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Driver BSOD


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3 replies to this topic

#1 Bromeliad

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Posted 19 July 2014 - 10:02 AM

Hi Bleepers,

 

My laptop, a lenovo ideapad y510p, has had a couple bluescreens lately after a history of no crashes and bugs. The error message in them is DRIVER_POWER_STATE_FAILURE.

This is the error information in event viewer:

 

(0x0000000000000003, 0xffffe00128770310, 0xfffff803c701cc80, 0xffffe001303a1270). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 071814-27546-01.

 

Let me know what other info you guys need to figure this issue out. Thanks!


Edited by Bromeliad, 19 July 2014 - 10:03 AM.


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#2 dc3

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Posted 19 July 2014 - 11:50 AM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Bromeliad

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Posted 19 July 2014 - 02:00 PM

Speccy URL:  http://speccy.piriform.com/results/zAUauHPiqz5b8RX7kh1x3HU

 

MiniToolBox stuff under spoiler:

 

Spoiler



#4 dc3

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Posted 20 July 2014 - 11:04 AM

Please download SeaTool for DOS.
 
When the SeaTools for DOS website opens click on I Accept, then click on the Download button in step #4.
 
This download is a ISO image which you will need to burn to a CD in order to create a bootable disc with which to run the diagnostic tests.
 
To burn this ISO file to a CD or DVD use the instructions below.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close
 
 
Once the disc is created load it in the CD/DVD drive and restart the computer.
 
Please note:  You may need to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
Please run the short test and include the results in your next post in this topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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