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[Problem] - Bad compatibilty between Intel® USB 3.0 Host Controller and JMS539


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#1 Pidgeon

Pidgeon

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Posted 17 July 2014 - 08:45 AM

I'm using an external box (Fantec QB-35US3) which is based on a JMicron JMS539 USB 3.0 chip. The transfer between the external box and my notebook (ASUS N56VZ), freezes every time I directly connect the box to my USB 3.0 notebook port. Often, after connecting the USB 3.0 cable to my notebook, the hard drive inside the box is not recognized and Windows 7 x64 SP1 ask to format it. Anyway, I've heard that some users, after having connected an USB 3.0 external box to a USB 3.0 hub, never had any problems with the transfer. Moreover, a user wrote that he solved his problem with the Fantec box by buying a USB 3.0 hub based on VIA VL812, and since then the transfer between box and PC had been working flawlessy. Do you think that in my case, an external USB 3.0 hub based on VL812 could do the trick? In affirmative case, would it be better do buy a hub with power adapter?
 
Here is my notebook specification:
 
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel® Core™ i7-3610QM CPU @ 2.30GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8077 Mb
Graphics Card: NVIDIA GeForce GT 650M, 2047 Mb
Hard Drives: C: Total - 255899 MB, Free - 5665 MB; D: Total - 459401 MB, Free - 76792 MB; E: Total - 953867 MB, Free - 75721 MB; F: Total - 1907725 MB, Free - 489108 MB; G: Total - 3815317 MB, Free - 2961142 MB; H: Total - 3815317 MB, Free - 2937116 MB;
Motherboard: ASUSTeK COMPUTER INC., N56VZ
Antivirus: Avira Desktop, Disabled


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