Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

NVIDIA Graphics Driver has stopped working properly


  • Please log in to reply
14 replies to this topic

#1 JaySaenz29

JaySaenz29

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:55 PM

Posted 21 July 2014 - 12:48 PM

I've had this problem 11 times this past week, it can be when i'm playing League of Legends and it happened once when I was just surfing the web. Any information you need about my computer I'll be happy to share

 

 

Windows 8.1 Pro

 

Processor Intel® Core ™ i7-360QM CPU @ 2.40Ghz 2.40 GHz

 

Installed memory (RAM) 12.0GB (11.9GB usable)

 

System type 64-bit Operating System, x64- based processor

 

OS Name Microsoft Windows 8.1 Pro
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name SAENZ
System Manufacturer Micro-Star International Co., Ltd.
System Model GT70
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. E1762IMS.50K, 9/18/2012
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.3.9600.17196"
User Name Saenz\SAENZ\Jehu
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.9 GB
Available Physical Memory 9.62 GB
Total Virtual Memory 23.9 GB
Available Virtual Memory 20.9 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
 


BC AdBot (Login to Remove)

 


#2 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,540 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:08:55 PM

Posted 21 July 2014 - 01:03 PM

Could be overheating. Use a tool like gpu-z to track your temperature while it happens. If it is over heating, then you should open the case and clean the dust off the card's fans and see if that helps. You can also try opening the case and seeing if the better ventilation helps.

 

Did you update your video card drivers recently? That could be causing it as well.



#3 JaySaenz29

JaySaenz29
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:55 PM

Posted 21 July 2014 - 01:46 PM

I did update my drivers, they are up to date and I'm pretty sure it's not overheating, my laptop came with an extra built in fan that I could turn on to help with the ventilation



#4 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,540 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:08:55 PM

Posted 21 July 2014 - 01:52 PM

OK. Laptop doesnt have removable side panels anyway, so my only suggestion is to revert to older drivers and see if that helps.



#5 JaySaenz29

JaySaenz29
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:55 PM

Posted 21 July 2014 - 01:56 PM

I've done that too, it just lowers my fps in games but still gives me that error and eventually a BSOD that says video tdr failure nvlddmnsys



#6 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,540 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:08:55 PM

Posted 22 July 2014 - 09:45 AM

What is the make and model of your laptop?



#7 JaySaenz29

JaySaenz29
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:55 PM

Posted 22 July 2014 - 09:52 AM

What is the make and model of your laptop?


MSI GT70

#8 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,540 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:08:55 PM

Posted 22 July 2014 - 10:01 AM

Thanks..also what video card model?



#9 JaySaenz29

JaySaenz29
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:55 PM

Posted 22 July 2014 - 10:03 AM

Thanks..also what video card model?


It is a GTX 675M

#10 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,540 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:08:55 PM

Posted 22 July 2014 - 11:07 AM

If you go to this page you will see a two VGA drivers for your model:

http://www.msi.com/support/nb/GT70_0ND.html#down-driver&Win8%2064

Download the non-beta one and save it on your computer. Yes, I know that this driver may be old but it is considered "stable" for your computer. We can bump up the versions after we determine if the older driver resolves the issue.

Then uninstall the current driver using a clean uninstall. Then boot into safe mode and use a tool like Display Driver Uninstaller to thoroughly clean your computer of remnants of the driver:

http://www.wagnardmobile.com/DDU/downloads.html

After it has cleaned out your current driver, reboot back into normal mode and install the driver you downloaded from MSI's site.  See if that helps.



#11 JaySaenz29

JaySaenz29
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:55 PM

Posted 12 August 2014 - 09:24 PM

Hello grinler, I tried everything you posted above, but check this out when I do the Fur test my GPU load jumps to 2166%  then freezes at 6 seconds and gives me Application has been blocked from accessing graphics hardware, given that this happens whenever I try to play games as well I say it overloads my GPU, is it time to get a new GPU even though it is less than two years old and I even repasted everything



#12 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,540 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:08:55 PM

Posted 18 August 2014 - 10:59 AM

That test is supposed to kill your card, so I am less concerned about the load. I am more concerned about the temps when it is under that load. Can you use gpu-z to log the temps while you are running the test?



#13 JaySaenz29

JaySaenz29
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:55 PM

Posted 18 August 2014 - 04:38 PM

Yeah, the highest temp was 69 Celsius and I think my card finally died or
something computer doesn't read the card and it's not being used anymore

#14 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,540 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:08:55 PM

Posted 18 August 2014 - 04:50 PM

Ahh crap. That sucks. That temp is actually fine, so guess the card was the issue.



#15 JaySaenz29

JaySaenz29
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:55 PM

Posted 18 August 2014 - 05:04 PM

I appreciate all your help I'll still keep you posted




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users