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System Restore not working


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#1 ptak30

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Posted 18 July 2014 - 07:58 AM

Windows XP Pro SP3.  Although a number of problems with this PC have been corrected with the help of members on this site, there still remain a few. One of the present problems is that System Restore does not work, nor will regedit export its files. I'm using erunt so the latter is no hardship.
I ran rkill and FSS - the logs are below.
One of the members here stated that the System Restore problem was solved by by re-installing sr.inf from the c:\windows\inf folder. I tried this, but it led me to a BSOD and a memory dump. I booted back with "last known good configuration" and it's back now to where it was.
I'd be grateful for any help in correcting the remaining errors.
 

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#2 hamluis

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Posted 18 July 2014 - 11:48 AM

Have you tried running the sfc /scannow command...to replace missing/damaged system files?

 

Louis



#3 ptak30

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Posted 18 July 2014 - 12:43 PM

Yes. It went right through the system files and then returned to the cursor prompt. I suppose there weren't any problems.



#4 hamluis

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Posted 18 July 2014 - 03:30 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#5 ptak30

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Posted 18 July 2014 - 05:22 PM

I'm attaching the results file from MiniToolBox to this post. Unfortunately, when I launch Speccy it produces nothing, Every single item has "Class not registered" beneath it. However looking at the items that it should have produced, they are

1. Operating System Windows XP Pro SP3

2. CPU AMD Athlon XP 3000+

3. RAM 2GB Not certain about the exact spec but they support a 400FSB (as does the CPU)

4. Motherboard Asrock K7VT6

5. Graphics Radeon X800GT

6. Storage 244GB - 187GB free (Seagate 500GB SATA split between 244GB NTFS and 256 Ext4)

7. Optical Drives  DVD-ROM (RW)

8, Audio - 5.1 Channels AC'97 Audio (from motherboard)

I would have preferred to get Speccy to work. If there is any other info needed I'll do my best to supply it.

 

MiniToolBox by Farbar  Version: 06-07-2014

Ran by QQQQQ (administrator) on 18-07-2014 at 22:36:45

Running from "C:\Downloads"

Microsoft Windows XP Service Pack 3 (X86)

Boot Mode: Normal

 

***************************************************************************

 

========================= Event log errors: ===============================

Application errors:

==================

Error: (07/18/2014 10:09:15 PM) (Source: SecurityCenter) (User: )

Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

 

Error: (07/18/2014 00:39:56 PM) (Source: SecurityCenter) (User: )

Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

 

Error: (07/18/2014 11:41:50 AM) (Source: WinMgmt) (User: )

Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V4.0.30319\ASPNET.MOF while recovering repository file.

 

Error: (07/18/2014 11:41:50 AM) (Source: WinMgmt) (User: )

Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V4.0.30319\MOF\SERVICEMODEL.MOF while recovering repository file.

 

Error: (07/18/2014 11:41:50 AM) (Source: WinMgmt) (User: )

Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.0\WINDOWS COMMUNICATION FOUNDATION\SERVICEMODEL.MOF while recovering repository file.

 

Error: (07/18/2014 11:41:50 AM) (Source: WinMgmt) (User: )

Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\CLR.MOF while recovering repository file.

 

Error: (07/18/2014 11:41:50 AM) (Source: WinMgmt) (User: )

Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\ASPNET.MOF while recovering repository file.

 

Error: (07/18/2014 11:35:40 AM) (Source: SecurityCenter) (User: )

Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

 

Error: (07/18/2014 11:16:21 AM) (Source: SecurityCenter) (User: )

Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

 

Error: (07/18/2014 11:12:56 AM) (Source: SecurityCenter) (User: )

Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

 

System errors:

=============

Error: (07/18/2014 10:10:41 PM) (Source: Service Control Manager) (User: )

Description: The COM+ Event System service failed to start due to the following error:

%%2

 

Error: (07/18/2014 10:10:41 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:

%%2

 

Error: (07/18/2014 10:10:41 PM) (Source: Service Control Manager) (User: )

Description: The Workstation service failed to start due to the following error:

%%2

 

Error: (07/18/2014 10:10:41 PM) (Source: Service Control Manager) (User: )

Description: The following boot-start or system-start driver(s) failed to load:

aswSP

aswVmm

FltMgr

 

Error: (07/18/2014 10:10:41 PM) (Source: Service Control Manager) (User: )

Description: The Fast User Switching Compatibility service depends on the following nonexistent service: TermService

