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Posted 17 July 2014 - 09:26 PM
Posted 17 July 2014 - 11:00 PM
Posted 18 July 2014 - 01:19 AM
I do not have Windows 8.1 but the guide submitted by echokrush looks pretty good and it states In Windows 8/8.1, the good old F8 key trick does not work anymore
It appears to me you need to get into recovery or repair options and there are screenshots to help you see what to look for
You say “The only screen I can access is a blue startup menu with options like: continue startup, diagnostics,boot menu and things of that nature”
--- To me this is where to start but we need to know the exact options you have in order to move forward
It looks like you should be able to work from either the Recovery blue screen or the Automatic repair blue screen
Some questions: what was the original problem that led you to attempt to boot into Safe Mode?
In normal use, were you using VGA or an installed video card?
Can you go to the manufacturers website and burn the video driver to CD in case it becomes handy for you to use?
Posted 18 July 2014 - 01:48 AM
Posted 18 July 2014 - 02:06 AM
Makes sense. I haven't had to use it myself but it appears to me Kaspersky Rescue disk http://www.kaspersky.com/virus-scanner might be helpful. There are other similar tools available but that would take some research as I haven't run into that situation yet
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