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Badly infected laptop has internet access and antivirus (AVG) disabled


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6 replies to this topic

#1 Teoatawki

Teoatawki

  • Members
  • 3 posts
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  • Local time:12:03 PM

Posted 16 July 2014 - 06:44 PM

I've already checked for proxy settings and found none. Hosts file is ok.

 

Internet access is disabled regardless of using wifi or ethernet. Connection status IPv4 and IPv6 connectivity show "no connection", but signal is full bars and 54 Mb/sec. 0 packets transferred.

 

Transporting files back and forth via thumb drive or portable HD is getting old quickly.

 

I've tried MalwareBytes for 524 infections, but no real improvement.

This is a shared computer, so no telling who did what or when.

 

TIA, Teo

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17041
Run by staff at 15:27:23 on 2014-07-16
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3932.2801 [GMT -7:00]
.
AV: AVG AntiVirus Free Edition 2013 *Disabled/Outdated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Disabled/Outdated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
C:\Program Files (x86)\Launch Manager\LMutilps32.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\NTI\Gateway MyBackup\IScheduleSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe
C:\Program Files (x86)\Atheros\Ath_WlanAgent.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\loggingserver.exe
C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
C:\Users\staff\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Users\staff\AppData\Local\Facebook\Update\FacebookUpdate.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\NTI\Gateway MyBackup\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Users\staff\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Windows\system32\igfxext.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerEvent.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.bing.com/?pc=MAGW
mWinlogon: Userinit = userinit.exe,
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - 
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - 
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - 
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - 
uRun: [Google Update] "C:\Users\staff\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Facebook Update] "C:\Users\staff\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
uRun: [AVG-Secure-Search-Update_0913a] C:\Users\staff\AppData\Roaming\AVG 0913a Campaign\AVG-Secure-Search-Update-0913a.exe /PROMPT --mid ec6a76c5ca6047d0b17669c1a5a01c35-de2051ecb5f404daa906f9b61ec24db1c9192f7e --CMPID 0913a
uRun: [HTML] C:\WINDOWS\ProFile\Susoft.exe
mRun: [BackupManagerTray] "C:\Program Files (x86)\NTI\Gateway MyBackup\BackupManagerTray.exe" -h -k
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
dRunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect"
StartupFolder: C:\Users\staff\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\staff\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SOFTWA~1.LNK - C:\Program Files (x86)\Software Updater\SoftwareUpdater.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
TCP: NameServer = 172.20.10.1
TCP: Interfaces\{D143621B-CA86-4274-9066-DDBA90E8CF09} : DHCPNameServer = 172.20.10.1
TCP: Interfaces\{D143621B-CA86-4274-9066-DDBA90E8CF09}\05E47555D434D27457563747 : DHCPNameServer = 8.8.8.8
TCP: Interfaces\{D143621B-CA86-4274-9066-DDBA90E8CF09}\54C6C656E63726572776055726C69636C4962627162797 : DHCPNameServer = 208.67.222.222 208.67.220.220
TCP: Interfaces\{D143621B-CA86-4274-9066-DDBA90E8CF09}\B495F4D23463735303 : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - 
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.0.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-Run: [Power Management] C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - 
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-7-20 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-7-20 311608]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-7-1 116536]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-10-23 45880]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-11-25 246072]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-7-20 206648]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2014-4-15 240952]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-9-14 50976]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-11-20 283136]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-5-12 249648]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2012-4-12 355920]
R2 ePowerSvc;ePower Service;C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2012-6-12 871296]
R2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2012-2-29 28264]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-4-12 13592]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-2 628448]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-6-12 161560]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2012-4-12 255376]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-7-22 690472]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Gateway MyBackup\IScheduleSvc.exe [2012-1-5 256536]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-6-12 363800]
R2 vToolbarUpdater18.0.0;vToolbarUpdater18.0.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe [2014-3-15 1759768]
R2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;C:\Program Files (x86)\Atheros\Ath_WlanAgent.exe [2012-6-12 72864]
R3 b57xdbd;Broadcom xD Picture Bus Driver Service;C:\Windows\System32\drivers\b57xdbd.sys [2011-11-4 68648]
R3 b57xdmp;Broadcom xD Picture vstorp client drv;C:\Windows\System32\drivers\b57xdmp.sys [2011-11-4 19496]
R3 bScsiMSa;bScsiMSa;C:\Windows\System32\drivers\bScsiMSa.sys [2011-9-2 51752]
R3 bScsiSDa;bScsiSDa;C:\Windows\System32\drivers\bScsiSDa.sys [2012-2-9 78888]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2012-4-12 238384]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-3-1 331264]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2012-1-19 435240]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-7-4 4939312]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-6-7 191752]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-4-22 111616]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-7-26 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-07-16 07:02:58 -------- d-----w- C:\ProgramData\AVAST Software
2014-07-16 06:55:08 -------- d-sh--w- C:\Users\staff\AppData\Local\EmieUserList
2014-07-16 06:55:08 -------- d-sh--w- C:\Users\staff\AppData\Local\EmieSiteList
2014-07-16 05:57:22 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-07-16 05:57:08 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-07-16 05:57:08 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-07-16 05:57:08 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-07-16 05:57:07 -------- d-----w- C:\ProgramData\Malwarebytes
2014-07-16 05:57:07 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-07-16 05:51:20 -------- d-----w- C:\Program Files\CCleaner
2014-07-16 03:34:04 -------- d-----w- C:\Windows\System32\MpEngineStore
.
==================== Find3M  ====================
.
.
============= FINISH: 15:27:47.42 ===============
 


