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Computer running slow and sometimes never connects with internet


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2 replies to this topic

#1 fixmesoon

fixmesoon

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Posted 21 July 2014 - 12:13 PM

My computer is running very slow and it locks up all the time and I have to turn it off and restart it then it works for one or two searches then it stops again.

I tried all the scans I have, CCleaner, Malwarebytes, Avast, Eusing free registry and I even tried a restore but it would not do one.  Please help!!!



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#2 wpgwpg

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Posted 21 July 2014 - 12:23 PM

 To help with problem determination, please download and run Speccy from here: http://www.bleepingcomputer.com/download/speccy/ .  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.

 

 Then download MiniToolBox and run it with the following boxes checked:

 
List last 10 Event Viewer Errors
 
List Installed Programs
 
List Users, Partitions, and Memory size
 
Copy the resulting log and paste into a reply here.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 fixmesoon

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Posted 21 July 2014 - 01:42 PM

Attached File  OWNER-PC speccy.txt   443.5KB   0 downloadsIt would not give me a link so I saved it and attached it.

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Owner (administrator) on 21-07-2014 at 14:40:17
Running from "C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\M76A65LJ"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/21/2014 01:01:55 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (07/21/2014 01:01:55 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (07/21/2014 01:01:55 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (07/21/2014 01:00:30 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Windows Update). Additional information: 0x80070005.

Error: (07/21/2014 00:49:43 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (07/21/2014 00:49:43 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (07/21/2014 00:49:43 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (07/21/2014 00:47:33 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Windows Update). Additional information: 0xc0000022.

Error: (07/21/2014 00:33:32 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (07/21/2014 00:33:32 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

System errors:
=============
Error: (07/21/2014 00:51:45 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

Error: (07/21/2014 00:37:27 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

Error: (07/20/2014 07:49:51 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:47:25 AM on ‎7/‎20/‎2014 was unexpected.

Error: (07/18/2014 05:08:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (07/18/2014 05:08:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (07/18/2014 10:06:52 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (07/18/2014 10:06:52 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Error: (07/18/2014 10:06:52 AM) (Source: DCOM) (User: )
Description: 1053WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (07/18/2014 10:06:39 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (07/18/2014 10:06:39 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Microsoft Office Sessions:
=========================
Error: (09/23/2013 11:00:07 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 73 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (05/27/2011 07:07:20 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 13, Application Name: Microsoft Office OneNote, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 5035 seconds with 2160 seconds of active time.  This session ended with a crash.

 

