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PCKeeper & Loadshop malware infection on Lenovo Win7


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8 replies to this topic

#1 californiaflame

californiaflame

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  • Local time:12:43 PM

Posted 14 July 2014 - 09:18 PM

Greetings!

 

I am seeking some help for my friend's laptop that seems to be infected with the PCKeeper and Loadshop and possibly some other malware. I installed SuperAntiSpyware, Malwarebytes, AVG, RogueKiller and TDSKiller and they all removed quite a bit of junk, but apparently there are still some things on there. I won't run Combofix btw.

PCKeeper throws pop-up windows if I try to come to this site, so I've disconnected it from the internet and am transferring log files and such that I run on the other PC to my PC to post here.

 

DDS text log below:  

 

(Please let me know if you need any more info, and thank you!)

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.17267
Run by luis at 18:46:23 on 2014-07-14
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.3895.1925 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
AV: AVG AntiVirus 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
c:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Internet Content Filter\UpdateService.exe
C:\windows\system32\mfevtps.exe
C:\monitor.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Internet Content Filter\mfp.exe
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
C:\Program Files (x86)\Internet Content Filter\mfeicfcore.exe
C:\windows\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Web Protect\PCProtect.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\windows\servicing\TrustedInstaller.exe
C:\windows\System32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wuauclt.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\windows\System32\WUDFHost.exe
C:\Program Files\Common Files\McAfee\Platform\Core\mchost.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
c:\PROGRA~1\mcafee\msc\mcupdmgr.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = about:blank
uProxyOverride = <-loopback>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Perk Prize Panel: {47F3EB15-C230-4A0B-BE4B-D527FF483B48} - C:\Program Files (x86)\Perk Prize Panel\pp.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.9012.1008\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [CCleaner] "C:\Program Files\CCleaner\CCleaner64.exe" /AUTO
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [ICF] "C:\Program Files (x86)\Internet Content Filter\mfp.exe"
mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
dRunOnce: [WLStart] "C:\Program Files (x86)\Windows Live\Installer\wlstart.exe" /nosearch /nohomepage
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print\SmartPrintSetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
LSP: C:\windows\System32\PCProtect.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {B479199A-1242-4E3C-AD81-7F0DF801B4AE} - hxxp://download.microsoft.com/download/C/9/C/C9C3D86D-84AC-4AF0-8584-842756A66467/MicrosoftDownloadManager.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{964F88C7-1BE5-418E-B687-5A7A9AEE0935} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{DA542CB4-FA47-472E-B928-BE3C3FAE5B54} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{DA542CB4-FA47-472E-B928-BE3C3FAE5B54}\44657533230313247344 : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{DA542CB4-FA47-472E-B928-BE3C3FAE5B54}\45845402A5F4F4 : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{DA542CB4-FA47-472E-B928-BE3C3FAE5B54}\94A5A59454 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{DA542CB4-FA47-472E-B928-BE3C3FAE5B54}\A54554F5E493132303 : DHCPNameServer = 192.168.1.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
