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Infection: MysearchdialA, Font Issue as part?


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#1 mosscomes

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Posted 17 July 2014 - 08:30 AM

A few Weeks ago, my windows 7-64 home premium began acting up:

 

1) On a number of websites, the font style changed.

 

2) My APC powerchute software apparently stopped communicating properly (it was 7 years old and I thought that the UPS was failing - which it was). Upon replacement of the UPS, I still had a Powerchute  problem with the new UPS-it wouldn't load the management console). Working with APC support, we determined that two arial fonts (arial.ttf and arialbd.ttf) had changed to arial_01.ttf and ariabd_01.ttf. Replacement of those fonts solved that problem.

 

3) Running Malwarebytes, I am getting numerous mysearchdial pup's that mbam won't remove (see mbam log).

 

I've not noted any other bad behavior.

 

Per request, here are the DDS and attach logs also.

Attached Files



BC AdBot (Login to Remove)

 


#2 nasdaq

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Posted 21 July 2014 - 10:39 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Let me know what problem persists.

#3 nasdaq

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Posted 27 July 2014 - 08:09 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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