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Win 8.0 - IDT High Definition Audio CODEC failing at startup


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#1 shley

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Posted 17 July 2014 - 12:49 PM

Hello

I am using an HP Envy dv-7-7259nr laptop with Win 8.0 x64  (HP site: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5327928&lc=en&cc=us&dlc=en&lang=en&cc=us)

 

I don't understand why this is happening but upon starting up my system my sound in the speakers are not working in any application that utilizes sound. To remedy this I go into Device Manager and navigate to the Sound, video, and game controller and then select the IDT High Definition Audio CODEC component by right-clicking.  I then disable and re-enable and sound is fine afterwards.  This is annoying.  I tried installing the driver again and from what I can tell it installed properly.  The driver version is 6.10.6425.0 (dated 8/19/2012) and provided by IDT.  Showing reinstalled 7/10/14 with Service Added (STHDA) and the device installed is stwrt64.inf

 

I am not sure what to do with this one. 

I also have listed in the Sound, video, and game controller two other audio devices:

1) Intel® Display Audio

2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

 

Any help is greatly appreciated.

 



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#2 dicke

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Posted 17 July 2014 - 08:02 PM

Hi,

Any reason why you can't update to W8.1?

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#3 shley

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Posted 17 July 2014 - 08:19 PM

Thanks, Dick.

No, there is no reason why I can't update to 8.1.  However, there are plenty of reasons why I choose not to upgrade to 8.1.  Would rather go the other way and use Win 7, honestly.

Looking for a solution here.  If I have posted in the wrong area please advise.

thanks everyone.



#4 dicke

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Posted 17 July 2014 - 08:51 PM

Not a problem, for W8 you're in the right place. I was just thinking that the upgrade might solve the problem.

I'm still using W7 so I understand what you're saying :)

Stay well and surf safe


Stay well and surf safe [stay protected]

Dick E


#5 shley

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Posted 19 July 2014 - 01:35 AM

~ SOLVED ~

 

Solved my issue...

 

uninstalled IDT driver

powered down

removed battery

removed power cord

pressed start for 30 seconds

put battery back in

plugged in power cord

restarted (took a while longer)

downloaded IDT driver from computer manufacturer's site

NOTE: I tried to install and received an error indicating some incompatibility with driver (which I knew was incorrect), so....

I downloaded the CHIPSET update drivers and installed them...

Restarted

then installed the IDT driver with no problem (run it as administrator)

 

Nvidia responded with some hints but the driver they referenced was incorrect for my laptop.  Searching for the correct one I found another page that gave me the hint about chipset corollary with sound problems and figured out the above solution.

Hope it works for you.
 
 



#6 shley

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Posted 19 July 2014 - 01:36 AM

~ SOLVED ~

 

Solved my issue...

 

uninstalled IDT driver

powered down

removed battery

removed power cord

pressed start for 30 seconds

put battery back in

plugged in power cord

restarted (took a while longer)

downloaded IDT driver from computer manufacturer's site

NOTE: I tried to install and received an error indicating some incompatibility with driver (which I knew was incorrect), so....

I downloaded the CHIPSET update drivers and installed them...

Restarted

then installed the IDT driver with no problem (run it as administrator)

 

Nvidia responded with some hints but the driver they referenced was incorrect for my laptop.  Searching for the correct one I found another page that gave me the hint about chipset corollary with sound problems and figured out the above solution.

Hope it works for you.
 



#7 shley

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Posted 19 July 2014 - 01:37 AM

~ SOLVED ~

 

Solved my issue...

 

uninstalled IDT driver

powered down

removed battery

removed power cord

pressed start for 30 seconds

put battery back in

plugged in power cord

restarted (took a while longer)

downloaded IDT driver from computer manufacturer's site

NOTE: I tried to install and received an error indicating some incompatibility with driver (which I knew was incorrect), so....

I downloaded the CHIPSET update drivers and installed them...

Restarted

then installed the IDT driver with no problem (run it as administrator)

 

Nvidia responded with some hints but the driver they referenced was incorrect for my laptop.  Searching for the correct one I found another page that gave me the hint about chipset corollary with sound problems and figured out the above solution.

Hope it works for you.
 






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