=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 6.2.1 - Hewlett-Packard) Hidden
6500_E709_eDocs (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
6500_E709_Help (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
6500_E709a (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 4.0.0.1390 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Adobe SVG Viewer 3.0 (HKLM-x32\...\Adobe SVG Viewer) (Version:  3.0 - )
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
AMD USB Filter Driver (x32 Version: 1.0.11.86 - Advanced Micro Devices, Inc.) Hidden
Any Video Converter 5.5.6 (HKLM-x32\...\Any Video Converter_is1) (Version:  - Any-Video-Converter.com)
Apple Application Support (HKLM-x32\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Catalyst Install Manager (HKLM\...\{88882852-5C7D-A48B-15F3-8D13CABDA7A3}) (Version: 3.0.732.0 - ATI Technologies, Inc.)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2013 - Avast Software)
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 18.1.7.598 - AVG Technologies)
Bing Maps 3D (HKLM\...\{6ACE7F46-FACE-4125-AE86-672F4F2A6A28}) (Version: 4.0.903.16005 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
bpd_scan (x32 Version: 3.00.0000 - Hewlett-Packard) Hidden
BPDSoftware (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden
BPDSoftware_Ini (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Buttons & OSDs control application gen3 (HKLM-x32\...\{BF6B7982-9189-4765-9DD3-039CE6D69C0C}) (Version: 1.0.3.0 - Hewlett-Packard)
Catalina Savings Printer (HKLM-x32\...\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}) (Version: 1.0.0 - Catalina Marketing Corp)
Catalina Savings Printer (HKLM-x32\...\{4956ACE3-F537-4418-BB45-FD52395275A7}) (Version: 1.0.0 - Catalina Marketing Corp)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Core Implementation (x32 Version: 2009.0614.2131.36800 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2009.0614.2131.36800 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2009.0614.2131.36800 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2009.0614.2131.36800 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2009.0614.2131.36800 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2009.0614.2131.36800 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2009.0614.2131.36800 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Czech (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Danish (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Dutch (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help English (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Finnish (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help French (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help German (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Greek (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Italian (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Japanese (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Korean (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Polish (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Russian (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Spanish (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Swedish (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Thai (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
CCC Help Turkish (x32 Version: 2009.0614.2130.36800 - ATI) Hidden
ccc-core-static (x32 Version: 2009.0614.2131.36800 - ATI) Hidden
ccc-utility64 (Version: 2009.0614.2131.36800 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.15 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.7) (Version: 5.0.0.7 - Coupons.com Incorporated)
CouponPrinterPlugin (HKLM-x32\...\{8AC6566B-131F-4987-82DF-932CED9FCA23}) (Version: 2.0.2.0 - Hopster)
CyberLink DVD Suite Deluxe (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.2115 - CyberLink Corp.)
CyberLink DVD Suite Deluxe (x32 Version: 7.0.2115 - CyberLink Corp.) Hidden
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.465.000 - Hewlett-Packard) Hidden
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
DocMgr (x32 Version: 130.0.000.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
DVD Menu Pack for HP TouchSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 3.1.3224 - Hewlett-Packard)
DVD Menu Pack for HP TouchSmart Video (x32 Version: 3.1.3224 - Hewlett-Packard) Hidden
Easy CD-DA Extractor 16 (HKLM-x32\...\Easy CD-DA Extractor 16) (Version: 16.0.4 - Poikosoft)
Eusing Free Registry Cleaner (HKLM-x32\...\Eusing Free Registry Cleaner) (Version:  - Eusing Software)
