I've been having an issue with an error appearing in Job Status randomly on my HP P4015X printer. The error halts all other print jobs and gives me a 49.xxxx error asking for me to restart the printer to fix the problem. If I restart it, the error comes back.
- The work around is to delete the print that has the error and business is back to normal.
- This has been happening more frequently for one user, but does happen for others.
- The firmware is up to date.
- The file was 8.75MB last time the error occurred with 10 pages from a website. I've found the exact website and it printed for me no problem. I even loaded the comments to increase the size to 21MB+ and it still had no issues.
Anyone have any ideas?