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,543 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:03:03 PM

Posted 21 July 2014 - 10:35 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Let me know what problem persists.

#3 Teoatawki

Teoatawki
  • Topic Starter

  • Members
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  • Local time:12:03 PM

Posted 22 July 2014 - 11:59 AM

I installed your Malwarebytes, but without Internet access, clicking the Fix Now button was useless. I attempted to follow the FAQ at the Malwarebytes site for offline updating to the current database, but I always ended up with the program reporting an invalid database. I don't know if the instructions needed to be updated or if it failed because the machine I got access to was running Win 8.1. Since I had already run the non-updated version, this run didn't find anything noteworthy.

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 7/21/2014
Scan Time: 10:23:46 PM
Logfile: olddatabase.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.03.04.09
Rootkit Database: v2014.02.20.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: staff
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 265749
Time Elapsed: 11 min, 32 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
# AdwCleaner v3.216 - Report created 22/07/2014 at 00:46:20
# Updated 17/07/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : staff - SPA-INATOR
# Running from : C:\Users\staff\Desktop\Cleanup\adwcleaner_3.216.exe
# Option : Scan
 
***** [ Services ] *****
 
Service Found : vToolbarUpdater18.0.0
 
***** [ Files / Folders ] *****
 
File Found : C:\END
File Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SoftwareUpdater.lnk
Folder Found : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Found : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Found : C:\Program Files (x86)\Conduit
Folder Found : C:\Program Files (x86)\Software Updater
Folder Found : C:\ProgramData\AVG Secure Search
Folder Found : C:\ProgramData\AVG Security Toolbar
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Software Updater
Folder Found : C:\SearchProtect
Folder Found : C:\Users\staff\AppData\Local\AVG SafeGuard toolbar
Folder Found : C:\Users\staff\AppData\Local\Conduit
Folder Found : C:\Users\staff\AppData\Local\SearchProtect
Folder Found : C:\Users\staff\AppData\LocalLow\AVG SafeGuard toolbar
Folder Found : C:\Users\staff\AppData\LocalLow\Conduit
Folder Found : C:\Users\staff\AppData\LocalLow\PriceGong
Folder Found : C:\Users\staff\Documents\PC Health Kit
Folder Found : C:\Windows\SysWOW64\SearchProtect
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\AppDataLow\Software\BackgroundContainer
Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Found : HKCU\Software\AppDataLow\Software\SmartBar
Key Found : HKCU\Software\AppDataLow\Toolbar
Key Found : HKCU\Software\AVG SafeGuard toolbar
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\IGearSettings
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : [x64] HKCU\Software\AVG SafeGuard toolbar
Key Found : [x64] HKCU\Software\Conduit
Key Found : [x64] HKCU\Software\IGearSettings
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\Software\AVG SafeGuard toolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Found : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI
Key Found : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI.1
Key Found : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj
Key Found : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj.1
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Found : HKLM\SOFTWARE\Classes\S
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Found : HKLM\Software\Conduit
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasapi32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasmancs
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasapi32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasmancs
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Software Updater_is1
Key Found : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [LManager]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17041
 
 
-\\ Google Chrome v
 
[ File : C:\Users\staff\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Found [Startup_urls] : hxxp://search.conduit.com/?ctid=CT3323128&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=2&UP=SP29F02E0A-FAE0-446A-8D3D-CD25B359F203&SSPV=
Found [Homepage] : hxxp://search.conduit.com/?ctid=CT3323128&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=2&UP=SP29F02E0A-FAE0-446A-8D3D-CD25B359F203&SSPV=
Found [Extension] : booedmolknjekdopkepjjeckmjkdpfgl
Found [Extension] : flpcjncodpafbgdpnkljologafpionhb
Found [Extension] : jpmbfleldcgkldadpdinhjjopdfpjfjp
Found [Extension] : ndibdjnfmopecpmkdieinmbadjfpblof
 
*************************
 
AdwCleaner[R0].txt - [8468 octets] - [22/07/2014 00:46:20]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [8528 octets] ##########
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 21-07-2014
Ran by staff (administrator) on SPA-INATOR on 22-07-2014 00:52:02
Running from C:\Users\staff\Desktop\Cleanup
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
The only official download link for FRST:
Download link from any site other than Bleeping Computer is unpermitted or outdated.
 