x64-mStart Page = about:blank
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.9012.1008\swg64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
x64-Run: [ETDWare] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print\SmartPrintSetup.exe
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\luis\AppData\Roaming\Mozilla\Firefox\Profiles\bxei1nkm.default\
FF - plugin: c:\PROGRA~2\mcafee\msc\npMcSnFFPl.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\globalUpdate\Update\1.3.25.0\npGoogleUpdate4.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\windows\System32\drivers\avgidsha.sys [2014-6-17 190744]
R0 Avgloga;AVG Logging Driver;C:\windows\System32\drivers\avgloga.sys [2014-6-17 328984]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\windows\System32\drivers\avgmfx64.sys [2014-6-17 123672]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\windows\System32\drivers\avgrkx64.sys [2014-6-17 31512]
R0 mfehidk;McAfee Inc. mfehidk;C:\windows\System32\drivers\mfehidk.sys [2014-4-29 784760]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\windows\System32\drivers\mfewfpk.sys [2014-4-29 346760]
R1 Avgdiska;AVG Disk Driver;C:\windows\System32\drivers\avgdiska.sys [2014-6-17 153368]
R1 AVGIDSDriver;AVGIDSDriver;C:\windows\System32\drivers\avgidsdrivera.sys [2014-6-17 242968]
R1 Avgldx64;AVG AVI Loader Driver;C:\windows\System32\drivers\avgldx64.sys [2014-6-17 235800]
R1 Avgtdia;AVG TDI Driver;C:\windows\System32\drivers\avgtdia.sys [2014-6-17 269080]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-10-10 144152]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2014-6-27 3241488]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2014-6-17 289328]
R2 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-10-21 196176]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-10-13 249648]
R2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2014-4-29 328928]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-8-3 13336]
R2 McAPExe;McAfee AP Service;C:\Program Files\McAfee\MSC\McAPExe.exe [2014-4-29 178528]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2014-4-29 328928]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2014-4-29 328928]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2014-4-29 328928]
R2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [2014-4-29 1041192]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2014-4-29 219752]
R2 mfeicfcore;McAfee Internet Content Filter Core Service;C:\Program Files (x86)\Internet Content Filter\mfeicfcore.exe [2014-4-29 2765400]
R2 mfeicfupdate;McAfee Internet Content Filter Update Service;C:\Program Files (x86)\Internet Content Filter\UpdateService.exe [2014-4-29 2316808]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\windows\System32\mfevtps.exe [2014-4-29 189912]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-8-3 2320920]
R3 ACPIVPC;Lenovo Virtual Power Controller Driver;C:\windows\System32\drivers\AcpiVpc.sys [2010-8-3 28176]
R3 ETD;ELAN PS/2 Port Input Device;C:\windows\System32\drivers\ETD.sys [2010-8-3 167816]
R3 HECIx64;Intel® Management Engine Interface;C:\windows\System32\drivers\HECIx64.sys [2010-8-3 56344]
R3 Impcd;Impcd;C:\windows\System32\drivers\Impcd.sys [2010-8-3 158976]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-8-3 271872]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\windows\System32\drivers\mfeavfk.sys [2014-4-29 311856]
R3 mfefirek;McAfee Inc. mfefirek;C:\windows\System32\drivers\mfefirek.sys [2014-4-29 522360]
