:12 - 2014-05-30 01:08 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-07-09 18:12 - 2014-05-30 01:08 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2014-07-09 18:12 - 2014-05-30 01:08 - 00307200 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2014-07-09 18:12 - 2014-05-30 01:08 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2014-07-09 18:12 - 2014-05-30 01:08 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-07-09 18:12 - 2014-05-30 01:08 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-07-09 18:12 - 2014-05-30 00:52 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2014-07-09 18:12 - 2014-05-30 00:52 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2014-07-09 18:12 - 2014-05-30 00:52 - 00220160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2014-07-09 18:12 - 2014-05-30 00:52 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2014-07-09 18:12 - 2014-05-30 00:52 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-07-09 18:12 - 2014-05-30 00:52 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-07-09 18:08 - 2014-06-05 07:45 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2014-07-09 18:08 - 2014-06-05 07:26 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2014-07-09 18:08 - 2014-06-05 07:25 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2014-07-08 00:09 - 2014-07-08 00:09 - 00000000 ____D () C:\ProgramData\Age of Empires 3
2014-07-07 23:59 - 2014-07-07 23:59 - 00000000 ____D () C:\Program Files (x86)\Microsoft Games
2014-07-07 16:28 - 2014-07-07 16:28 - 00003168 _____ () C:\Windows\System32\Tasks\{5B52B1DC-009A-4279-9DAA-8BECB9FFCF2D}
2014-07-07 15:54 - 2014-07-07 15:54 - 00003050 _____ () C:\Windows\System32\Tasks\{9631FF0A-A386-43D6-81B1-A55996477F95}
2014-07-07 15:09 - 2014-07-07 15:10 - 00000000 ____D () C:\ProgramData\Package Cache
2014-07-07 14:52 - 2014-07-07 16:25 - 00000000 ____D () C:\Program Files (x86)\R.G. Mechanics
2014-07-04 12:45 - 2014-07-04 12:45 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr
2014-07-03 07:38 - 2014-07-03 07:38 - 00000000 ____D () C:\Users\ANNA2011\Desktop\Practitioner's Interview attached files Jul 2, 2014 617 PM
2014-07-03 07:36 - 2014-07-03 07:36 - 00000000 ____D () C:\Users\ANNA2011\AppData\Local\Adobe
2014-07-03 07:34 - 2014-07-03 07:34 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-07-03 07:34 - 2014-07-03 07:34 - 00002019 _____ () C:\Users\Public\Desktop\Adobe Reader XI.lnk
2014-07-03 07:33 - 2014-07-03 07:33 - 00000000 ____D () C:\Program Files (x86)\Adobe
2014-07-02 18:28 - 2014-07-02 18:28 - 00000000 ____D () C:\Users\ANNA2011\AppData\Local\{AB54FAEF-4C19-4FAA-9728-1E9ABF0D0813}
2014-06-28 18:59 - 2014-07-02 18:28 - 00000000 ____D () C:\TEMP
2014-06-26 10:42 - 2014-06-26 10:42 - 00000000 ____D () C:\Windows\SysWOW64\x64
2014-06-26 10:42 - 2009-09-23 19:30 - 01002008 _____ (Intel Corporation) C:\Windows\SysWOW64\igxpun.exe
2014-06-24 22:12 - 2014-07-22 23:34 - 00000000 ____D () C:\Users\ANNA2011\Documents\School Papers
2014-06-24 20:18 - 2014-06-24 20:18 - 00000000 ___HD () C:\Windows\AxInstSV

