This is my first official post, so please go easy
Jean whom works in my company, sends an email meant for Company A, but in addition to Company A getting it, Company B gets it as well. This has happened only a few times that I know of. We looked at her sent folder and only Company A was the addressee. How did some other random company get an email that was only addressed to Company A? Neither company has a similar or even close to similar name by the way. No bcc'd or cc'd apply as well.
This example is separate from the first example, but just as puzzling. Jean will send an email to some random client of ours and somehow, Jim, who also works in our office, will get bcc'd on the email. Jean didn't add Jim to the email nor would she ever need to include Jim in on this email. How can this happen? Again, we checked the email chain and Jim shows up nowhere!
Two problems with the same email account. These issues don't happen all the time, but when they do it's just with Jean's email account, as well as Jim is the only one getting the random emails from Jean.
Any insight would be much appreciated.