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Huge problems with my computer please help as fast as possible.....


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#1 winert

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Posted 17 July 2014 - 03:22 AM

HI all

i have a slight problem with my computer, firstly ill try and describe it as good as i can;

 

whenever im on any site the site keep on scrolling up and or down if im on my desktop it always selects whatever is in the top left or bottom left corner (it does not click it) when i type it keeps on jumping to the begining of the message (this does not happen here on the google translate page as this is where im also typing this message) searching something on goggle is really hard and takes xx atempts and chating on skype and stuff is impossible, also the problem does not always occur nor is it fixed by a restart it just randomly comes up stays here forever (it cant be any programs as i have already uninstalled everything i dont really need and had everything else closed many times and it still does it) and then just leaves again for a while and comes back, restarting the computer does nothing @ all problem just stays,also when i type into fields like password fields and username fields and searchbars and as said this google trnaslate thing it does not jump to the begining so i can type here somehow .... and secondly i will list everything i have tried th ill list it again if if i said it above, Restarting computer, uninstalling almost every programm, deactivating my touchpad,,unpluging my mouse (USB MOUSE), , running antivirus scanns and also malwarebytes, (althou i thought that this wont help as i have no clue what kind of virus would just take a break sometimes...), and i have tried closing all programms and everything in the taskmanager thats not really needed and that also did nothing, .... When this started it was no so bad it was a scrolling down on a page every now and then and was stopped by pressing the spacebar once or any other key on the keyboard then that started to not have any efects and the nines came in it kept on typing nines in return this whole problem above disapeared i was able to stop the nines problem throu pressing the numlock key witch in return gave me this problem i described here again and then for a while it was like this either nines or moving p and down or just one of either.... then after that both problemms just went away and after like a week the problem im having now came back since that its about a week and its getting worse and worse firstly i was able to do stuff to make it stop for maybe 1 minute like pressing the arrow key in witch direction it went (either up or down) then that started to not have any effect but i was still able to type into the goggle search bar then after a while that i was also not able to do because it kept on switching to something i didnt even type in so now i can only type on this trnaslate google thing i really tried allot of stuff like virus scans system scans im hoping someone knows what kind of problem my computer has so i can finally try and fix this (lets hope i dont have to type allot to fix it) also sorry if there is allot of mispelling in this text im not english and typing even here is really hard as the page goes up and down every second or so and i can barly see what im typing also please note: the co.mputer im using is acer windows 7 it says aspire series 5552 model no: PEW76 on the back ..... lets hope my computer isnt broken so it cant be repaired (it does seem like a sytsem thing or something) also note that it has this wierd thing with the electric when i unplug it while its running and plug it back in again it does kinda like not accpet it or something i have to shut it down and plug it back in for it to accpet the electric or something like that i find this supper wierd...


Edited by hamluis, 17 July 2014 - 05:32 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 ElfBane

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Posted 17 July 2014 - 03:28 AM

Does it do this in Safe mode?



#3 wpgwpg

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Posted 17 July 2014 - 11:24 AM

 I see you tried disabling your touchpad.  Normally I'd expect the touchpad to be the cause for the problem.  Did the problem still occur when the touchpad was disabled?  I'd be interested in the answer to Elfbane's question about Safe Mode too.  To help with problem determination, please download and run Speccy from here: http://www.bleepingcomputer.com/download/speccy/ .  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#4 winert

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Posted 17 July 2014 - 12:17 PM

yes it does do it in safe mod aswell as also on the very start if i press f2 to eneter setup it does it there also and also where the computer asks me if i wanna start windows normally or in safemod also does it there..i will do that speccy thing and post as soon as i have results



#5 winert

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Posted 17 July 2014 - 12:22 PM

http://speccy.piriform.com/results/Pj1ogg5aTw661FvO0RDWMXa



#6 wpgwpg

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Posted 17 July 2014 - 12:41 PM

 According to the Speccy report, your CPU is 90 degrees C.  I looked for the specifications for your processor on CPU World, but couldn't find the one for temperatures for your AMD Phenom II N970  .  However 90 C seems very hot to me.  I'd take a can of compressed gas and blow it through the air intake ducts on the bottom of the computer.  Be sure to turn it off before doing that.  Dust builds up inside, and that causes overheating.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#7 hamluis

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Posted 17 July 2014 - 02:10 PM

IMO, you don't have a "little" or a "huge" problem...you have a laptop that displays effects of overheating. 

 

I don't like laptops and I'm not a technician...but I think I'd take it in for proper servicing by a manufacturer-authorized agent.

 

Typical temperature ranges that I see for laptops are 50-65 Celsius, regardless of CPU manufacturer.  It's hard to know the danger range for this processor (doesn't seem to be posted anywhwere).

 

FWIW  , don't bother to try to find the max temperature at the Resource Center, it's not there.

 

Louis



#8 winert

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Posted 17 July 2014 - 02:26 PM

Well ok,

thanks for the advice, even thou my computer allways runs below 20 CPU and i have it put right beside a ventilator and it does not seem hot @ all to me i cant really judge that thou, 



#9 hamluis

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Posted 17 July 2014 - 03:33 PM

Well...if I had a better explanation than overheating...for the systems that you posted...I would share it.  I like the obvious, but it can be eliminated by someone who can do a hands-on checkup of your system.

 

Louis



#10 winert

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Posted 17 July 2014 - 04:24 PM

i live in paraguay, to find someone here who does understand what he is doing might take a while ... xD

Thanks anyways...

 

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