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-07-24 06:48 - 2014-07-24 06:48 - 00000000 ____D () C:\FRST
2014-07-24 06:48 - 2014-07-24 06:46 - 00000000 ____D () C:\Users\ANNA2011\Desktop\computer clean
2014-07-24 06:42 - 2009-07-13 21:45 - 00021888 _____ () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-07-24 06:42 - 2009-07-13 21:45 - 00021888 _____ () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-07-24 06:40 - 2014-06-17 11:09 - 01521067 _____ () C:\Windows\WindowsUpdate.log
2014-07-24 06:37 - 2012-01-19 17:32 - 00000000 ____D () C:\Users\ANNA2011\AppData\Local\CrashDumps
2014-07-24 06:37 - 2011-05-31 20:17 - 00000902 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-07-24 06:36 - 2013-12-07 15:46 - 00000000 ____D () C:\Users\ANNA2011\AppData\Roaming\BitTorrent
2014-07-24 06:34 - 2011-05-31 20:17 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-07-24 06:33 - 2014-06-17 11:09 - 00000000 ____D () C:\ProgramData\NVIDIA
2014-07-24 06:33 - 2010-11-20 20:47 - 00506882 _____ () C:\Windows\PFRO.log
2014-07-24 06:33 - 2009-07-13 22:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-07-24 06:33 - 2009-07-13 21:51 - 00388509 _____ () C:\Windows\setupact.log
2014-07-24 06:26 - 2014-07-24 06:26 - 00001926 _____ () C:\Users\Public\Desktop\avast! Free Antivirus.lnk
2014-07-24 06:26 - 2014-06-20 17:26 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avast
2014-07-24 06:25 - 2014-06-20 17:26 - 00003924 _____ () C:\Windows\System32\Tasks\avast! Emergency Update
2014-07-24 06:20 - 2012-07-16 18:25 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-07-24 06:20 - 2011-05-15 18:47 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2014-07-23 22:20 - 2014-06-13 08:48 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-07-23 22:10 - 2014-06-20 17:02 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-07-23 22:06 - 2012-07-16 18:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2014-07-23 21:57 - 2014-07-10 09:15 - 00000000 ____D () C:\Users\ANNA2011\AppData\Roaming\Search Protection
2014-07-23 16:38 - 2013-12-08 22:13 - 00000000 ____D () C:\Users\ANNA2011\Desktop\New folder
2014-07-22 23:34 - 2014-06-24 22:12 - 00000000 ____D () C:\Users\ANNA2011\Documents\School Papers
2014-07-22 09:18 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\system32\NDF
2014-07-21 21:41 - 2014-07-21 21:41 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
2014-07-21 21:40 - 2014-07-21 21:41 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe
2014-07-21 21:40 - 2014-07-21 21:41 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe
2014-07-21 21:40 - 2014-07-21 21:41 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe
2014-07-21 21:40 - 2014-07-21 21:41 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll
2014-07-21 21:40 - 2011-05-23 15:41 - 00000000 ____D () C:\Program Files (x86)\Java
2014-07-11 12:23 - 2014-07-11 07:23 - 00001135 _____ () C:\Users\Public\Desktop\Mozilla Firefox.lnk
2014-07-11 12:23 - 2014-07-11 07:23 - 00001135 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
2014-07-11 07:23 - 2014-07-11 07:23 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-07-11 07:23 - 2011-05-15 14:19 - 00000000 ____D () C:\Users\ANNA2011\AppData\Local\Mozilla
2014-07-11 07:23 - 2011-05-15 14:19 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-07-10 21:37 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\rescache
2014-07-10 09:12 - 2013-12-07 15:48 - 00000836 _____ () C:\Users\ANNA2011\Desktop\BitTorrent.lnk
2014-07-10 09:12 - 2013-12-07 15:48 - 00000816 _____ () C:\Users\ANNA2011\AppData\Roaming\Microsoft\Windows\Start Menu\BitTorrent.lnk
2014-07-10 01:04 - 2011-05-17 19:57 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-07-09 20:51 - 2009-07-13 21:45 - 00343624 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-07-09 20:50 - 2010-11-21 00:17 - 00000000 ____D () C:\Program Files\Windows Journal
2014-07-09 20:49 - 2014-05-06 00:18 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-07-09 20:49 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\SysWOW64\Dism
