Hello! I am attempting to remove a virus from my mother's computer. It runs Windows Vista. I have followed the instructions from a tutorial I found here on this site:
I followed the instructions and I put a file on a disc and transferred it to the infected computer in safe mode, merged, removed the disc, and restarted the computer.
STEP 9 in the tutorial states to log on to a website. I attempted to and received the same error message depicted in the beginning of the tutorial stating that WindowsAnti Breach Suite is 'protecting' me from the file.
I went back and shutdown the computer and tried to merge the file again and restarted the computer with the same result. I went back and followed the instructions again word-for-word.
Please someone instruct me how to continue to with the removal process.
Thank you in advance for your time!