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Password Recovery, Assistance Required...


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5 replies to this topic

#1 Pensive_By_Nature

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Posted 17 July 2014 - 02:25 AM

Hello Gang,
Wonder if someone can offer some useful suggestions to assist me. My girlfriend's daughter has a Pakard Bell KAV60 netbook running Windows 7 Starter Edition. There are 4 IDs on the machine, 3 of which have passwords for users that no longer have access to the machine and need to be removed. One of those 3 is an administrator account. The 4th ID (no password) is a Standard User Account. I've been charged with the task of cleaning up the machine and removing the IDs no longer required.
 
Having access to the non-administrator account, I'm unable to install software to clean it up and perform all the necessary updates to bring it up to date.
Having successfully used HIRENS CD in the past to access older machines in a similar position, I thought I'd give it a try on this machine, but this is the first time I'm having to install HIRENS CD onto a USB Stick and boot from that instead of the CD drive. Here are the steps I followed:
 
  1. Downloaded the HIRENS CD Zip file on a separate machine
  2. Installed the ISO image to the freshly formatted 2GB SanDisk (Cruzer Micro) USB stick, using unetbootin-windows-608
  3. Changed Boot Order on the Packard Bell KAV60 to "USB" in the BIOS, saved the change
  4. Rebooted with USB connected
The result.... The machine hung, displaying the following message:
 
"Syslinux 4.03 2010-10-22 EDD Copyright © 1994-2010 H. Peter Anvin et al"
 
Googled this message and read some comments about updating code to tell the machine to look for the USB and not a CD. I'm not familiar with the code steps so went back to the start.
 
I learned that within Unetbootin-windows-608, I could download - straight to the USB Stick - the ISO image for NTPasswd. So I reformatted the USB stick I used above and proceeded to try this method. The install was successful and on rebooting the Packard Bell KAV60 from the USB stick, I was able to get a few steps further forward than above. The point at which I get stuck now, shows me the following:
 
"Please append a correct "root=" boot option; here are the available partitions: Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(8,1)"
 
I'm stuck, can anyone offer any helpful steps for me to follow?
 
Thanks in advance.

 


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#2 ElfBane

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Posted 17 July 2014 - 03:05 AM

We aren't allowed to help with password cracks.



#3 hamluis

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Posted 17 July 2014 - 11:33 AM

We sympathize with your situation. Though your question about passwords is most likely legitimate, there are those who would pretend to need such assistance in order to gain unauthorized access to a computer not owned by them. We have no way of confirming ownership or if someone is being truthful with us. As such we don't provide step by step instructions but we certainly can help you find the information you seek.
 

Quote

This article describes the Microsoft policy about missing, lost, forgotten, or incorrect passwords...Microsoft support engineers cannot help you retrieve passwords of files and features in Microsoft products that are lost or forgotten.

Microsoft policy about lost or forgotten passwords

You can refer to these Microsoft articles.

Forgotten Password Instructions provided by Microsoft:


Non-Microsoft Forgotten Password Guides:


Password Recovery Tools:

Louis



#4 bassfisher6522

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Posted 17 July 2014 - 11:40 AM

You might want to try using Rufus to burn your ISO to the USB.....it's what I always use to install from on a USB and it's never failed.

 

Rufus


Edited by bassfisher6522, 17 July 2014 - 11:40 AM.


#5 Pensive_By_Nature

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Posted 17 July 2014 - 06:11 PM

Thanks for your help guys. I appreciate the difficulty in knowing who has genuine intentions and who does not.


Pensive By Nature

#6 JohnC_21

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Posted 17 July 2014 - 06:18 PM

Activate the hidden superuser account in Windows 7

 

Safe mode with command prompt:

net user administrator /active:yes

Reboot and you should see "Administrator"






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