 

Error: (07/18/2014 10:10:41 PM) (Source: Service Control Manager) (User: )

Description: The ScRegSetValueExW call failed for FailureActions with the following error:

%%5

 

Error: (07/18/2014 10:10:41 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:

%%2

 

Error: (07/18/2014 10:10:41 PM) (Source: Service Control Manager) (User: )

Description: The Automatic Updates service failed to start due to the following error:

%%1083

 

Error: (07/18/2014 10:10:41 PM) (Source: Service Control Manager) (User: )

Description: The System Event Notification service depends on the COM+ Event System service which failed to start because of the following error:

%%2

 

Error: (07/18/2014 10:10:41 PM) (Source: Service Control Manager) (User: )

Description: The Workstation service failed to start due to the following error:

%%2

 

Microsoft Office Sessions:

=========================

Error: (07/18/2014 10:09:15 PM) (Source: SecurityCenter)(User: )

Description:

 

Error: (07/18/2014 00:39:56 PM) (Source: SecurityCenter)(User: )

Description:

 

Error: (07/18/2014 11:41:50 AM) (Source: WinMgmt)(User: )

Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V4.0.30319\ASPNET.MOF

 

Error: (07/18/2014 11:41:50 AM) (Source: WinMgmt)(User: )

Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V4.0.30319\MOF\SERVICEMODEL.MOF

 

Error: (07/18/2014 11:41:50 AM) (Source: WinMgmt)(User: )

Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.0\WINDOWS COMMUNICATION FOUNDATION\SERVICEMODEL.MOF

 

Error: (07/18/2014 11:41:50 AM) (Source: WinMgmt)(User: )

Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\CLR.MOF

 

Error: (07/18/2014 11:41:50 AM) (Source: WinMgmt)(User: )

Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\ASPNET.MOF

 

Error: (07/18/2014 11:35:40 AM) (Source: SecurityCenter)(User: )

Description:

 

Error: (07/18/2014 11:16:21 AM) (Source: SecurityCenter)(User: )

Description:

 

Error: (07/18/2014 11:12:56 AM) (Source: SecurityCenter)(User: )

Description:

 

=========================== Installed Programs ============================

7-Zip 9.20 (HKLM\...\7-Zip) (Version:  - )

Adobe Flash Player 11 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 11.8.800.168 - Adobe Systems Incorporated)

Adobe Shockwave Player 12.1 (HKLM\...\Adobe Shockwave Player) (Version: 12.1.0.150 - Adobe Systems, Inc.)

ATI - Software Uninstall Utility (HKLM\...\All ATI Software) (Version: 6.14.10.1022 - )

ATI Catalyst Control Center (HKLM\...\{055EE59D-217B-43A7-ABFF-507B966405D8}) (Version: 2.009.0929.2221 - )

ATI Display Driver (HKLM\...\ATI Display Driver) (Version: 8.593.100.3-090929a-089304C-ATI - )

Catalyst Control Center - Branding (Version: 1.00.0000 - ATI) Hidden

Catalyst Control Center Core Implementation (Version: 2009.0929.2222.38284 - ATI) Hidden

Catalyst Control Center Graphics Full Existing (Version: 2009.0929.2222.38284 - ATI) Hidden

Catalyst Control Center Graphics Full New (Version: 2009.0929.2222.38284 - ATI) Hidden

Catalyst Control Center Graphics Light (Version: 2009.0929.2222.38284 - ATI) Hidden

Catalyst Control Center Graphics Previews Common (Version: 2009.0929.2222.38284 - ATI) Hidden

Catalyst Control Center HydraVision Full (Version: 2009.0929.2222.38284 - ATI) Hidden

Catalyst Control Center Localization All (Version: 2009.0929.2222.38284 - ATI) Hidden

CCC Help Chinese Standard (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Chinese Traditional (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Czech (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Danish (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Dutch (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help English (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Finnish (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help French (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help German (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Greek (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Hungarian (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Italian (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Japanese (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Korean (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Norwegian (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Polish (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Portuguese (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Russian (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Spanish (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Swedish (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Thai (Version: 2009.0929.2221.38284 - ATI) Hidden

CCC Help Turkish (Version: 2009.0929.2221.38284 - ATI) Hidden

ccc-core-preinstall (Version: 2009.0929.2222.38284 - ATI) Hidden

ccc-core-static (Version: 2009.0929.2222.38284 - ATI) Hidden

ccc-utility (Version: 2009.0929.2222.38284 - ATI) Hidden

C-Media 3D Audio (HKLM\...\C-Media Audio) (Version:  - )