2014-07-09 20:49 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\system32\Dism
2014-07-09 20:47 - 2013-10-16 03:07 - 00000000 ____D () C:\Windows\system32\MRT
2014-07-09 20:44 - 2014-06-17 14:33 - 96441528 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-07-08 11:20 - 2014-06-13 08:48 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-07-08 11:20 - 2014-03-18 15:40 - 00699056 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-07-08 11:20 - 2014-03-18 15:40 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-07-08 00:09 - 2014-07-08 00:09 - 00000000 ____D () C:\ProgramData\Age of Empires 3
2014-07-08 00:09 - 2013-12-11 05:10 - 00000000 ____D () C:\Users\ANNA2011\Documents\My Games
2014-07-08 00:08 - 2013-12-22 16:16 - 00000000 ___HD () C:\Program Files (x86)\InstallShield Installation Information
2014-07-08 00:08 - 2013-01-03 07:37 - 00058983 _____ () C:\Windows\DirectX.log
2014-07-08 00:08 - 2009-07-13 22:32 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games
2014-07-07 23:59 - 2014-07-07 23:59 - 00000000 ____D () C:\Program Files (x86)\Microsoft Games
2014-07-07 16:28 - 2014-07-07 16:28 - 00003168 _____ () C:\Windows\System32\Tasks\{5B52B1DC-009A-4279-9DAA-8BECB9FFCF2D}
2014-07-07 16:25 - 2014-07-07 14:52 - 00000000 ____D () C:\Program Files (x86)\R.G. Mechanics
2014-07-07 15:54 - 2014-07-07 15:54 - 00003050 _____ () C:\Windows\System32\Tasks\{9631FF0A-A386-43D6-81B1-A55996477F95}
2014-07-07 15:10 - 2014-07-07 15:09 - 00000000 ____D () C:\ProgramData\Package Cache
2014-07-04 12:45 - 2014-07-04 12:45 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr
2014-07-04 12:45 - 2014-06-20 17:25 - 01041168 _____ (AVAST Software) C:\Windows\system32\Drivers\aswsnx.sys
2014-07-04 12:45 - 2014-06-20 17:25 - 00427360 _____ (AVAST Software) C:\Windows\system32\Drivers\aswsp.sys
2014-07-04 12:45 - 2014-06-20 17:25 - 00224896 _____ () C:\Windows\system32\Drivers\aswVmm.sys
2014-07-04 12:45 - 2014-06-20 17:25 - 00093568 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRdr2.sys
2014-07-04 12:45 - 2014-06-20 17:25 - 00092008 _____ (AVAST Software) C:\Windows\system32\Drivers\aswstm.sys
2014-07-04 12:45 - 2014-06-20 17:25 - 00079184 _____ (AVAST Software) C:\Windows\system32\Drivers\aswMonFlt.sys
2014-07-04 12:45 - 2014-06-20 17:25 - 00065776 _____ () C:\Windows\system32\Drivers\aswRvrt.sys
2014-07-04 12:45 - 2014-06-20 17:25 - 00029208 _____ () C:\Windows\system32\Drivers\aswHwid.sys
2014-07-04 12:45 - 2013-10-16 15:47 - 00307344 _____ (AVAST Software) C:\Windows\system32\aswBoot.exe
2014-07-03 07:38 - 2014-07-03 07:38 - 00000000 ____D () C:\Users\ANNA2011\Desktop\Practitioner's Interview attached files Jul 2, 2014 617 PM
2014-07-03 07:36 - 2014-07-03 07:36 - 00000000 ____D () C:\Users\ANNA2011\AppData\Local\Adobe
2014-07-03 07:34 - 2014-07-03 07:34 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-07-03 07:34 - 2014-07-03 07:34 - 00002019 _____ () C:\Users\Public\Desktop\Adobe Reader XI.lnk
2014-07-03 07:33 - 2014-07-03 07:33 - 00000000 ____D () C:\Program Files (x86)\Adobe
2014-07-03 07:33 - 2011-05-22 15:41 - 00000000 ____D () C:\ProgramData\Adobe
2014-07-02 18:28 - 2014-07-02 18:28 - 00000000 ____D () C:\Users\ANNA2011\AppData\Local\{AB54FAEF-4C19-4FAA-9728-1E9ABF0D0813}
2014-07-02 18:28 - 2014-06-28 18:59 - 00000000 ____D () C:\TEMP
2014-06-29 19:09 - 2014-07-09 18:14 - 00519168 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-06-29 19:04 - 2014-07-09 18:14 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-06-26 10:42 - 2014-06-26 10:42 - 00000000 ____D () C:\Windows\SysWOW64\x64
2014-06-24 20:18 - 2014-06-24 20:18 - 00000000 ___HD () C:\Windows\AxInstSV
2014-06-24 13:37 - 2014-06-20 18:23 - 00003348 _____ () C:\Windows\System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-619469745-1648956660-2430083167-1000
2014-06-24 13:37 - 2014-06-17 12:16 - 00003220 _____ () C:\Windows\System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-619469745-1648956660-2430083167-1000