R3 mfencbdc;McAfee Inc. mfencbdc;C:\windows\System32\drivers\mfencbdc.sys [2014-3-18 441264]
R3 PCProtect;PCProtect;C:\Program Files (x86)\Web Protect\PCProtect.exe [2014-1-7 1265608]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 globalUpdate;globalUpdate Update Service (globalUpdate);C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe [2014-5-27 68608]
S2 ProtectMonitor;Protect Monitor;C:\monitorsvc.exe [2014-2-13 34244]
S3 cfwids;McAfee Inc. cfwids;C:\windows\System32\drivers\cfwids.sys [2014-3-17 70592]
S3 globalUpdatem;globalUpdate Update Service (globalUpdatem);C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe [2014-5-27 68608]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\windows\System32\drivers\k57nd60a.sys [2009-6-10 270848]
S3 mfencrk;McAfee Inc. mfencrk;C:\windows\System32\drivers\mfencrk.sys [2014-3-18 96592]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2010-8-3 242720]
S3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2010-8-3 239616]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2014-3-6 1255736]
S3 wsvd;wsvd;C:\windows\System32\drivers\wsvd.sys [2009-7-21 121840]
S4 Oasis2Service;Oasis2Service;C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe [2010-6-22 46080]
.
=============== Created Last 30 ================
.
2014-07-09 05:59:13    --------    d-----w-    C:\Users\luis\AppData\Roaming\SUPERAntiSpyware.com
2014-07-09 05:58:54    --------    d-----w-    C:\ProgramData\SUPERAntiSpyware.com
2014-07-09 05:58:54    --------    d-----w-    C:\Program Files\SUPERAntiSpyware
2014-07-09 04:50:22    122584    ----a-w-    C:\windows\System32\drivers\MBAMSwissArmy.sys
2014-07-09 04:49:39    91352    ----a-w-    C:\windows\System32\drivers\mbamchameleon.sys
2014-07-09 04:49:38    63704    ----a-w-    C:\windows\System32\drivers\mwac.sys
2014-07-09 04:49:38    25816    ----a-w-    C:\windows\System32\drivers\mbam.sys
2014-07-09 04:49:35    --------    d-----w-    C:\ProgramData\Malwarebytes
2014-07-09 04:49:35    --------    d-----w-    C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-07-09 03:28:55    --------    d-----w-    C:\Users\luis\AppData\Roaming\AVG2014
2014-07-09 03:27:32    --------    d-----w-    C:\Users\luis\AppData\Roaming\TuneUp Software
2014-07-09 03:26:49    --------    d--h--w-    C:\$AVG
2014-07-09 03:26:49    --------    d-----w-    C:\ProgramData\AVG2014
2014-07-09 03:25:59    --------    d-----w-    C:\Program Files (x86)\AVG
2014-07-09 03:09:46    --------    d--h--w-    C:\ProgramData\Common Files
2014-07-09 03:09:46    --------    d-----w-    C:\Users\luis\AppData\Local\MFAData
2014-07-09 03:09:46    --------    d-----w-    C:\Users\luis\AppData\Local\Avg2014
2014-07-09 03:09:46    --------    d-----w-    C:\ProgramData\MFAData
2014-06-17 23:21:34    235800    ----a-w-    C:\windows\System32\drivers\avgldx64.sys
2014-06-17 23:07:12    328984    ----a-w-    C:\windows\System32\drivers\avgloga.sys
2014-06-17 23:06:58    269080    ----a-w-    C:\windows\System32\drivers\avgtdia.sys
2014-06-17 23:06:24    190744    ----a-w-    C:\windows\System32\drivers\avgidsha.sys
2014-06-17 23:06:22    242968    ----a-w-    C:\windows\System32\drivers\avgidsdrivera.sys
2014-06-17 23:06:22    153368    ----a-w-    C:\windows\System32\drivers\avgdiska.sys
2014-06-17 23:06:20    123672    ----a-w-    C:\windows\System32\drivers\avgmfx64.sys
2014-06-17 23:06:06    31512    ----a-w-    C:\windows\System32\drivers\avgrkx64.sys
.
==================== Find3M  ====================
.
2014-07-09 04:54:01    71344    ----a-w-    C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-07-09 04:54:01    699056    ----a-w-    C:\windows\SysWow64\FlashPlayerApp.exe
.
============= FINISH: 18:48:54.09 ===============
 