Fax (x32 Version: 130.0.418.000 - Hewlett-Packard) Hidden
FMAudit Onsite (HKLM-x32\...\FMAudit Onsite2.8.4.40599) (Version: 2.8.4.40599 - FMAudit (ECi))
FromDocToPDF Firefox Toolbar (HKLM-x32\...\FromDocToPDF_65bar Uninstall Firefox) (Version:  - Mindspark Interactive Network)
FromDocToPDF Internet Explorer Toolbar (HKLM-x32\...\FromDocToPDF_65bar Uninstall Internet Explorer) (Version:  - Mindspark Interactive Network)
Garmin USB Drivers (HKLM-x32\...\{3D5D6CFC-3097-425A-8D8F-7EAF5D57641D}) (Version: 2.3.1.0 - Garmin Ltd or its subsidiaries)
Garmin WebUpdater (HKLM-x32\...\{00FE2935-FB56-4410-AB5F-D6E70C1771D2}) (Version: 2.5.6 - Garmin Ltd or its subsidiaries)
Google Chrome (HKCU\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk Plugin (HKLM-x32\...\{C1E3DFE7-4EAD-3E9E-A826-E06055BA5921}) (Version: 5.4.2.18903 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Hardware Diagnostic Tools (HKLM\...\PC-Doctor for Windows) (Version: 6.0.5247.34 - PC-Doctor, Inc.)
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Desktop Keyboard (HKLM-x32\...\HP Keyboard_is1) (Version: 1.0.0.11 - Hewlett-Packard)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 3.1.3317 - Hewlett-Packard)
HP MediaSmart DVD (x32 Version: 3.1.3317 - Hewlett-Packard) Hidden
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{35021DFB-F9CA-402A-89A2-47F91E506465}) (Version: 1.0.2.0 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Officejet 6500 E709 Series (HKLM\...\{2E1B4B42-069F-4F53-9966-9B9B938D7FE5}) (Version: 13.0 - HP)
HP Remote Solution (HKLM-x32\...\HP Remote Solution) (Version: 1.1.11.0 - Hewlett-Packard)
HP Remote Solution (x32 Version: 1.1.11.0 - Hewlett-Packard) Hidden
HP Setup (HKLM-x32\...\{17B4760F-334B-475D-829F-1A3E94A6A4E6}) (Version: 1.2.3560.3170 - Hewlett-Packard)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}) (Version: 10.1.0002 - Hewlett-Packard)
HP TouchSmart (HKLM-x32\...\{424CECC6-CEB1-4A5F-9A42-ADE64F035DEB}) (Version: 3.0.32.0 - Hewlett-Packard)
HP TouchSmart Browser (HKLM-x32\...\{DFD6EBE3-F0DA-4E24-9202-37AF8D20888B}) (Version: 3.0.0008 - Hewlett-Packard)
HP TouchSmart Calendar (HKLM-x32\...\{6295D2D0-11CB-48F6-A2CF-0E2917A17369}) (Version: 3.1.3532.29998 - Hewlett-Packard)
HP TouchSmart Canvas (HKLM-x32\...\{5F12B024-2681-4080-9B24-918D04A8E609}) (Version: 1.1.3611.25561 - Hewlett-Packard)
HP TouchSmart Clock (HKLM-x32\...\{053BC793-EB2F-48B6-AB61-6B76CCCCB041}) (Version: 3.0.3572.25998 - Hewlett-Packard)
HP TouchSmart Music/Photo/Video (HKLM-x32\...\InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}) (Version: 3.1.3422 - Hewlett-Packard)
HP TouchSmart Music/Photo/Video (x32 Version: 3.1.3422 - Hewlett-Packard) Hidden
HP TouchSmart Notes (HKLM-x32\...\{2DBE7159-9081-4DDB-B8DB-31692A41008F}) (Version: 3.1.3544.29053 - Hewlett-Packard)
HP TouchSmart RecipeBox (HKLM-x32\...\{84E226BE-DA00-4417-98D7-96BA49E7060B}) (Version: 1.1.4004.27748 - Hewlett-Packard)
HP TouchSmart RSS (HKLM-x32\...\{8ABB6A99-E2D5-47E4-905A-2FD4657D235E}) (Version: 3.0.0006 - Hewlett-Packard)
HP TouchSmart Tutorials (HKLM-x32\...\{ABB2A845-DD44-4147-95CD-6C18271E5EC2}) (Version: 3.0.5.2 - Hewlett-Packard)
HP TouchSmart Twitter (HKLM-x32\...\{AE8C4181-26D7-4E92-A6EF-81BB2A8E0230}) (Version: 1.0.3541.23899 - Hewlett-Packard)
HP TouchSmart Weather (HKLM-x32\...\{1AFC20E3-35B0-4916-9809-F6C46A92A695}) (Version: 3.0.0.1 - Hewlett-Packard)
HP TouchSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.2219 - Hewlett-Packard)
HP TouchSmart Webcam (x32 Version: 3.1.2219 - Hewlett-Packard) Hidden
HP Update (HKLM-x32\...\{7059BDA7-E1DB-442C-B7A1-6144596720A4}) (Version: 4.000.011.006 - Hewlett-Packard)
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HTC BMP USB Driver (HKLM-x32\...\{31A559C1-9E4D-423B-9DD3-34A6C5398752}) (Version: 1.0.5375 - HTC)
HTC Driver Installer (HKLM-x32\...\{6D6664A9-3342-4948-9B7E-034EFE366F0F}) (Version: 3.0.0.021 - HTC Corporation)
HTC Sync (HKLM-x32\...\{AB77DFDE-9949-4AEF-B180-BE322C3E65D0}) (Version: 3.2.20 - HTC Corporation)
Hulu Desktop (HKCU\...\HuluDesktop) (Version: 0.9.9 - Hulu LLC)
InboxDollars (HKLM-x32\...\InboxDollars) (Version:  - )
iTunes (HKLM\...\{B8BA155B-1E75-405F-9CB4-8A99615D09DC}) (Version: 11.1.5.5 - Apple Inc.)
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217060FF}) (Version: 7.0.600 - Oracle)
Java Auto Updater (x32 Version: 2.1.60.19 - Oracle, Inc.) Hidden
Junk Mail filter update (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
KYOCERA Net Direct Print (HKLM-x32\...\InstallShield_{96151BD6-6DED-40E7-B850-4E1B483188CF}) (Version: 2.4.2426 - KYOCERA Document Solutions Inc.)
