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HP P4015X

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#1 cptfox


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Posted 18 July 2014 - 11:57 AM

Hi all!


I've been having an issue with an error appearing in Job Status randomly on my HP P4015X printer. The error halts all other print jobs and gives me a 49.xxxx error asking for me to restart the printer to fix the problem. If I restart it, the error comes back.



  • The work around is to delete the print that has the error and business is back to normal. 
  • This has been happening more frequently for one user, but does happen for others.
  • The firmware is up to date.
  • The file was 8.75MB last time the error occurred with 10 pages from a website. I've found the exact website and it printed for me no problem. I even loaded the comments to increase the size to 21MB+ and it still had no issues.


Anyone have any ideas?

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#2 Echokrush


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  • Location:USA
  • Local time:11:30 PM

Posted 18 July 2014 - 09:11 PM

The printer might be experiencing communication errors. So it could be firmware, but you've said it's up to date. It could be a corrupted driver or corrupted print job. Have you re-installed the printer drivers to see if the issue stops happening?

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