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compromised ??


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9 replies to this topic

#1 Bobz1x

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Posted 16 July 2014 - 06:44 PM

i went to amazon last night, tried to buy a gift card and got the attached warning.  amazon help couldn't tell me why he said everything is up to date. i also noticed my some of my browsers options had changed .amazon_zps64f2291a.jpg


Edited by hamluis, 16 July 2014 - 06:49 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 boopme

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Posted 16 July 2014 - 09:08 PM

Possibly, but we should get a deeper look as financials are involved. Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.
Let me know if all went well.
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#3 Bobz1x

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Posted 16 July 2014 - 09:24 PM

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17207  BrowserJavaVersion: 10.51.2
Run by Bobz at 16:03:58 on 2014-07-16
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.8182.5220 [GMT -7:00]
.
AV: ESET NOD32 Antivirus 6.0 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET NOD32 Antivirus 6.0 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

Edited by boopme, 16 July 2014 - 10:15 PM.


#4 Bobz1x

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Posted 16 July 2014 - 09:26 PM

don't see attached button



#5 boopme

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Posted 16 July 2014 - 09:44 PM

Hi because you need to repost the DDS log in the other forum..Virus, Trojan, Spyware, and Malware Removal Logs per step 7.

Post your 1st post there too.

I would just move it all there but then you won't get the email notification of replies.

Edit ... I merged these together in the original topic.

Edited by boopme, 16 July 2014 - 09:47 PM.

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#6 boopme

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Posted 16 July 2014 - 10:15 PM

Thank you..

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 5 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Bobz1x

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Posted 22 July 2014 - 03:50 PM

Today is 7/22/2014



#8 boopme

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Posted 22 July 2014 - 08:17 PM

You had a reply yesterday

http://www.bleepingcomputer.com/forums/t/541240/compromised/#entry3423406
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Bobz1x

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Posted 22 July 2014 - 09:13 PM

thank you



#10 boopme

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Posted 23 July 2014 - 09:08 AM

No problem, I will close this topic now,
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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