KYOCERA Net Direct Print (x32 Version: 2.4.2426 - KYOCERA Document Solutions Inc.) Hidden
Kyocera Product Library (HKLM\...\Kyocera Product Library) (Version: 2.0.0713 - Kyocera Mita Corporation)
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2017 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.2017 - CyberLink Corp.) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.130.10 - McAfee, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Live Search Toolbar (HKLM-x32\...\{DF802C05-4660-418c-970C-B988ADB1D316}) (Version: 3.0.566.0 - Microsoft Live Search Toolbar)
Microsoft Live Search Toolbar (x32 Version: 3.0.566.0 - Microsoft Corporation) Hidden
Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 60 day trial (HKLM\...\OfficeTrial) (Version:  - )
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.1.10111.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Touch Pack for Windows 7 (HKLM-x32\...\{8FF90DB8-6DED-44A3-B182-244FEC09012F}) (Version: 1.0.40517.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Office Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Office Runtime (x32 Version: 8.0.60940.0 - Microsoft Corporation) Hidden
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.0 (HKLM-x32\...\{3898934B-05AE-41CD-96BE-70DA9BFBCE1F}) (Version: 3.0.11010.0 - Microsoft Corporation)
MobileMe Control Panel (HKLM\...\{EF5948BA-589D-4BE7-B993-C45DC1A77E24}) (Version: 3.1.4.0 - Apple Inc.)
Movie Theme Pack for HP TouchSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 3.1.3310 - Hewlett-Packard)
Movie Theme Pack for HP TouchSmart Video (x32 Version: 3.1.3310 - Hewlett-Packard) Hidden
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Network64 (Version: 130.0.579.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
ooVoo (HKLM-x32\...\{FAA7F8FF-3C05-4A61-8F14-D8A6E9ED6623}) (Version: 2.8.0039 - ooVoo LLC.)
ooVoo Toolbar (Remove Toolbar Only) (HKLM-x32\...\oovootb) (Version:  - )
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.3304 - CyberLink Corp.)
Power2Go (x32 Version: 6.0.3304 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.3503 - CyberLink Corp.)
PowerDirector (x32 Version: 7.0.3503 - CyberLink Corp.) Hidden
Print@Home (HKLM-x32\...\{123D4082-3194-4191-9139-067E9157C2B2}) (Version: 2.0.0 - Valassis Interactive Inc.)
Printer JumpStart (HKCU\...\Printer JumpStart) (Version:  - CouponFactory)
ProductContext (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden
QuickBooks (x32 Version: 22.0.4015.2206 - Intuit Inc.) Hidden
QuickBooks Pro 2012 (HKLM-x32\...\{22057D8D-7CC8-46FF-AD8C-9BD24F9014F3}) (Version: 22.0.4015.2206 - Intuit Inc.)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Recovery Manager (x32 Version: 5.5.2216 - CyberLink Corp.) Hidden
Safari (HKLM-x32\...\{FA4C2D53-205F-4245-9717-F3761154824D}) (Version: 5.34.57.2 - Apple Inc.)
Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
Skype Click to Call (HKLM-x32\...\{BB285C9F-C821-4770-8970-56C4AB52C87E}) (Version: 7.2.15747.10003 - Microsoft Corporation)
Skype™ 6.7 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.7.102 - Skype Technologies S.A.)
SmartWebPrinting (x32 Version: 130.0.457.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
SoundMAX (HKLM-x32\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version: 6.10.2.7260 - Analog Devices)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Status (x32 Version: 130.0.469.000 - Hewlett-Packard) Hidden
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.422.000 - Hewlett-Packard) Hidden
vShare.tv plugin 1.3 (HKLM-x32\...\vShare.tv plugin) (Version: 1.3 - vShare.tv, Inc.)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (04/19/2012 2.3.1.0) (HKLM\...\98157A226B40B173301B0F53C8E98C47805D5152) (Version: 04/19/2012 2.3.1.0 - Garmin)
Windows Live Call (x32 Version: 14.0.8064.0206 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8064.206 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 14.0.8081.709 - Microsoft Corporation) Hidden
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (x32 Version: 14.0.8089.0726 - Microsoft Corporation) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 3839.24 MB
Available physical RAM: 2037.04 MB
Total Pagefile: 7676.66 MB
Available Pagefile: 5223.04 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.32 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:686.16 GB) (Free:584.62 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:12.38 GB) (Free:1.73 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator            Guest                    Owner                   

**** End of log ****






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