Divine Divinity (HKLM\...\Divine Divinity) (Version:  - )

FBReader for Windows (HKLM\...\FBReader for Windows) (Version:  - )

Foxit Reader (HKLM\...\Foxit Reader_is1) (Version: 6.2.0.429 - Foxit Corporation)

Java 7 Update 40 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217040FF}) (Version: 7.0.400 - Oracle)

Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)

MD5Check 3.0 (HKLM\...\MD5Check_is1) (Version:  - )

Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)

Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)

Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)

Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden

Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Mozilla Firefox 30.0 (x86 en-US) (HKLM\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)

Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)

Mozilla Thunderbird 24.6.0 (x86 en-GB) (HKLM\...\Mozilla Thunderbird 24.6.0 (x86 en-GB)) (Version: 24.6.0 - Mozilla)

NETGEAR GA311 Gigabit Adapter (Version: 1.00.0000 - NETGEAR) Hidden

NETGEAR GA311 Smart Wizard Utility (HKLM\...\InstallShield_{DBD40476-78A4-4738-86B4-A5FB8807946D}) (Version: 1.00.0000 - NETGEAR)

Panda Cloud Antivirus (HKLM\...\Panda Universal Agent Endpoint) (Version: 03.00.01.0000 - Panda Security)

Panda Cloud Antivirus (Version: 7.05.00.0000 - Panda Security) Hidden

Panda Devices Agent (HKLM\...\Panda Devices Agent) (Version: 1.03.01 - Panda Security)

Panda Devices Agent (Version: 1.04.00 - Panda Security) Hidden

Platform (Version: 1.1 - VIA Technologies, Inc.) Hidden

Sacred (HKLM\...\Sacred_is1) (Version:  - Ascaron Entertainment GmbH)

Sacred Underworld (HKLM\...\Sacred Underworld_is1) (Version:  - Ascaron Entertainment GmbH)

Skins (Version: 2009.0929.2222.38284 - ATI) Hidden

swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

Tweak UI (HKLM\...\Tweak UI 2.10) (Version:  - )

Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)

VIA Platform Device Manager (HKLM\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.1 - VIA Technologies, Inc.)

VLC media player 2.1.3 (HKLM\...\VLC media player) (Version: 2.1.3 - VideoLAN)

WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden

Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.9.0040.0 - Microsoft Corporation)

Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )

Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden

Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )

Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden

WinPatrol (HKLM\...\{84481A87-2316-4923-8FAB-3BA8CA29323D}) (Version: 30.9.2014.0 - BillP Studios)

 

========================= Memory info: ===================================

Percentage of memory in use: 17%

Total physical RAM: 2047.48 MB

Available physical RAM: 1682.58 MB

Total Pagefile: 4968.02 MB

Available Pagefile: 4655.34 MB

Total Virtual: 2047.88 MB

Available Virtual: 2011.63 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:244.14 GB) (Free:187.57 GB) NTFS

 

========================= Users: ========================================

User accounts for \\

 

Administrator            ASPNET                   QQQQQ                  

QQQQQ2                  Guest                    HelpAssistant           

SUPPORT_388945a0        

 

**** End of log ****

 

 

 


Edited by hamluis, 18 July 2014 - 05:51 PM.


#6 hamluis

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Posted 18 July 2014 - 06:03 PM

Looking at your recent problems, as well as the MTB data...if this were my system, I would do 2 things in short order:

 

a.  Run a diagnostic on the hard drive.

 

b.  Do a clean install, if the hard drive checks out as OK.

 

That would give me a base from which to troubleshoot what is going wrong and why.

 

Louis



#7 ptak30

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Posted 19 July 2014 - 01:02 AM

I'll first get any data off that I think might need keeping and then I'll continue playing. I always knew that re-installing was an option but as I do not need this system, I'll just treat this as an intellectual exercise. Thanks anyway for your help. This has been a voyage of discovery for me, so perhaps I can postpone abandoning ship just yet. :)

UPDATE  I found a sr,reg on this site, which I ran, after inspecting it in Notepad. I now have System Restore working. The next stop is to look at winmgmt and mofcomp.exe. Tally-ho!


Edited by ptak30, 19 July 2014 - 02:55 AM.





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