==================== Processes (Whitelisted) =================
 
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\dsiwmis.exe
(Acer Incorporated) C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LMutilps32.exe
(Acer Incorporated) C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Acer Incorporated) C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
(NTI Corporation) C:\Program Files (x86)\NTI\Gateway MyBackup\IScheduleSvc.exe
(Skype Technologies) C:\Program Files (x86)\Skype\Updater\Updater.exe
(Atheros) C:\Program Files (x86)\Atheros\Ath_WlanAgent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(Acer Incorporated) C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
(Google Inc.) C:\Users\staff\AppData\Local\Google\Update\GoogleUpdate.exe
(Facebook Inc.) C:\Users\staff\AppData\Local\Facebook\Update\FacebookUpdate.exe
(Dropbox, Inc.) C:\Users\staff\AppData\Roaming\Dropbox\bin\Dropbox.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(NTI Corporation) C:\Program Files (x86)\NTI\Gateway MyBackup\BackupManagerTray.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgui.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(Acer Incorporated) C:\Program Files\Gateway\Gateway Power Management\ePowerEvent.exe
(CyberLink) C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
 
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12343400 2011-12-27] (Realtek Semiconductor)
HKLM\...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2821936 2012-03-07] (ELAN Microelectronics Corp.)
HKLM\...\Run: [Power Management] => C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe [1829768 2012-02-07] (Acer Incorporated)
HKLM-x32\...\Run: [BackupManagerTray] => C:\Program Files (x86)\NTI\Gateway MyBackup\BackupManagerTray.exe [289816 2012-01-05] (NTI Corporation)
HKLM-x32\...\Run: [Norton Online Backup] => C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe [1155928 2010-06-01] (Symantec Corporation)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2013-05-01] (Apple Inc.)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2013\avgui.exe [4411952 2014-01-21] (AVG Technologies CZ, s.r.o.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\.DEFAULT\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect"
HKU\S-1-5-19\...\RunOnce: [mctadmin] => C:\Windows\System32\mctadmin.exe [97280 2009-07-13] (Microsoft Corporation)
HKU\S-1-5-20\...\RunOnce: [mctadmin] => C:\Windows\System32\mctadmin.exe [97280 2009-07-13] (Microsoft Corporation)
HKU\S-1-5-21-1397489772-1959678714-2401187374-1001\...\Run: [Google Update] => C:\Users\staff\AppData\Local\Google\Update\GoogleUpdate.exe [116648 2012-07-22] (Google Inc.)
HKU\S-1-5-21-1397489772-1959678714-2401187374-1001\...\Run: [Facebook Update] => C:\Users\staff\AppData\Local\Facebook\Update\FacebookUpdate.exe [138096 2013-07-16] (Facebook Inc.)
HKU\S-1-5-21-1397489772-1959678714-2401187374-1001\...\Run: [AVG-Secure-Search-Update_0913a] => C:\Users\staff\AppData\Roaming\AVG 0913a Campaign\AVG-Secure-Search-Update-0913a.exe /PROMPT --mid e (the data entry has 87 more characters).
HKU\S-1-5-21-1397489772-1959678714-2401187374-1001\...\Run: [HTML] => C:\WINDOWS\ProFile\Susoft.exe
Startup: C:\Users\staff\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\staff\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
ShellIconOverlayIdentifiers: DropboxExt1 -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: DropboxExt2 -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: DropboxExt3 -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: DropboxExt4 -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: DropboxExt1 -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: DropboxExt2 -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: DropboxExt3 -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} =>  No File
 
==================== Internet (Whitelisted) ====================
 
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bing.com/?pc=MAGW
SearchScopes: HKLM-x32 - DefaultScope value is missing.
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll No File
Handler-x32: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll No File
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 172.20.10.1
 
FireFox:
========
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @google.com/npPicasa3,version=3.0.0 - C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.0.59 - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 - C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\2\NP_wtapp.dll ()
FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKCU: @Skype Limited.com/Facebook Video Calling Plugin - C:\Users\staff\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll (Skype Limited)
FF Plugin HKCU: @tools.google.com/Google Update;version=3 - C:\Users\staff\AppData\Local\Google\Update\1.3.23.9\npGoogleUpdate3.dll (Google Inc.)
FF Plugin HKCU: @tools.google.com/Google Update;version=9 - C:\Users\staff\AppData\Local\Google\Update\1.3.23.9\npGoogleUpdate3.dll (Google Inc.)
 