Some content of TEMP:
====================
C:\Users\ANNA2011\AppData\Local\Temp\install_reader11_en_gtbd_chrd_dn_aaa_aih.exe
C:\Users\ANNA2011\AppData\Local\Temp\Quarantine.exe
C:\Users\ANNA2011\AppData\Local\Temp\utt5294.tmp.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-07-18 20:05

==================== End Of Log ============================



#5 Shortchop

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Posted 24 July 2014 - 08:55 AM

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 24-07-2014
Ran by ANNA2011 at 2014-07-24 06:49:46
Running from C:\Users\ANNA2011\Desktop\computer clean
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

7-Zip 4.65 (HKLM-x32\...\7-Zip) (Version:  - )
7-Zip 9.20 (HKLM-x32\...\7-Zip 9.20) (Version:  - )
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.5.635 - Adobe Systems, Inc.)
Age of Empires III (HKLM-x32\...\InstallShield_{70F8B183-99EB-4304-BA35-080E2DFFD2A3}) (Version: 1.00.0000 - Microsoft Game Studios)
Age of Empires III (x32 Version: 1.00.0000 - Microsoft Game Studios) Hidden
Any Video Converter 5.5.3 (HKLM-x32\...\Any Video Converter_is1) (Version:  - Any-Video-Converter.com)
Apple Application Support (HKLM-x32\...\{63EC2120-1742-4625-AA47-C6A8AEC9C64C}) (Version: 2.2.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{7446FE8D-C1F9-4D42-AAAE-5DBCE58605A6}) (Version: 6.0.0.59 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C6579A65-9CAE-4B31-8B6B-3306E0630A66}) (Version: 2.1.3.127 - Apple Inc.)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.2.32241 - BitTorrent Inc.)
Bridge Commander MW (HKLM-x32\...\InstallShield_{304D46E1-364B-45AB-9170-53E200DB4E85}) (Version: 1.1.0000 - Activision)
Bridge Commander MW (x32 Version: 1.1.0000 - Activision) Hidden
Civilization 5 (HKLM-x32\...\AC7F4E43-1023-443F-9746-58A93E04D717_is1) (Version: 1.0.0.0 - )
Clone2Go Video Converter Free Version 2.8.2 (HKLM-x32\...\Clone2Go Video Converter Free Version_is1) (Version:  - Clone2Go.com)
Counter-Strike: Source Beta (HKLM-x32\...\Steam App 260) (Version:  - )
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.48.1.0347 - Disc Soft Ltd)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5C78021E-3C8E-4EDF-97EA-E9B8D808FD6D}) (Version:  - Microsoft)
Fallout New Vegas  1.4 (HKLM-x32\...\Fallout New Vegas_is1) (Version: 1.4 - Bethesda Softworks)
Garry's Mod (HKLM-x32\...\Steam App 4000) (Version:  - Team Garry)
GeForce Experience NvStream Client Components (Version: 1.6.28 - NVIDIA Corporation) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.216 - SurfRight B.V.)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Photosmart 5510 series Basic Device Software (HKLM\...\{CFF43B48-42A1-4967-9506-7E341BBD075F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 5510 series Help (HKLM-x32\...\{E02964EA-0E1B-4620-A26E-CBAB0341B1BB}) (Version: 140.0.2.2 - Hewlett Packard)
HP Photosmart 5510 series Product Improvement Study (HKLM\...\{CBB98874-7884-4CC1-A78C-CB53C62BC77B}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Update (HKLM-x32\...\{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}) (Version: 5.003.003.001 - Hewlett-Packard)
ImagXpress (x32 Version: 7.0.74.0 - Nero AG) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217065FF}) (Version: 7.0.650 - Oracle)
Java Auto Updater (x32 Version: 2.1.65.20 - Oracle, Inc.) Hidden
