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Video Card Failure


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#1 WaltC

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Posted 16 July 2014 - 12:47 AM

I had an XFX Radeon HD 5770 1GB video card in my machine that had been running with no problems and consistent temperatures. One day last week I was out for about 3 hours and when I came back in I heard a fan that sounded like it was running full blast. I tried to restart the computer but got no video and two beeps. Looking at the beep codes for the Dell Precision T5400 there is not code for two beeps. I turned it off and removed the video card and discovered that the vapor chamber had expanded to 3 or 4 times it's size and actually broke part of the plastic cover. Researching I found that this seems really rare and is probably a manufacturer defect. This card belongs to my son and unfortunately he either didn't register it when he got it or used a different email when he did. This card does have a lifetime warranty if you register online. Anyone ever have this happen?



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#2 Ezzah

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Posted 16 July 2014 - 01:18 AM

This has never happened to me; however, since its within warranty, then it shouldn't matter much at all? Just backup your information, before sending your laptop to their services.


Edited by hamluis, 16 July 2014 - 12:00 PM.

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#3 WaltC

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Posted 16 July 2014 - 10:48 AM

It WOULD be under warranty if my son had registered it but he did not so we're out of luck. The vapor chamber now looks like a pillow instead of being flat.

XFX_Radeon_HD_5770.jpg



#4 Ezzah

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Posted 16 July 2014 - 06:55 PM

Did a bit of googling around with your issue. I have never encountered or seen this issue before, admittedly. But it doesn't seem like something you could fix manually. I guess you're going to have to replace it. :(


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#5 WaltC

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Posted 16 July 2014 - 07:33 PM

If nothing else was damaged by the heat I could replace this piece which is just the vapor chamber and heatsink. 
heatsink.jpg



#6 Ezzah

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Posted 16 July 2014 - 07:34 PM

You could try, but it could end up being futile and a waste of money. The decision is obviously up to you.


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#7 WaltC

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Posted 16 July 2014 - 07:44 PM

I would only consider it if I could find it really cheap, like less than $10. I think it's probably damaged anyway.


Edited by WaltC, 16 July 2014 - 07:49 PM.





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