Chrome: 
=======
CHR HomePage: hxxp://www.google.com/
CHR DefaultSearchKeyword: conduit.search
CHR DefaultSearchProvider: Conduit Search
CHR DefaultNewTabURL: 
CHR Plugin: (Remoting Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Users\staff\AppData\Local\Google\Chrome\Application\34.0.1847.131\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Users\staff\AppData\Local\Google\Chrome\Application\34.0.1847.131\pdf.dll ()
CHR Plugin: (Shockwave Flash) - C:\Users\staff\AppData\Local\Google\Chrome\Application\34.0.1847.131\gcswf32.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Intel® Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
CHR Plugin: (Intel® Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
CHR Plugin: (Windows Live™ Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Google Update) - C:\Users\staff\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll No File
CHR Extension: (YouTube) - C:\Users\staff\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-07-22]
CHR Extension: (Google Search) - C:\Users\staff\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-07-22]
CHR Extension: (Google Wallet) - C:\Users\staff\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-09]
CHR Extension: (Gmail) - C:\Users\staff\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-07-22]
CHR HKCU\...\Chrome\Extension: [mfchmfgdaabgdjbcaophikcobddojjoe] - C:\Users\staff\AppData\Local\CRE\mfchmfgdaabgdjbcaophikcobddojjoe.crx [2013-08-12]
CHR HKLM-x32\...\Chrome\Extension: [mfchmfgdaabgdjbcaophikcobddojjoe] - C:\Users\staff\AppData\Local\CRE\mfchmfgdaabgdjbcaophikcobddojjoe.crx [2013-08-12]
CHR StartMenuInternet: Google Chrome - C:\Users\staff\AppData\Local\Google\Chrome\Application\chrome.exe
 
==================== Services (Whitelisted) =================
 
S2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [4939312 2013-07-04] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [283136 2013-11-20] (AVG Technologies CZ, s.r.o.)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [161560 2012-02-07] (Intel Corporation)
R2 NOBU; C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2804568 2010-06-01] (Symantec Corporation)
R2 NTI IScheduleSvc; C:\Program Files (x86)\NTI\Gateway MyBackup\IScheduleSvc.exe [256536 2012-01-05] (NTI Corporation)
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Atheros\Ath_WlanAgent.exe [72864 2012-01-18] (Atheros) [File not signed]
 
==================== Drivers (Whitelisted) ====================
 
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [246072 2013-11-25] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [71480 2013-07-20] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [206648 2013-07-20] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [311608 2013-07-20] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [116536 2013-07-01] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [45880 2013-10-23] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [240952 2014-04-15] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [50976 2014-03-15] (AVG Technologies)
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2014-07-22 00:51 - 2014-07-22 00:52 - 00000000 ____D () C:\FRST
2014-07-22 00:46 - 2014-07-22 00:49 - 00000000 ____D () C:\AdwCleaner
2014-07-22 00:21 - 2014-07-22 00:21 - 00001064 _____ () C:\olddatabase.txt
2014-07-21 21:24 - 2014-07-22 00:42 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-07-21 21:21 - 2014-07-21 22:23 - 00001113 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-07-21 21:21 - 2014-07-21 22:23 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-07-21 21:21 - 2014-07-21 22:23 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-07-21 21:21 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-07-21 21:21 - 2014-05-12 07:26 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-07-21 21:21 - 2014-05-12 07:25 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-07-21 14:37 - 2014-07-21 14:37 - 00000000 ____D () C:\Users\staff\Documents\My Barnes & Noble eBooks
2014-07-21 14:37 - 2014-07-21 14:37 - 00000000 ____D () C:\Users\staff\AppData\Roaming\Barnes & Noble
2014-07-21 14:33 - 2014-07-22 00:52 - 00000000 ____D () C:\Users\staff\Desktop\Cleanup
2014-07-16 15:27 - 2014-07-16 15:51 - 00015635 _____ () C:\Users\staff\Desktop\dds.txt
2014-07-16 15:27 - 2014-07-16 15:51 - 00009494 _____ () C:\Users\staff\Desktop\attach.txt
2014-07-16 15:24 - 2014-07-16 15:20 - 00688992 ____R (Swearware) C:\Users\staff\Desktop\dds.com
2014-07-16 00:02 - 2014-07-16 00:02 - 00000000 ____D () C:\ProgramData\AVAST Software
2014-07-15 23:57 - 2014-07-22 00:50 - 00052334 _____ () C:\Windows\PFRO.log
2014-07-15 23:57 - 2014-07-22 00:50 - 00001758 _____ () C:\Windows\setupact.log
2014-07-15 23:57 - 2014-07-15 23:57 - 00000000 _____ () C:\Windows\setuperr.log
2014-07-15 23:55 - 2014-07-15 23:55 - 00000000 __SHD () C:\Users\staff\AppData\Local\EmieUserList
2014-07-15 23:55 - 2014-07-15 23:55 - 00000000 __SHD () C:\Users\staff\AppData\Local\EmieSiteList
2014-07-15 22:57 - 2014-07-22 00:23 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-07-15 22:51 - 2014-07-15 22:51 - 00002772 _____ () C:\Windows\System32\Tasks\CCleanerSkipUAC
2014-07-15 22:51 - 2014-07-15 22:51 - 00000000 ____D () C:\Users\staff\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CCleaner
2014-07-15 22:51 - 2014-07-15 22:51 - 00000000 ____D () C:\Program Files\CCleaner
2014-07-15 22:50 - 2014-07-15 22:44 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\staff\Desktop\mbam-setup-2.0.2.1012.exe
2014-07-15 22:50 - 2014-07-15 22:39 - 04812672 _____ (Piriform Ltd) C:\Users\staff\Desktop\ccsetup415.exe
2014-07-15 22:50 - 2014-07-15 22:32 - 04862664 _____ (AVAST Software) C:\Users\staff\Desktop\avast_free_antivirus_setup_online.exe
2014-07-15 22:07 - 2014-07-15 15:02 - 107002104 _____ (Microsoft Corporation) C:\Users\staff\Desktop\msert.exe
2014-07-15 20:34 - 2014-07-15 22:10 - 00000000 ____D () C:\Windows\system32\MpEngineStore
2014-07-12 16:02 - 2014-07-15 22:25 - 00001214 _____ () C:\Users\staff\Documents\Su.Soft.html
 