JavaFX 2.1.1 (HKLM-x32\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LightScribe System Software (HKLM-x32\...\{3744B641-61DE-417F-BCDC-9CCED4224DF8}) (Version: 1.18.13.1 - LightScribe)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{7DEBE4EB-6B40-3766-BB35-5CBBC385DA37}) (Version:  - )
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{2af972c7-13b0-4978-92a8-fee26a4fb4e9}) (Version: 12.0.21005.1 - Корпорация Майкрософт)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
neroxml (x32 Version: 1.0.0 - Nero AG) Hidden
NVIDIA 3D Vision Controller Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 337.88 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 337.88 - NVIDIA Corporation)
NVIDIA Control Panel 337.88 (Version: 337.88 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 1.8.2.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 1.8.2.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 337.88 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.151.1091 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 11.10.13 (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 11.10.13 (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.20 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_VirtualAudio.Driver) (Version: 1.2.20 - NVIDIA Corporation)
OutfoxTV (HKLM-x32\...\OutfoxTV) (Version:  - OutfoxTV)
Privacy SafeGuard version 1.1 (HKLM\...\{B820C985-D9F1-45B5-A7F5-0C5863CBEA04}_is1) (Version: 1.1 - Privacy SafeGuard)
QuickTime (HKLM-x32\...\{C9E14402-3631-4182-B377-6B0DFB1C0339}) (Version: 7.70.80.34 - Apple Inc.)
RealDownloader (x32 Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Rocksmith 2014 (HKLM-x32\...\Rocksmith 20141.3) (Version: 1.3 - Ubisoft)
RollerCoaster Tycoon 3 Platinum (HKLM-x32\...\RollerCoaster Tycoon 3 Platinum3) (Version: 3 - Friends in War)
Search Protection (HKCU\...\Search Protection) (Version: 9.4.0.2 - Spigot, Inc.) <==== ATTENTION
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SHIELD Streaming (Version: 1.7.321 - NVIDIA Corporation) Hidden
SimCity 4 Deluxe (HKLM-x32\...\{A7A34FC9-DF24-4A36-00AD-D4EFE94CC116}) (Version:  - )
Star Trek Starfleet Command III (HKLM-x32\...\Star Trek Starfleet Command III) (Version:  - )
Star Wars Jedi Knight Jedi Academy (HKLM-x32\...\{1EECBA68-8BE4-4076-94DF-E9ED206B1D21}) (Version:  - )
Star Wars JK II Jedi Outcast (HKLM-x32\...\{8681B1E6-CD96-46EF-9065-CE0D1085ED99}) (Version:  - )
Star Wars® Knights of the Old Republic® II: The Sith Lords™ (HKLM-x32\...\{629F65FB-7F3C-4D66-A1C0-20722744B7B6}) (Version: 1.00.0000 - Obsidian)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4ACD847E-547D-493F-9A86-F73EAE1B5174}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{C0BDC1DE-C35E-422B-8CBD-C1D555468720}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
WhiteCap (HKLM-x32\...\WhiteCap) (Version: 6.1.3 - SoundSpectrum)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Messenger Companion Core (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)

==================== Custom CLSID entries: ==========================

(Only entries are listed that could be exploited by malware. If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

==================== Restore Points  =========================

08-07-2014 11:20:29 Windows Update
10-07-2014 03:42:07 Windows Update
10-07-2014 08:01:00 Windows Update
14-07-2014 02:00:31 Windows Backup
15-07-2014 13:58:17 Windows Update
18-07-2014 16:32:18 Windows Update
21-07-2014 02:00:21 Windows Backup
22-07-2014 21:36:11 Windows Update
24-07-2014 05:04:23 Windows Update
24-07-2014 13:24:18 avast! antivirus system restore point

