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Audio file malware?


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#1 Seraphim2000

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Posted 15 July 2014 - 10:03 PM

I got this thing that pops up occationally using Windows Media Player.  It plays a file saying I need to call some number cause there's a problem with my computer.  I don't think it's actually doing anything, but it's fairly annoying.  Any help?


Edited by hamluis, 16 July 2014 - 08:53 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 dicke

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Posted 15 July 2014 - 10:10 PM

Welcome,

Sounds like a PUP [possibly unwanted program]

Have you run any scans? What security software have you used? Which one is installed?

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#3 Seraphim2000

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Posted 15 July 2014 - 10:32 PM

I have Spybot S&D, Avast and the basic Microsoft Secruity Essentials.  I've run scans with all of them, but come up with nothing.  I have yet to do the boot-scan with Avast, so I might try that.  I'll try that and check back tomorrow.



#4 dicke

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Posted 16 July 2014 - 10:15 AM

Hi,
Which one of those is running your active scanner? If it's more than one then that could be part of the problem rather than part of the solution.
Keep us posted

Stay well and surf safe [stay protected]

Dick E


#5 Seraphim2000

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Posted 16 July 2014 - 05:17 PM

I think they all have some kind of background protection.  I mainly use Spybot and Avast to get malware and MSE for viruses.






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