==================== One Month Modified Files and Folders =======
 
2014-07-22 00:52 - 2014-07-22 00:51 - 00000000 ____D () C:\FRST
2014-07-22 00:52 - 2014-07-21 14:33 - 00000000 ____D () C:\Users\staff\Desktop\Cleanup
2014-07-22 00:50 - 2014-07-15 23:57 - 00052334 _____ () C:\Windows\PFRO.log
2014-07-22 00:50 - 2014-07-15 23:57 - 00001758 _____ () C:\Windows\setupact.log
2014-07-22 00:50 - 2013-11-13 18:46 - 00000000 ____D () C:\Users\staff\AppData\Roaming\Dropbox
2014-07-22 00:50 - 2013-06-14 17:15 - 00000350 _____ () C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
2014-07-22 00:50 - 2012-04-12 03:12 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-07-22 00:50 - 2009-07-13 22:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-07-22 00:49 - 2014-07-22 00:46 - 00000000 ____D () C:\AdwCleaner
2014-07-22 00:49 - 2012-06-12 14:43 - 01639469 _____ () C:\Windows\WindowsUpdate.log
2014-07-22 00:42 - 2014-07-21 21:24 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-07-22 00:23 - 2014-07-15 22:57 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-07-22 00:22 - 2012-07-22 17:56 - 00000908 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1397489772-1959678714-2401187374-1001UA.job
2014-07-22 00:21 - 2014-07-22 00:21 - 00001064 _____ () C:\olddatabase.txt
2014-07-22 00:20 - 2012-04-12 03:12 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-07-21 22:24 - 2013-07-16 19:19 - 00000928 _____ () C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1397489772-1959678714-2401187374-1001UA.job
2014-07-21 22:23 - 2014-07-21 21:21 - 00001113 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-07-21 22:23 - 2014-07-21 21:21 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-07-21 22:23 - 2014-07-21 21:21 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-07-21 20:32 - 2009-07-13 22:13 - 00782510 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-07-21 20:31 - 2012-07-22 17:59 - 00000000 ____D () C:\ProgramData\MFAData
2014-07-21 20:28 - 2013-07-16 19:19 - 00000906 _____ () C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1397489772-1959678714-2401187374-1001Core.job
2014-07-21 20:28 - 2012-07-22 17:56 - 00000856 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1397489772-1959678714-2401187374-1001Core.job
2014-07-21 14:40 - 2009-07-13 21:45 - 00016976 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-07-21 14:40 - 2009-07-13 21:45 - 00016976 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-07-21 14:37 - 2014-07-21 14:37 - 00000000 ____D () C:\Users\staff\Documents\My Barnes & Noble eBooks
2014-07-21 14:37 - 2014-07-21 14:37 - 00000000 ____D () C:\Users\staff\AppData\Roaming\Barnes & Noble
2014-07-16 16:35 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\system32\NDF
2014-07-16 15:51 - 2014-07-16 15:27 - 00015635 _____ () C:\Users\staff\Desktop\dds.txt
2014-07-16 15:51 - 2014-07-16 15:27 - 00009494 _____ () C:\Users\staff\Desktop\attach.txt
2014-07-16 15:20 - 2014-07-16 15:24 - 00688992 ____R (Swearware) C:\Users\staff\Desktop\dds.com
2014-07-16 00:02 - 2014-07-16 00:02 - 00000000 ____D () C:\ProgramData\AVAST Software
2014-07-15 23:57 - 2014-07-15 23:57 - 00000000 _____ () C:\Windows\setuperr.log
2014-07-15 23:57 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-07-15 23:56 - 2013-09-25 07:39 - 00000000 ____D () C:\Users\TEMP
2014-07-15 23:56 - 2012-07-22 17:34 - 00000000 ____D () C:\Users\staff
2014-07-15 23:55 - 2014-07-15 23:55 - 00000000 __SHD () C:\Users\staff\AppData\Local\EmieUserList
2014-07-15 23:55 - 2014-07-15 23:55 - 00000000 __SHD () C:\Users\staff\AppData\Local\EmieSiteList
2014-07-15 22:54 - 2012-07-22 19:18 - 00000000 ___DC () C:\Users\staff\AppData\Local\MigWiz
2014-07-15 22:54 - 2007-07-11 18:49 - 00000000 ____D () C:\Windows\Panther
2014-07-15 22:51 - 2014-07-15 22:51 - 00002772 _____ () C:\Windows\System32\Tasks\CCleanerSkipUAC
2014-07-15 22:51 - 2014-07-15 22:51 - 00000000 ____D () C:\Users\staff\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CCleaner
2014-07-15 22:51 - 2014-07-15 22:51 - 00000000 ____D () C:\Program Files\CCleaner
2014-07-15 22:44 - 2014-07-15 22:50 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\staff\Desktop\mbam-setup-2.0.2.1012.exe
2014-07-15 22:39 - 2014-07-15 22:50 - 04812672 _____ (Piriform Ltd) C:\Users\staff\Desktop\ccsetup415.exe
2014-07-15 22:32 - 2014-07-15 22:50 - 04862664 _____ (AVAST Software) C:\Users\staff\Desktop\avast_free_antivirus_setup_online.exe
2014-07-15 22:25 - 2014-07-12 16:02 - 00001214 _____ () C:\Users\staff\Documents\Su.Soft.html
2014-07-15 22:10 - 2014-07-15 20:34 - 00000000 ____D () C:\Windows\system32\MpEngineStore
2014-07-15 22:10 - 2009-07-13 22:32 - 00000000 ____D () C:\Windows\SysWOW64\FxsTmp
2014-07-15 22:08 - 2012-06-12 15:30 - 00000000 ____D () C:\Windows\NAPP_Dism_Log
2014-07-15 22:08 - 2012-06-12 14:43 - 00000000 ____D () C:\Windows\Downloaded Installations
2014-07-15 22:08 - 2011-02-11 20:12 - 00000000 ____D () C:\Windows\DeployWinRE2
2014-07-15 22:08 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\tracing
2014-07-15 15:02 - 2014-07-15 22:07 - 107002104 _____ (Microsoft Corporation) C:\Users\staff\Desktop\msert.exe
2014-06-27 16:31 - 2012-07-30 10:11 - 00000000 ____D () C:\Users\staff\AppData\Roaming\Skype
 
