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Unable To Install Various Software Due To "File Not Found" Related Errors


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#1 Archengeia

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Posted 17 July 2014 - 09:26 AM

I have been having an issue as of late with more than one program where the installer acts like it cannot access or cannot find the very files it just downloaded to install.  At first I only saw this with a game I was grabbing for my sister, no big issue, but I've been seeing it hit a few more programs over time, including Adobe Reader's updater and Skype's as well.  For some direct text the exact error I get from Adobe is:

"System cannot find the file specified.  Error: 2."

And the error from Skype is:

"Installing Skype failed; code 2.  The system cannot find the file specified."

 

Any and all help is appreciated, please and thank you.



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#2 boopme

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Posted 18 July 2014 - 10:43 PM

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.
Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.
If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
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