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#1 pops1

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Posted 18 July 2014 - 08:34 PM

I have had Malwarebytes free version on this computer for several years. I usually update it when I get ready to use it to scan. Lately, when I start to update the program, it stalls and says my license has expired.  How can a free version of this software, advertised by the producer suddenly determine that my license is no good?  There is a current version that has a 14 day free trial but this is not what I have been using.  Anyone have any suggestions?

Edited by Queen-Evie, 18 July 2014 - 08:36 PM.
moved from Windows 7 to the appropriate forum


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#2 saw101

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Posted 18 July 2014 - 09:18 PM

I'd try an uninstall then a fresh reinstall. Be sure to untick the box for the trial pro version. Post back with results.

 

https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/


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#3 Condobloke

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Posted 18 July 2014 - 09:45 PM

Please follow the steps outlined in the link below.

This will ensure the corrupt copy you have is totally uninstalled.

 

 

https://forums.malwarebytes.org/index.php?/topic/122284-mbam-clean-removal-process/#entry644441

 

Then reinstall.

 

Please download your fresh copy from  HERE


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

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#4 1PW

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Posted 18 July 2014 - 09:51 PM

Hello pops1:

@saw101 has very accurately given you the official download URL for mbam-setup-2.0.2.1012.exe, the current installer for MBAM2.

However, since you have related an existing issue with your current install, a MBAM Clean Removal Process 2.x is perhaps the better choice where @saw101's above URL is part and parcel of the whole process.

HTH :)

1PW
Malwarebytes Volunteer Forum Helper


Edited by 1PW, 18 July 2014 - 09:55 PM.

All viruses are malware but not all malware are viruses and if the malware doesn't self replicate it just isn't a virus.


#5 quietman7

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Posted 19 July 2014 - 05:25 PM

How can a free version of this software, advertised by the producer suddenly determine that my license is no good?

The free version of Malwarebytes did not require a license so I am confused by that statement.
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#6 Condobloke

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Posted 20 July 2014 - 09:14 PM

We have not heard from you in a few days.....did you enjoy success ??


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

 GcnI1aH.jpg

 

 


#7 quietman7

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Posted 21 July 2014 - 04:32 PM

pops1 has not been active here since the 19th...the day after making this post.
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#8 Condobloke

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Posted 21 July 2014 - 10:26 PM

A man of few words !


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

 GcnI1aH.jpg

 

 


#9 quietman7

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Posted 22 July 2014 - 03:53 PM

They come and they go.
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