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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 19 July 2014 - 09:20 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/540987 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
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    DDS.com Download Link
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 californiaflame

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Posted 20 July 2014 - 09:23 PM

Hi,

 

Per HelpBot's request, here are new DDS logs:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.17267
Run by luis at 19:07:17 on 2014-07-20
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.3895.2358 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
AV: AVG AntiVirus 2014 *Enabled/Outdated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus 2014 *Enabled/Outdated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
c:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Internet Content Filter\UpdateService.exe
C:\windows\system32\mfevtps.exe
C:\monitor.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Internet Content Filter\mfp.exe
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\Internet Content Filter\mfeicfcore.exe
C:\windows\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Web Protect\PCProtect.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\windows\System32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\system32\wuauclt.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
c:\PROGRA~1\mcafee\msc\mcupdmgr.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\windows\system32\taskeng.exe
C:\windows\System32\svchost.exe -k WerSvcGroup
\\?\C:\windows\system32\wbem\WMIADAP.EXE
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = about:blank
uProxyOverride = <-loopback>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Perk Prize Panel: {47F3EB15-C230-4A0B-BE4B-D527FF483B48} - C:\Program Files (x86)\Perk Prize Panel\pp.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.9012.1008\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [CCleaner] "C:\Program Files\CCleaner\CCleaner64.exe" /AUTO
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [ICF] "C:\Program Files (x86)\Internet Content Filter\mfp.exe"
mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
dRunOnce: [WLStart] "C:\Program Files (x86)\Windows Live\Installer\wlstart.exe" /nosearch /nohomepage
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print\SmartPrintSetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
LSP: C:\windows\System32\PCProtect.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {B479199A-1242-4E3C-AD81-7F0DF801B4AE} - hxxp://download.microsoft.com/download/C/9/C/C9C3D86D-84AC-4AF0-8584-842756A66467/MicrosoftDownloadManager.cab
TCP: Interfaces\{DA542CB4-FA47-472E-B928-BE3C3FAE5B54} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{DA542CB4-FA47-472E-B928-BE3C3FAE5B54}\44657533230313247344 : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{DA542CB4-FA47-472E-B928-BE3C3FAE5B54}\45845402A5F4F4 : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{DA542CB4-FA47-472E-B928-BE3C3FAE5B54}\94A5A59454 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{DA542CB4-FA47-472E-B928-BE3C3FAE5B54}\A54554F5E493132303 : DHCPNameServer = 192.168.1.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
x64-mStart Page = about:blank
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.9012.1008\swg64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
x64-Run: [ETDWare] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print\SmartPrintSetup.exe
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\luis\AppData\Roaming\Mozilla\Firefox\Profiles\bxei1nkm.default\
FF - plugin: c:\PROGRA~2\mcafee\msc\npMcSnFFPl.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\globalUpdate\Update\1.3.25.0\npGoogleUpdate4.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\windows\System32\drivers\avgidsha.sys [2014-6-17 190744]
R0 Avgloga;AVG Logging Driver;C:\windows\System32\drivers\avgloga.sys [2014-6-17 328984]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\windows\System32\drivers\avgmfx64.sys [2014-6-17 123672]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\windows\System32\drivers\avgrkx64.sys [2014-6-17 31512]
R0 mfehidk;McAfee Inc. mfehidk;C:\windows\System32\drivers\mfehidk.sys [2014-4-29 784760]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\windows\System32\drivers\mfewfpk.sys [2014-4-29 346760]
R1 Avgdiska;AVG Disk Driver;C:\windows\System32\drivers\avgdiska.sys [2014-6-17 153368]
R1 AVGIDSDriver;AVGIDSDriver;C:\windows\System32\drivers\avgidsdrivera.sys [2014-6-17 242968]
R1 Avgldx64;AVG AVI Loader Driver;C:\windows\System32\drivers\avgldx64.sys [2014-6-17 235800]
R1 Avgtdia;AVG TDI Driver;C:\windows\System32\drivers\avgtdia.sys [2014-6-17 269080]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-10-10 144152]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2014-6-27 3241488]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2014-6-17 289328]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-10-13 249648]
R2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2014-4-29 328928]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-8-3 13336]