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 19:34 - 2009-06-10 14:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {0F877DEC-C582-44A8-99FD-93C3A644D723} - System32\Tasks\BuzzSocialPoints_DNS_Checker => C:\Windows\BuzzSocialPointsChecker\BSP_li.exe
Task: {1A993193-E249-46C6-8727-9C56BFB2D991} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2014-07-04] (AVAST Software)
Task: {23BA743E-82AD-4E41-874B-B4A8C7AD9D8F} - \AmiUpdXp No Task File <==== ATTENTION
Task: {479814ED-702B-4DEF-98CC-CBFB92A86812} - System32\Tasks\HPCustParticipation HP Photosmart 5510 series => C:\Program Files\HP\HP Photosmart 5510 series\Bin\HPCustPartic.exe [2012-10-17] (Hewlett-Packard Co.)
Task: {4A61255F-D2D0-4095-A6A4-59C699877C12} - System32\Tasks\FacebookUpdateTaskUserS-1-5-21-619469745-1648956660-2430083167-1000Core => C:\Users\ANNA2011\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-07-11] (Facebook Inc.)
Task: {5DAEC6F0-0098-485F-86D4-D3036FB5AE64} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-07-08] (Adobe Systems Incorporated)
Task: {687252F4-3485-4EEC-A1EB-CFAE11F7D1CF} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-05-31] (Google Inc.)
Task: {8BBB5ADB-6C59-46ED-9148-ED69670EE034} - System32\Tasks\Microsoft\Windows\WindowsBackup\AutomaticBackup => Rundll32.exe /d sdengin2.dll,ExecuteScheduledBackup
Task: {A984C0E5-EE24-41CC-972E-BE0D682F6087} - System32\Tasks\{9631FF0A-A386-43D6-81B1-A55996477F95} => C:\Program Files (x86)\R.G. Mechanics\Age of Mythology Extended Edition\GameLauncher.exe
Task: {B84AD3D6-A609-44E4-9F42-4248CD7B0367} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {B86C2612-6833-4740-9F33-886428942645} - \BackgroundContainer Startup Task No Task File <==== ATTENTION
Task: {B94768BC-E913-43EB-AA37-6D245D1BD30F} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-619469745-1648956660-2430083167-1000 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2013-08-14] (RealNetworks, Inc.)
Task: {BB568894-FA1E-41E5-B4FB-69CF24DD7161} - System32\Tasks\Norton Security Scan for dennis ownby => C:\PROGRA~2\NORTON~2\Engine\311~1.6\Nss.exe
Task: {BC479776-4C47-4055-A19A-0A7AFE04665A} - System32\Tasks\{20636DD2-60D7-4899-B5B4-A877F24ACAD0} => C:\Program Files (x86)\Steam\Steam.exe [2013-10-30] (Valve Corporation)
Task: {CA80F450-0469-4727-89F0-8E244F7F4FBB} - System32\Tasks\FacebookUpdateTaskUserS-1-5-21-619469745-1648956660-2430083167-1000UA => C:\Users\ANNA2011\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-07-11] (Facebook Inc.)
Task: {CE0AE49D-00E5-4C9B-AFF5-57B5FCE982CB} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-05-31] (Google Inc.)
Task: {D1AFADCD-CD86-4635-AF84-B02FDE00847A} - System32\Tasks\Norton Security Scan for ANNA2011 => C:\PROGRA~2\NORTON~2\Engine\311~1.6\Nss.exe
Task: {E942E130-BDD1-411C-B0B4-2DF978046A53} - System32\Tasks\BuzzSocialPoints_li_Checker => C:\Windows\BuzzSocialPointsChecker\BSP_li.exe
Task: {ECD03E6A-CA62-4C69-B88F-19F6188854CC} - \SidebarExecute No Task File <==== ATTENTION
Task: {F18311E6-2567-446D-B259-5FEBB9C2DED4} - System32\Tasks\{7C827A36-FEFB-4494-88E7-FA4210B5BFCC} => E:\Setup\Setup.exe
Task: {F8E4E581-87EF-4449-AEAB-35B6EEBA45F5} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-619469745-1648956660-2430083167-1000 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2013-08-14] (RealNetworks, Inc.)
Task: {FCE8B7F8-77F9-4CB4-BCF0-FD5968E08976} - System32\Tasks\PC Optimizer Pro64 startups => C:\Program Files\PC Optimizer Pro\StartApps.exe <==== ATTENTION
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-619469745-1648956660-2430083167-1000Core.job => C:\Users\ANNA2011\AppData\Local\Facebook\Update\FacebookUpdate.exe
Task: C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-619469745-1648956660-2430083167-1000UA.job => C:\Users\ANNA2011\AppData\Local\Facebook\Update\FacebookUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\Norton Security Scan for ANNA2011.job => C:\PROGRA~2\NORTON~2\Engine\311~1.6\Nss.exe
Task: C:\Windows\Tasks\Norton Security Scan for dennis ownby.job => C:\PROGRA~2\NORTON~2\Engine\311~1.6\Nss.exe
Task: C:\Windows\Tasks\PC Optimizer Pro64 startups.job => C:\Program Files\PC Optimizer Pro\StartApps.exe

