Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Sound problem


  • Please log in to reply
12 replies to this topic

#1 ivan3510

ivan3510

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:44 PM

Posted 20 July 2014 - 04:40 AM

Hi!

 

I have a problem with sound on my laptop, HP Presario CQ58

It says that speakers arent connected, but they're inside it, and one other thing got installed (Digital audio  S/PDIF).

 

When I try system recovery, then sound works, but when i restart my pc, it says speakers arent connected and Digital Audio S/PDIF get installed automatically.

 

Why is this happening and how to fix?

Thanks a lot

Attached Files



BC AdBot (Login to Remove)

 


#2 hedgeley

hedgeley

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bristol/Bath UK
  • Local time:09:44 PM

Posted 20 July 2014 - 05:51 AM

1. left click on Speakers

2. (set default should now become available) Press set Default

3. Press OK

4. Exit

 

Hope that works for you  Good luck

 

Hedge 



#3 ivan3510

ivan3510
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:44 PM

Posted 20 July 2014 - 06:02 AM

No, it's not available, maybe it happens because of recent updates?

I updated java, HPSF, and some windows updates



#4 hedgeley

hedgeley

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bristol/Bath UK
  • Local time:09:44 PM

Posted 20 July 2014 - 06:10 AM

sorry about that a little stumped at the moment

i'll do some thinking 

 

 

Hedge



#5 hedgeley

hedgeley

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bristol/Bath UK
  • Local time:09:44 PM

Posted 20 July 2014 - 10:15 AM

Those instructions are for the window you had open in your screenshot just to confirm

 

Hedge



#6 ivan3510

ivan3510
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:44 PM

Posted 20 July 2014 - 10:27 AM

Yes, and as you can see on screenschot, it says speakers arent connected

But they will work if i do system recovery, and then stop working again when i restart it



#7 hedgeley

hedgeley

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bristol/Bath UK
  • Local time:09:44 PM

Posted 20 July 2014 - 10:30 AM

Could you show me a screenshot  of the same window after a restore?

 

 

Hedge



#8 ivan3510

ivan3510
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:44 PM

Posted 20 July 2014 - 10:48 AM

So, this is screenshoot after recovering

 

It says, "Speakers - default device"

Attached Files


Edited by ivan3510, 20 July 2014 - 10:49 AM.


#9 hedgeley

hedgeley

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bristol/Bath UK
  • Local time:09:44 PM

Posted 20 July 2014 - 11:17 AM

No I'm sorry ivan3510 I am totally out of ideas I'm baffled 

I am sure there is someone more knowledgeable on BC who will jump in

 

All the best and good luck I hope this gets resolved

 

 

Just out of curiosity in your updates list what is HPSF?

 

 

 

 

Hedge


Edited by hedgeley, 20 July 2014 - 11:22 AM.


#10 hedgeley

hedgeley

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bristol/Bath UK
  • Local time:09:44 PM

Posted 20 July 2014 - 11:40 AM

Just found this might help, might not

 

 

http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/how-do-i-change-the-default-speakers-in-win-7/782c3605-3097-41a1-801c-7b4179e998d7

 

First answer

 

Again good luck 

 

Hedge



#11 ivan3510

ivan3510
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:44 PM

Posted 20 July 2014 - 12:29 PM

Its ok, still thank you for trying to help me

Im not sure what is HPSF, but i searched on internet, and found that its "Hewlett-Packard Support Framework, also called HP Support Assistant."


Edited by ivan3510, 20 July 2014 - 12:29 PM.


#12 ivan3510

ivan3510
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:44 PM

Posted 21 July 2014 - 09:26 AM

It finally works

I did a lot of things at same time so I'm not sure which of those helped

First, i did system defragmentation, which i think helped, but then, I also used bitdefender rescue cd for scaning etc, whcih didnt find any virus, and then CHKDSK

All those actions at same time, so i think defragmentation helped



#13 hedgeley

hedgeley

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bristol/Bath UK
  • Local time:09:44 PM

Posted 21 July 2014 - 09:32 AM

Very Good news

 

 

Hedge






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users