R2 McAPExe;McAfee AP Service;C:\Program Files\McAfee\MSC\McAPExe.exe [2014-4-29 178528]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2014-4-29 328928]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2014-4-29 328928]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2014-4-29 328928]
R2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [2014-4-29 1041192]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2014-4-29 219752]
R2 mfeicfcore;McAfee Internet Content Filter Core Service;C:\Program Files (x86)\Internet Content Filter\mfeicfcore.exe [2014-4-29 2765400]
R2 mfeicfupdate;McAfee Internet Content Filter Update Service;C:\Program Files (x86)\Internet Content Filter\UpdateService.exe [2014-4-29 2316808]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\windows\System32\mfevtps.exe [2014-4-29 189912]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-8-3 2320920]
R3 ACPIVPC;Lenovo Virtual Power Controller Driver;C:\windows\System32\drivers\AcpiVpc.sys [2010-8-3 28176]
R3 ETD;ELAN PS/2 Port Input Device;C:\windows\System32\drivers\ETD.sys [2010-8-3 167816]
R3 HECIx64;Intel® Management Engine Interface;C:\windows\System32\drivers\HECIx64.sys [2010-8-3 56344]
R3 Impcd;Impcd;C:\windows\System32\drivers\Impcd.sys [2010-8-3 158976]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-8-3 271872]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\windows\System32\drivers\mfeavfk.sys [2014-4-29 311856]
R3 mfefirek;McAfee Inc. mfefirek;C:\windows\System32\drivers\mfefirek.sys [2014-4-29 522360]
R3 mfencbdc;McAfee Inc. mfencbdc;C:\windows\System32\drivers\mfencbdc.sys [2014-3-18 441264]
R3 PCProtect;PCProtect;C:\Program Files (x86)\Web Protect\PCProtect.exe [2014-1-7 1265608]
S2 0210161405388888mcinstcleanup;McAfee Application Installer Cleanup (0210161405388888);C:\windows\TEMP\021016~1.EXE -cleanup -nolog --> C:\windows\TEMP\021016~1.EXE -cleanup -nolog [?]
S2 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-10-21 196176]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 globalUpdate;globalUpdate Update Service (globalUpdate);C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe [2014-5-27 68608]
S2 ProtectMonitor;Protect Monitor;C:\monitorsvc.exe [2014-2-13 34244]
S3 cfwids;McAfee Inc. cfwids;C:\windows\System32\drivers\cfwids.sys [2014-3-17 70592]
S3 globalUpdatem;globalUpdate Update Service (globalUpdatem);C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe [2014-5-27 68608]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\windows\System32\drivers\k57nd60a.sys [2009-6-10 270848]
S3 mfencrk;McAfee Inc. mfencrk;C:\windows\System32\drivers\mfencrk.sys [2014-3-18 96592]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2010-8-3 242720]
S3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2010-8-3 239616]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2014-3-6 1255736]
S3 wsvd;wsvd;C:\windows\System32\drivers\wsvd.sys [2009-7-21 121840]
S4 Oasis2Service;Oasis2Service;C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe [2010-6-22 46080]
.
=============== Created Last 30 ================
.
2014-07-09 05:59:13    --------    d-----w-    C:\Users\luis\AppData\Roaming\SUPERAntiSpyware.com
2014-07-09 05:58:54    --------    d-----w-    C:\ProgramData\SUPERAntiSpyware.com
2014-07-09 05:58:54    --------    d-----w-    C:\Program Files\SUPERAntiSpyware
2014-07-09 04:50:22    122584    ----a-w-    C:\windows\System32\drivers\MBAMSwissArmy.sys
2014-07-09 04:49:39    91352    ----a-w-    C:\windows\System32\drivers\mbamchameleon.sys
2014-07-09 04:49:38    63704    ----a-w-    C:\windows\System32\drivers\mwac.sys
2014-07-09 04:49:38    25816    ----a-w-    C:\windows\System32\drivers\mbam.sys
2014-07-09 04:49:35    --------    d-----w-    C:\ProgramData\Malwarebytes
2014-07-09 04:49:35    --------    d-----w-    C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-07-09 03:28:55    --------    d-----w-    C:\Users\luis\AppData\Roaming\AVG2014
2014-07-09 03:27:32    --------    d-----w-    C:\Users\luis\AppData\Roaming\TuneUp Software
2014-07-09 03:26:49    --------    d--h--w-    C:\$AVG
2014-07-09 03:26:49    --------    d-----w-    C:\ProgramData\AVG2014
2014-07-09 03:25:59    --------    d-----w-    C:\Program Files (x86)\AVG
2014-07-09 03:09:46    --------    d--h--w-    C:\ProgramData\Common Files
2014-07-09 03:09:46    --------    d-----w-    C:\Users\luis\AppData\Local\MFAData
2014-07-09 03:09:46    --------    d-----w-    C:\Users\luis\AppData\Local\Avg2014
2014-07-09 03:09:46    --------    d-----w-    C:\ProgramData\MFAData
.
==================== Find3M  ====================
.
2014-07-09 04:54:01    71344    ----a-w-    C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-07-09 04:54:01    699056    ----a-w-    C:\windows\SysWow64\FlashPlayerApp.exe
2014-06-17 23:21:34    235800    ----a-w-    C:\windows\System32\drivers\avgldx64.sys
2014-06-17 23:07:12    328984    ----a-w-    C:\windows\System32\drivers\avgloga.sys
2014-06-17 23:06:58    269080    ----a-w-    C:\windows\System32\drivers\avgtdia.sys
2014-06-17 23:06:24    190744    ----a-w-    C:\windows\System32\drivers\avgidsha.sys
2014-06-17 23:06:22    242968    ----a-w-    C:\windows\System32\drivers\avgidsdrivera.sys
2014-06-17 23:06:22    153368    ----a-w-    C:\windows\System32\drivers\avgdiska.sys
2014-06-17 23:06:20    123672    ----a-w-    C:\windows\System32\drivers\avgmfx64.sys
2014-06-17 23:06:06    31512    ----a-w-    C:\windows\System32\drivers\avgrkx64.sys
.
============= FINISH: 19:08:35.81 ===============
 