Some content of TEMP:
====================
C:\Users\staff\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpgp2p2x.dll
C:\Users\staff\AppData\Local\Temp\Quarantine.exe
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-07-21 14:56
 
==================== End Of Log ============================
 
Other than removing the adware, nothing has changed, yet.
 
What's next?
 
TIA, Teo
 

 

Attached Files



#4 nasdaq

nasdaq

  • Malware Response Team
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  • Local time:03:03 PM

Posted 22 July 2014 - 12:58 PM


If not already done please run the AdwCleaner tool and select the Clean button.
===

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.

start

HKU\.DEFAULT\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect"
HKU\S-1-5-21-1397489772-1959678714-2401187374-1001\...\Run: [HTML] => C:\WINDOWS\ProFile\Susoft.exe
ShellIconOverlayIdentifiers: DropboxExt1 -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: DropboxExt2 -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: DropboxExt3 -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: DropboxExt4 -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: DropboxExt1 -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: DropboxExt2 -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: DropboxExt3 -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} =>  No File
SearchScopes: HKLM-x32 - DefaultScope value is missing.
SearchScopes: HKCU - {983320C6-320B-4781-9900-9E87C243D494} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3298573&CUI=UN51036179623387311&UM=2
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll No File
Handler-x32: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll No File
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
CHR DefaultSearchKeyword: conduit.search
CHR DefaultSearchProvider: Conduit Search
CHR DefaultSearchURL: http://search.conduit.com/Results.aspx?ctid=CT3323128&octid=EB_ORIGINAL_CTID&SearchSource=58&CUI=&UM=2&UP=SP29F02E0A-FAE0-446A-8D3D-CD25B359F203&q={searchTerms}&SSPV=
CHR Plugin: (Shockwave Flash) - C:\Users\staff\AppData\Local\Google\Chrome\Application\34.0.1847.131\gcswf32.dll No File
CHR Plugin: (Google Update) - C:\Users\staff\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll No File
CHR HKCU\...\Chrome\Extension: [mfchmfgdaabgdjbcaophikcobddojjoe] - C:\Users\staff\AppData\Local\CRE\mfchmfgdaabgdjbcaophikcobddojjoe.crx [2013-08-12]
CHR HKLM-x32\...\Chrome\Extension: [mfchmfgdaabgdjbcaophikcobddojjoe] - C:\Users\staff\AppData\Local\CRE\mfchmfgdaabgdjbcaophikcobddojjoe.crx [2013-08-12]
AlternateDataStreams: C:\ProgramData\Temp:0B4227B4
Task: {734F7D2E-E71A-45A8-9C26-A11B9547DA8B} - \BackgroundContainer Startup Task No Task File <==== ATTENTION
CMD: ipconfig /release
CMD: netsh int ip reset
CMD: ipconfig /renew
REBOOT:
End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry if not rebooted after the fix.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/
===

How is the computer running now?