==================== Loaded Modules (whitelisted) =============

2013-08-14 16:19 - 2013-08-14 16:19 - 00039056 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
2014-07-04 12:45 - 2014-07-04 12:45 - 00301152 _____ () C:\Program Files\AVAST Software\Avast\aswProperty.dll
2014-07-24 06:22 - 2014-07-24 06:22 - 02794496 _____ () C:\Program Files\AVAST Software\Avast\defs\14072400\algo.dll
2011-06-24 22:56 - 2011-06-24 22:56 - 00087328 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2011-06-24 22:56 - 2011-06-24 22:56 - 01241888 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2014-07-04 12:45 - 2014-07-04 12:45 - 19329904 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\Users\ANNA2011\AppData\Roaming\default.rss:OECustomProperty
AlternateDataStreams: C:\Users\Guest\AppData\Roaming\default.rss:OECustomProperty

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CleanHlp => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CleanHlp.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\CleanHlp => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\CleanHlp.sys => ""="Driver"

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

MSCONFIG\startupreg: (default) =>
MSCONFIG\startupreg: AppleSyncNotifier => C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
MSCONFIG\startupreg: DivXMediaServer => C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe
MSCONFIG\startupreg: Google Update => "C:\Users\ANNA2011\AppData\Local\Google\Update\GoogleUpdate.exe" /c
MSCONFIG\startupreg: HP Software Update => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
MSCONFIG\startupreg: iTunesHelper => "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
MSCONFIG\startupreg: mobilegeni daemon => C:\Program Files (x86)\Mobogenie\DaemonProcess.exe
MSCONFIG\startupreg: QuickTime Task => "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
MSCONFIG\startupreg: Search Protection => C:\ProgramData\Search Protection\SearchProtection.exe
MSCONFIG\startupreg: ShadowPlay => C:\Windows\system32\rundll32.exe C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSystemStart
MSCONFIG\startupreg: TkBellExe => "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (07/24/2014 06:46:23 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure. Step: FamilySafetyServiceFactory initialization. Error code: 80070002

Error: (07/24/2014 06:46:23 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure: Open driver handle. Error code: 1382E14

Error: (07/24/2014 06:45:53 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure. Step: FamilySafetyServiceFactory initialization. Error code: 80070002

Error: (07/24/2014 06:45:53 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure: Open driver handle. Error code: 1382E14

Error: (07/24/2014 06:45:24 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure. Step: FamilySafetyServiceFactory initialization. Error code: 80070002

Error: (07/24/2014 06:45:23 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure: Open driver handle. Error code: 1382E14

Error: (07/24/2014 06:39:27 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure. Step: FamilySafetyServiceFactory initialization. Error code: 80070002

Error: (07/24/2014 06:39:26 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure: Open driver handle. Error code: BF2E14