I do not have access to the WIN installation disk for this machine.

 

Thank you!

 

 



#4 nasdaq

nasdaq

  • Malware Response Team
  • 38,246 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:43 PM

Posted 21 July 2014 - 08:17 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop For 32bit system or For 64bit system
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
=======

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Wait for further instructions.

#5 californiaflame

californiaflame
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:12:43 PM

Posted 22 July 2014 - 12:06 AM

Hi nasdaq! Thanks for your help. Data below.

 

Roguekiller log:

RogueKiller V8.8.15 [Mar 27 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : luis [Admin rights]
Mode : Remove -- Date : 07/21/2014 20:55:23
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1    localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) HITACHI HTS545032B9A300 +++++
--- User ---
[MBR] 1b23ef23ea0bf8a5d88c42cf8e6a42f7
[BSP] baa8b4317d89d6f919f10dee348812b7 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 200 MB
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 411648 | Size: 260243 MB
2 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 533389312 | Size: 29692 MB
3 - [XXXXXX] COMPAQ (0x12) [VISIBLE] Offset (sectors): 594198528 | Size: 15109 MB
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_07212014_205523.txt >>
RKreport[0]_D_07082014_224529.txt;RKreport[0]_H_07082014_224750.txt;RKreport[0]_S_07082014_223920.txt
RKreport[0]_S_07212014_205407.txt


AdwCleaner log:

# AdwCleaner v3.216 - Report created 21/07/2014 at 21:41:42
# Updated 17/07/2014 by Xplode
# Operating System : Windows 7 Home Premium  (64 bits)
# Username : luis - GUSANDSPARKIE
# Running from : C:\Users\luis\Desktop\Malware Removal Tools\adwcleaner_3.216.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : globalUpdate
[#] Service Deleted : globalUpdatem
[#] Service Deleted : ProtectMonitor

***** [ Files / Folders ] *****

[x] Not Deleted : C:\Program Files (x86)\globalUpdate
Folder Deleted : C:\Program Files (x86)\HiDefMedia
Folder Deleted : C:\Program Files (x86)\Quiknowledge
Folder Deleted : C:\Program Files (x86)\Social Privacy  DNS
Folder Deleted : C:\Program Files (x86)\SupraSavings
Folder Deleted : C:\Program Files (x86)\Web Protect
Folder Deleted : C:\Program Files\003
Folder Deleted : C:\Program Files\Quiknowledge
Folder Deleted : C:\Program Files\SupraSavings
[x] Not Deleted : C:\Users\luis\AppData\Local\globalUpdate
Folder Deleted : C:\Users\luis\AppData\Local\PackageAware
Folder Deleted : C:\Users\luis\AppData\Roaming\1H1Q
Folder Deleted : C:\Users\luis\AppData\Roaming\AppCloudUpdater
Folder Deleted : C:\Users\luis\AppData\Roaming\VOPackage
Folder Deleted : C:\Users\luis\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\VOPackage
Folder Deleted : C:\Users\luis\Documents\Optimizer Pro
Folder Deleted : C:\Users\luis\Documents\PC Speed Maximizer
Folder Deleted : C:\Users\luis\AppData\Local\Google\Chrome\User Data\Default\Extensions\iobhlofholalpkgbeoeobhckdmfpcpce
File Deleted : C:\windows\Tasks\globalUpdateUpdateTaskMachineCore.job
File Deleted : C:\windows\System32\Tasks\globalUpdateUpdateTaskMachineCore
File Deleted : C:\windows\Tasks\globalUpdateUpdateTaskMachineUA.job
File Deleted : C:\windows\System32\Tasks\globalUpdateUpdateTaskMachineUA
File Deleted : C:\windows\System32\Tasks\LaunchApp
File Deleted : C:\windows\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-1.job
File Deleted : C:\windows\System32\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-1
File Deleted : C:\windows\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-2.job
File Deleted : C:\windows\System32\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-2
File Deleted : C:\windows\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-3.job
File Deleted : C:\windows\System32\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-3
File Deleted : C:\windows\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-5.job
File Deleted : C:\windows\System32\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-5
File Deleted : C:\windows\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-6.job
File Deleted : C:\windows\System32\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-6
File Deleted : C:\windows\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-7.job
File Deleted : C:\windows\System32\Tasks\4687970a-3c72-4da9-ab9b-abc02e5fab8f-7