#5 Teoatawki

Teoatawki
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Posted 22 July 2014 - 08:53 PM

For starters, here's the adware cleaner log I forgot to include last time. I guess I was even more tired than I thought.

# AdwCleaner v3.216 - Report created 22/07/2014 at 00:49:20
# Updated 17/07/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : staff - SPA-INATOR
# Running from : C:\Users\staff\Desktop\Cleanup\adwcleaner_3.216.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : vToolbarUpdater18.0.0
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\SearchProtect
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Software Updater
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Software Updater
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Windows\SysWOW64\SearchProtect
Folder Deleted : C:\Users\staff\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\staff\AppData\Local\Conduit
Folder Deleted : C:\Users\staff\AppData\Local\SearchProtect
Folder Deleted : C:\Users\staff\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\staff\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\staff\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\staff\Documents\PC Health Kit
File Deleted : C:\END
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SoftwareUpdater.lnk
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasmancs
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [LManager]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\IGearSettings
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\BackgroundContainer
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Software Updater_is1
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17041
 
 
-\\ Google Chrome v
 
[ File : C:\Users\staff\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Startup_urls] : hxxp://search.conduit.com/?ctid=CT3323128&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=2&UP=SP29F02E0A-FAE0-446A-8D3D-CD25B359F203&SSPV=
Deleted [Homepage] : hxxp://search.conduit.com/?ctid=CT3323128&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=2&UP=SP29F02E0A-FAE0-446A-8D3D-CD25B359F203&SSPV=
Deleted [Extension] : booedmolknjekdopkepjjeckmjkdpfgl
Deleted [Extension] : flpcjncodpafbgdpnkljologafpionhb
Deleted [Extension] : jpmbfleldcgkldadpdinhjjopdfpjfjp
Deleted [Extension] : ndibdjnfmopecpmkdieinmbadjfpblof
 
*************************
 
AdwCleaner[R0].txt - [8648 octets] - [22/07/2014 00:46:20]
AdwCleaner[S0].txt - [8378 octets] - [22/07/2014 00:49:20]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [8438 octets] ##########
 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 21-07-2014
Ran by staff at 2014-07-22 18:07:06 Run:1
Running from C:\Users\staff\Desktop\Cleanup
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
start
 
HKU\.DEFAULT\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect"
HKU\S-1-5-21-1397489772-1959678714-2401187374-1001\...\Run: [HTML] => C:\WINDOWS\ProFile\Susoft.exe
ShellIconOverlayIdentifiers: DropboxExt1 -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: DropboxExt2 -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: DropboxExt3 -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: DropboxExt4 -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: DropboxExt1 -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: DropboxExt2 -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: DropboxExt3 -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} =>  No File
SearchScopes: HKLM-x32 - DefaultScope value is missing.
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll No File
Handler-x32: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll No File
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
CHR DefaultSearchKeyword: conduit.search
CHR DefaultSearchProvider: Conduit Search
CHR Plugin: (Shockwave Flash) - C:\Users\staff\AppData\Local\Google\Chrome\Application\34.0.1847.131\gcswf32.dll No File
CHR Plugin: (Google Update) - C:\Users\staff\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll No File
CHR HKCU\...\Chrome\Extension: [mfchmfgdaabgdjbcaophikcobddojjoe] - C:\Users\staff\AppData\Local\CRE\mfchmfgdaabgdjbcaophikcobddojjoe.crx [2013-08-12]
CHR HKLM-x32\...\Chrome\Extension: [mfchmfgdaabgdjbcaophikcobddojjoe] - C:\Users\staff\AppData\Local\CRE\mfchmfgdaabgdjbcaophikcobddojjoe.crx [2013-08-12]
AlternateDataStreams: C:\ProgramData\Temp:0B4227B4
Task: {734F7D2E-E71A-45A8-9C26-A11B9547DA8B} - \BackgroundContainer Startup Task No Task File <==== ATTENTION
CMD: ipconfig /release
CMD: netsh int ip reset
CMD: ipconfig /renew
REBOOT:
End
 
