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Slow Freezing Browser


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10 replies to this topic

#1 crazyE

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Posted 31 May 2006 - 05:25 PM

i have trouble with my internet it slow it freeze popups :thumbsup: . i did all what is said in the "Preparation Guide for use before posting a HijackThis Log" what i need to fix thanks. :flowers:

Logfile of HijackThis v1.99.1
Scan saved at 6:24:54 PM, on 5/31/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\runservice.exe
D:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\MsPMSPSv.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Microsoft Hardware\Mouse\point32.exe
D:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
D:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8088
F2 - REG:system.ini: UserInit=D:\WINDOWS\System32\Userinit.exe
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll
O2 - BHO: DPCUpdater Object - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - D:\WINDOWS\system32\awtss.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [1A:Stardock TrayMonitor] "D:\Program Files\Common Files\Stardock\TrayServer.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [TkBellExe] D:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RoxioDragToDisc] "D:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [STYLEXP] D:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download Using &BitSpirit - D:\Program Files\BitSpirit\bsurl.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://D:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .tga: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin6.dll
O16 - DPF: TruePass EPF 7,0,100,717 - https://blrscr3.egs-seg.gc.ca/applets/entru...sapplet-epf.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall...ewer/index.html
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: awtss - D:\WINDOWS\system32\awtss.dll
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - D:\WINDOWS\runservice.exe
O23 - Service: MpService - Canon Inc. - D:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: StyleXPService - Unknown owner - D:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

Edited by crazyE, 31 May 2006 - 05:28 PM.


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#2 miekiemoes

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Posted 01 June 2006 - 08:44 AM

Hello,

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.
  • Put a check next to Run VundoFix as a task.
  • You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
  • When VundoFix re-opens, click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will shutdown your computer, click OK.
  • Turn your computer back on.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.

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#3 crazyE

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Posted 01 June 2006 - 01:18 PM

hi thanks a lot for looking into this. i followed your intstructions the program don't re-poen i waited 5 minutes tried 2 times what is wrong?

#4 miekiemoes

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Posted 01 June 2006 - 01:20 PM

Hi, restart your computer and try again.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 crazyE

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Posted 01 June 2006 - 01:51 PM

nope still didn't work. maybe from safe mode?

#6 miekiemoes

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Posted 01 June 2006 - 02:02 PM

Don't click the "Run VundoFix as a task", but just click "Scan for Vundo" instead. :thumbsup:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
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#7 crazyE

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Posted 01 June 2006 - 02:14 PM

thanks here are the logs

undoFix V4.2.76

Checking Java version...

Java version is 1.5.0.6

Scan started at 3:03:38 PM 6/1/2006

Listing files found while scanning....

D:\WINDOWS\system32\awtss.dll
D:\WINDOWS\system32\sstwa.ini
D:\WINDOWS\system32\sstwa.bak1
D:\WINDOWS\system32\sstwa.bak2
D:\WINDOWS\system32\sstwa.ini2
D:\WINDOWS\system32\sstwa.tmp

D:\WINDOWS\system32\sstwa.bak1
D:\WINDOWS\system32\sstwa.bak2
D:\WINDOWS\system32\sstwa.tmp
D:\WINDOWS\system32\sstwa.ini
D:\WINDOWS\system32\sstwa.ini2
D:\WINDOWS\system32\awtss.dll
D:\WINDOWS\system32\sstwa.ini2
D:\WINDOWS\system32\sstwa.bak2
D:\WINDOWS\system32\sstwa.tmp
D:\WINDOWS\system32\sstwa.ini
D:\WINDOWS\system32\sstwa.ini2
D:\WINDOWS\system32\awtss.dll
Attempting to delete D:\WINDOWS\system32\awtss.dll
D:\WINDOWS\system32\awtss.dll Has been deleted!

Attempting to delete D:\WINDOWS\system32\sstwa.ini
D:\WINDOWS\system32\sstwa.ini Has been deleted!

Attempting to delete D:\WINDOWS\system32\sstwa.bak1
D:\WINDOWS\system32\sstwa.bak1 Has been deleted!

