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mio moov 614lm


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#1 gunner 1

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Posted 17 July 2014 - 02:02 AM

Hello,

          I have a mio moov 614lm,   desktop 7.50.  when i plug into the usb win 7 says not recognised.  all usb ports are working,  my computer is 64 bit.  any help will be very much appreciated thanks.

 

                                                     Regards gunner 1



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#2 gunner 1

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Posted 17 July 2014 - 10:04 AM

this device wont connect to XP either .  it says device malfunctioned error 10.



#3 Animal

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Posted 18 July 2014 - 12:11 PM

Did you install the drivers on the computer for your GPS unit?

You'll have to navigate to the specific device for the download. It wouldn't let me copy the direct URL it defaults back to the main support page.

http://service.mio.com/M0100/MainFrame.aspx

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#4 gunner 1

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Posted 18 July 2014 - 02:36 PM

hi thanks for the reply,  i installed the disc they sent , thats all ive done, just one thing i noticed all the drivers in device manager are system 32 if that means anything,  i run win 7 64 bit.   but there again all my other devices run ok.

 

                                                        Regards gunner



#5 Animal

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Posted 18 July 2014 - 04:14 PM

There should not be any issues running s 32 bit application on your 64 bit machine with the proper drivers. I would contact mio support and ask them what you can do or if there are known issues with what you are trying to do.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
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A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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#6 gunner 1

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Posted 19 July 2014 - 06:58 AM

Hi, solved thanks, bought a different data cable and bingo up and running. Thanks again

Regards gunner

#7 Animal

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Posted 19 July 2014 - 12:17 PM

Thank you for letting us know you resolved the issue.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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