*****************
 
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce\\HKU\.DEFAULT\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect" => Value not found.
HKU\S-1-5-21-1397489772-1959678714-2401187374-1001\Software\Microsoft\Windows\CurrentVersion\Run\\HTML => value deleted successfully.
'HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt1' => Key deleted successfully.
'HKLM\Software\Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}'=> Key not found.
'HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt2' => Key deleted successfully.
'HKLM\Software\Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}'=> Key not found.
'HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt3' => Key deleted successfully.
'HKLM\Software\Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}'=> Key not found.
'HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt4' => Key deleted successfully.
'HKLM\Software\Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}'=> Key not found.
'HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt1' => Key deleted successfully.
'HKLM\Software\Wow6432Node\Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}'=> Key not found.
'HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt2' => Key deleted successfully.
'HKLM\Software\Wow6432Node\Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}'=> Key not found.
'HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt3' => Key deleted successfully.
'HKLM\Software\Wow6432Node\Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}'=> Key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
'HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{983320C6-320B-4781-9900-9E87C243D494}' => Key deleted successfully.
'HKCR\CLSID\{983320C6-320B-4781-9900-9E87C243D494}'=> Key not found.
'HKCR\PROTOCOLS\Handler\linkscanner' => Key deleted successfully.
'HKCR\CLSID\{F274614C-63F8-47D5-A4D1-FBDDE494F8D1}' => Key deleted successfully.
'HKCR\Wow6432Node\PROTOCOLS\Handler\linkscanner'=> Key not found.
'HKCR\Wow6432Node\CLSID\{F274614C-63F8-47D5-A4D1-FBDDE494F8D1}' => Key deleted successfully.
'HKLM\Software\MozillaPlugins\FF Plugin: @microsoft.com/GENUINE - disabled No File'=> Key not found.
"FF Plugin: @microsoft.com/GENUINE - disabled No File" => not found.
'HKLM\Software\Wow6432Node\MozillaPlugins\FF Plugin-x32: @microsoft.com/GENUINE - disabled No File'=> Key not found.
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File not found.
CHR DefaultSearchKeyword: conduit.search ==> The Chrome "Settings" can be used to fix the entry.
CHR DefaultSearchProvider: Conduit Search ==> The Chrome "Settings" can be used to fix the entry.
C:\Users\staff\AppData\Local\Google\Chrome\Application\34.0.1847.131\gcswf32.dll not found.
C:\Users\staff\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll not found.
c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll not found.
'HKCU\SOFTWARE\Google\Chrome\Extensions\mfchmfgdaabgdjbcaophikcobddojjoe' => Key deleted successfully.
C:\Users\staff\AppData\Local\CRE\mfchmfgdaabgdjbcaophikcobddojjoe.crx => Moved successfully.
'HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\mfchmfgdaabgdjbcaophikcobddojjoe' => Key deleted successfully.
"C:\Users\staff\AppData\Local\CRE\mfchmfgdaabgdjbcaophikcobddojjoe.crx" => File/Directory not found.
C:\ProgramData\Temp => ":0B4227B4" ADS removed successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{734F7D2E-E71A-45A8-9C26-A11B9547DA8B}' => Key deleted successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{734F7D2E-E71A-45A8-9C26-A11B9547DA8B}' => Key deleted successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\BackgroundContainer Startup Task' => Key deleted successfully.
 
=========  ipconfig /release =========
 
 
Windows IP Configuration
 
The operation failed as no adapter is in the state permissible for 
this operation.
 
========= End of CMD: =========
 
 
=========  netsh int ip reset =========
 
Reseting Global, OK!
Reseting Interface, OK!
Restart the computer to complete this action.
 
 
========= End of CMD: =========
 
 
=========  ipconfig /renew =========
 
 
Windows IP Configuration
 
The operation failed as no adapter is in the state permissible for 
this operation.
 
========= End of CMD: =========
 
 
 
The system needed a reboot. 
 
==== End of Fixlog ====
 

 Results of screen317's Security Check version 0.99.86  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
AVG AntiVirus Free Edition 2013   
 Antivirus out of date! (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Reader 10.1.9 Adobe Reader out of Date!  
 Google Chrome 34.0.1847.116  
 Google Chrome 34.0.1847.131  
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe 
 Symantec Norton Online Backup NOBuAgent.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 
 
How's it doing now? Long story short: no change. Still no Internet.
 
Thanks for your patience, Teo
 


#6 nasdaq

nasdaq

  • Malware Response Team
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Posted 23 July 2014 - 08:47 AM

Follow the instructions on this page.

http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/the-operation-failed-as-no-adapter-is-in-the-state/39ab2c22-e64e-45eb-b8d8-0e40768ee0a9
===

I would also check with my Internet Provider and make sure I have the correct settings.
They can also check the modem/router for you.
===

On other option is to start a new topic in the Networking forum
http://www.bleepingcomputer.com/forums/forum21.html

Explain your problem and include the log from this scan for their review.


Please download MiniToolBox to Desktop and run it.

Check mark the following boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List last 10 Event Viewer log
  • List content of Hosts
  • List IP Configuration
  • List Winsock Entries
  • Click Go and copy/paste the log (Result.txt) into your next post.
  • Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
===

When your internet is restored you can take care of this.

AVG AntiVirus Free Edition 2013
Antivirus out of date!
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
<<<>>>

I will leave this topic open for 6 days. If you need to return please do.

#7 nasdaq

nasdaq

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Posted 29 July 2014 - 08:23 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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