Error: (07/24/2014 06:38:56 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure. Step: FamilySafetyServiceFactory initialization. Error code: 80070002

Error: (07/24/2014 06:38:55 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure: Open driver handle. Error code: AE2E14

System errors:
=============
Error: (07/24/2014 06:46:23 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Live Family Safety Service service terminated with the following error:
%%-2147024894

Error: (07/24/2014 06:45:53 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Live Family Safety Service service terminated with the following error:
%%-2147024894

Error: (07/24/2014 06:45:24 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Live Family Safety Service service terminated with the following error:
%%-2147024894

Error: (07/24/2014 06:39:27 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Live Family Safety Service service terminated with the following error:
%%-2147024894

Error: (07/24/2014 06:38:56 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Live Family Safety Service service terminated with the following error:
%%-2147024894

Error: (07/24/2014 06:38:55 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {9A027D9F-AE6D-4116-AE94-BAB878D7EE47}

Error: (07/24/2014 06:38:26 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Live Family Safety Service service terminated with the following error:
%%-2147024894

Error: (07/24/2014 06:36:56 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {5DC4F9AD-3A2B-4DF4-AC39-3FF5A19FCF4C}

Error: (07/24/2014 06:23:59 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {5DC4F9AD-3A2B-4DF4-AC39-3FF5A19FCF4C}

Error: (07/23/2014 10:24:52 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Live Family Safety Service service terminated with the following error:
%%-2147024894

Microsoft Office Sessions:
=========================
Error: (07/24/2014 06:46:23 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure. Step: FamilySafetyServiceFactory initialization. Error code: 80070002

Error: (07/24/2014 06:46:23 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure: Open driver handle. Error code: 1382E14

Error: (07/24/2014 06:45:53 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure. Step: FamilySafetyServiceFactory initialization. Error code: 80070002

Error: (07/24/2014 06:45:53 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure: Open driver handle. Error code: 1382E14

Error: (07/24/2014 06:45:24 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure. Step: FamilySafetyServiceFactory initialization. Error code: 80070002

Error: (07/24/2014 06:45:23 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure: Open driver handle. Error code: 1382E14

Error: (07/24/2014 06:39:27 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure. Step: FamilySafetyServiceFactory initialization. Error code: 80070002

Error: (07/24/2014 06:39:26 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure: Open driver handle. Error code: BF2E14

Error: (07/24/2014 06:38:56 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure. Step: FamilySafetyServiceFactory initialization. Error code: 80070002

Error: (07/24/2014 06:38:55 AM) (Source: Family Safety Service) (EventID: 0) (User: )
Description: Startup failure: Open driver handle. Error code: AE2E14

==================== Memory info ===========================

Percentage of memory in use: 63%
Total physical RAM: 2038.24 MB
Available physical RAM: 742.63 MB
Total Pagefile: 4076.48 MB
Available Pagefile: 2572.61 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:297.99 GB) (Free:78.44 GB) NTFS
Drive e: (AOE III DISC 1) (CDROM) (Total:0.59 GB) (Free:0 GB) CDFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 298 GB) (Disk ID: 2DED8212)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=298 GB) - (Type=07 NTFS)

==================== End Of Log ============================



#6 aharonov

aharonov

  • Malware Response Team
  • 2,441 posts
  • OFFLINE
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  • Gender:Male
  • Local time:10:40 PM

Posted 24 July 2014 - 09:22 AM

Step 1

Please download AdwCleaner (by Xplode) and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select "Run As Administrator"
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • After rebooting, a log file (that is saved in C:\AdwCleaner[S#].txt) will open automatically.
    Copy and paste the contents of that logfile in your next reply.


Step 2

Start FRST with administator privileges.
  • Press the Scan button.
  • When finished, FRST will produce a log (FRST.txt) in the same directory the tool was run from.
    Please copy and paste this log in your next reply.


#7 aharonov

aharonov

  • Malware Response Team
  • 2,441 posts
  • OFFLINE
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  • Gender:Male
  • Local time:10:40 PM

Posted 03 September 2014 - 06:30 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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