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MYSEAR~1_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MYSEAR~1_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MySearchDial_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MySearchDial_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optprostart_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optprostart_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\UpdateTask_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\UpdateTask_RASMANCS
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=10
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=4
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_microsoft-security-essentials_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_microsoft-security-essentials_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{323C6E6D-1621-470F-8A52-4FDEC4E75E40}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{533403E2-6E21-4615-9E28-43F4E97E977B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{323C6E6D-1621-470F-8A52-4FDEC4E75E40}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{323C6E6D-1621-470F-8A52-4FDEC4E75E40}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{323C6E6D-1621-470F-8A52-4FDEC4E75E40}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : HKCU\Software\AppCloudUpdater
Key Deleted : HKCU\Software\GlobalUpdate
Key Deleted : HKCU\Software\installedbrowserextensions
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\suprasavings
Key Deleted : HKCU\Software\WebProtect
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Software\Supra Savings
Key Deleted : HKCU\Software\AppDataLow\Software\suprasavings
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\GlobalUpdate
Key Deleted : HKLM\Software\installedbrowserextensions
Key Deleted : HKLM\Software\WebProtect
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\AppCloudUpdater
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E6B105B8-1F65-4428-9397-1DFD8A03B94D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VOPackage
Key Deleted : [x64] HKLM\SOFTWARE\installedbrowserextensions
Key Deleted : [x64] HKLM\SOFTWARE\LevelQualityWatcher
Key Deleted : [x64] HKLM\SOFTWARE\suprasavings
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\sizlsearch
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\suprasavings

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.7600.17267


-\\ Mozilla Firefox v30.0 (en-US)

[ File : C:\Users\luis\AppData\Roaming\Mozilla\Firefox\Profiles\bxei1nkm.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\luis\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [9990 octets] - [21/07/2014 21:12:15]
AdwCleaner[S0].txt - [9434 octets] - [21/07/2014 21:41:42]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [9494 octets] ##########
 

 

Farbar log:

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 21-07-2014
Ran by luis (administrator) on GUSANDSPARKIE on 21-07-2014 21:48:26
Running from C:\Users\luis\Desktop\Malware Removal Tools
Platform: Windows 7 Home Premium (X64) OS Language: English (United States)
Internet Explorer Version 8
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore64.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Conexant Systems, Inc.) C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(SUPERAntiSpyware) C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
(McAfee, Inc.) C:\Program Files (x86)\Internet Content Filter\mfp.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgui.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(McAfee, Inc.) C:\Program Files (x86)\Internet Content Filter\UpdateService.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe
(McAfee, Inc.) C:\Program Files\McAfee\MSC\McAPExe.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
(McAfee, Inc.) C:\Program Files (x86)\Internet Content Filter\mfeicfcore.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Farbar) C:\Users\luis\Desktop\Malware Removal Tools\FRST64(1).exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe


