Wonder if someone can offer some useful suggestions to assist me. My girlfriend's daughter has a Pakard Bell KAV60 netbook running Windows 7 Starter Edition. There are 4 IDs on the machine, 3 of which have passwords for users that no longer have access to the machine and need to be removed. One of those 3 is an administrator account. The 4th ID (no password) is a Standard User Account. I've been charged with the task of cleaning up the machine and removing the IDs no longer required.
Having access to the non-administrator account, I'm unable to install software to clean it up and perform all the necessary updates to bring it up to date.
Having successfully used HIRENS CD in the past to access older machines in a similar position, I thought I'd give it a try on this machine, but this is the first time I'm having to install HIRENS CD onto a USB Stick and boot from that instead of the CD drive. Here are the steps I followed:
- Downloaded the HIRENS CD Zip file on a separate machine
- Installed the ISO image to the freshly formatted 2GB SanDisk (Cruzer Micro) USB stick, using unetbootin-windows-608
- Changed Boot Order on the Packard Bell KAV60 to "USB" in the BIOS, saved the change
- Rebooted with USB connected
The result.... The machine hung, displaying the following message:
"Syslinux 4.03 2010-10-22 EDD Copyright © 1994-2010 H. Peter Anvin et al"
Googled this message and read some comments about updating code to tell the machine to look for the USB and not a CD. I'm not familiar with the code steps so went back to the start.
I learned that within Unetbootin-windows-608, I could download - straight to the USB Stick - the ISO image for NTPasswd. So I reformatted the USB stick I used above and proceeded to try this method. The install was successful and on rebooting the Packard Bell KAV60 from the USB stick, I was able to get a few steps further forward than above. The point at which I get stuck now, shows me the following:
"Please append a correct "root=" boot option; here are the available partitions: Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(8,1)"
I'm stuck, can anyone offer any helpful steps for me to follow?
Thanks in advance.