Attempting to delete D:\WINDOWS\system32\sstwa.bak2
D:\WINDOWS\system32\sstwa.bak2 Has been deleted!

Attempting to delete D:\WINDOWS\system32\sstwa.ini2
D:\WINDOWS\system32\sstwa.ini2 Has been deleted!

Attempting to delete D:\WINDOWS\system32\sstwa.tmp
D:\WINDOWS\system32\sstwa.tmp Has been deleted!

Performing Repairs to the registry.
Done!
--------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 3:07:59 PM, on 6/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\runservice.exe
D:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\MsPMSPSv.exe
D:\Program Files\Microsoft Hardware\Mouse\point32.exe
D:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
D:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8088
F2 - REG:system.ini: UserInit=D:\WINDOWS\System32\Userinit.exe
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [1A:Stardock TrayMonitor] "D:\Program Files\Common Files\Stardock\TrayServer.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [TkBellExe] D:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RoxioDragToDisc] "D:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [STYLEXP] D:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download Using &BitSpirit - D:\Program Files\BitSpirit\bsurl.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://D:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .tga: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin6.dll
O16 - DPF: TruePass EPF 7,0,100,717 - https://blrscr3.egs-seg.gc.ca/applets/entru...sapplet-epf.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall...ewer/index.html
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - D:\WINDOWS\runservice.exe
O23 - Service: MpService - Canon Inc. - D:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: StyleXPService - Unknown owner - D:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

#8 miekiemoes

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Posted 01 June 2006 - 02:23 PM

Much better. :thumbsup:

Check and fix next entry in hijackthis:

O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall...ewer/index.html

I notice that you do not seem to be running Antivirus software and a Firewall. This is somewhat suicidal in today's digital world.
That's why I want you to install them first!!

AVG, Avira OR Avast are good FREE antivirus.
Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decrease the reliability of it seriously!
Zonealarm, Agnitum Outpost Free OR Kerio are FREE firewalls.

Understanding and using firewalls

Perform a full scan with your antivirus to get rid of the leftovers if still present.
Let me know afterwards how things are running now. :flowers:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#9 crazyE

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Posted 01 June 2006 - 02:35 PM

yeah i don't run an anti-virus now. i use to run but it expired the firewall i have the windows one running but since it don't seem to protect much witch one you will recommend me userfriendly not to complicated?
thanks runs a lot better that a lot.

Edited by crazyE, 01 June 2006 - 02:40 PM.


#10 miekiemoes

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Posted 01 June 2006 - 02:40 PM

The ones above are free, so they won't expire. :thumbsup:
You really need an antivirus though.
In your case I would recommend Avira:
http://www.free-av.com/
It's very easy to configure. Just leave all the default settings and you should be ok.

To keep this clean in the future, I would suggest the following things:

Install Spywareblaster
SpywareBlaster doesn`t scan and clean for so-called spyware, but prevents it from being installed in the first place. It blocks the popular spyware ActiveX controls, and also prevents the installation of any of them via a webpage.

* Avoid illegal sites, because that's where most malware is present.
* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. Because a lot of free software can bundle other software, including spyware.

Let your antispywarescanner(s) scan frequently and don't forget to update before.

And I do suggest you perform an online virusscan once in a while. (Housecall and/or Bitdefender). Because what one virusscanner can't find another one maybe can.
Also make sure that your virusscanner, the one that is installed on your system is always up to date!

Make sure your windows has the latest updates: http://windowsupdate.microsoft.com/

If you are having XP SP2, read here how to configure Security Features for Internet Explorer:
http://www.microsoft.com/technet/security/...xp/iesecxp.mspx

Also visit this Free Online Scanner for PC Health and Safety and Microsoft Security At Home for tips to Protect your Pc, Protect yourself and Protect your Family.

More info on how to prevent malware you can also find here (By Tony Klein)
and here: http://wiki.castlecops.com/Malware_Prevent...nt_Re-infection

If you want to fight back the Malware Writers that have made your life a misery, please take a look here.

Happy surfing again! :flowers:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#11 miekiemoes

miekiemoes

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Posted 02 June 2006 - 07:19 AM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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