==================== Registry (Whitelisted) ==================

HKLM\...\Run: [cAudioFilterAgent] => C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe [521272 2010-03-21] (Conexant Systems, Inc.)
HKLM\...\Run: [ETDWare] => C:\Program Files\Elantech\ETDCtrl.exe [2598280 2010-06-23] (ELAN Microelectronics Corp.)
HKLM-x32\...\Run: [ICF] => C:\Program Files (x86)\Internet Content Filter\mfp.exe [3358120 2014-04-11] (McAfee, Inc.)
HKLM-x32\...\Run: [mcpltui_exe] => C:\Program Files\McAfee.com\Agent\mcagent.exe [537992 2014-04-25] (McAfee, Inc.)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-12-20] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2014\avgui.exe [5179408 2014-06-17] (AVG Technologies CZ, s.r.o.)
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKLM\...\Policies\Explorer: [HideSCAHealth] 1
HKU\.DEFAULT\...\RunOnce: [WLStart] => C:\Program Files (x86)\Windows Live\Installer\wlstart.exe [768336 2009-07-26] (Microsoft Corporation)
HKU\S-1-5-19\...\RunOnce: [mctadmin] => C:\Windows\System32\mctadmin.exe [97280 2009-07-13] (Microsoft Corporation)
HKU\S-1-5-20\...\RunOnce: [mctadmin] => C:\Windows\System32\mctadmin.exe [97280 2009-07-13] (Microsoft Corporation)
HKU\S-1-5-21-2434517490-3141217272-4221398891-1000\...\Run: [CCleaner] => C:\Program Files\CCleaner\CCleaner64.exe [5470488 2013-09-19] (Piriform Ltd)
HKU\S-1-5-21-2434517490-3141217272-4221398891-1000\...\Run: [SUPERAntiSpyware] => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [6564120 2014-06-04] (SUPERAntiSpyware)
HKU\S-1-5-21-2434517490-3141217272-4221398891-1000\...\Policies\Explorer: [HideSCAHealth] 1
HKU\S-1-5-21-2434517490-3141217272-4221398891-1000\...\MountPoints2: {513435a4-9f8f-11df-80ab-806e6f6e6963} - F:\Setup.exe
ShellIconOverlayIdentifiers: 00avast -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
URLSearchHook: HKCU - (No Name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - No File
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM - DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites02_14_18_ff&cd=2XzuyEtN2Y1L1QzutDtDtByCzztB0B0CyDtDtC0BtC0BtCyCtN0D0Tzu0SzzyDtBtN1L2XzutBtFtBtDtFyCtFtDtN1L1CzutCyEtDtAtDyD1V1OtN1L1G1B1V1N2Y1L1Qzu2StA0C0EyCyEtCzytAtGtByD0DyCtG0E0B0EtCtGyDzytBzytGyB0D0E0Fzy0DyCzzyByEyEzz2QtN1M1F1B2Z1V1N2Y1L1Qzu2StAzy0AtBzy0DyDtDtG0C0Fzy0CtGzytDyBzztGzytD0C0CtGtAyCtCtBtByD0DyCzyzytBtB2Q&cr=732544526&ir=
SearchScopes: HKLM-x32 - DefaultScope value is missing.
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Google Toolbar Notifier BHO -> {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} -> C:\Program Files\Google\GoogleToolbarNotifier\5.7.9012.1008\swg64.dll (Google Inc.)
BHO-x32: Perk Prize Panel -> {47F3EB15-C230-4A0B-BE4B-D527FF483B48} -> C:\Program Files (x86)\Perk Prize Panel\pp.dll ()
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
BHO-x32: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Google Toolbar Notifier BHO -> {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} -> C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.9012.1008\swg.dll (Google Inc.)
BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
DPF: HKLM-x32 {17492023-C23A-453E-A040-C7C580BBF700} http://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: HKLM-x32 {B479199A-1242-4E3C-AD81-7F0DF801B4AE} http://download.microsoft.com/download/C/9/C/C9C3D86D-84AC-4AF0-8584-842756A66467/MicrosoftDownloadManager.cab
Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll (McAfee, Inc.)
Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll (McAfee, Inc.)
Hosts: 127.0.0.1    localhost

FireFox:
========
FF ProfilePath: C:\Users\luis\AppData\Roaming\Mozilla\Firefox\Profiles\bxei1nkm.default
FF Plugin: @adobe.com/FlashPlayer - C:\windows\system32\Macromed\Flash\NPSWF64_14_0_0_145.dll ()
FF Plugin: @mcafee.com/MSC,version=10 - c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer - C:\windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @google.com/npPicasa3,version=3.0.0 - C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin-x32: @mcafee.com/MSC,version=10 - c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL ()
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8081.0709 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: Quiknowledge - C:\Program Files (x86)\Mozilla Firefox\extensions\quiknowledge@quiknowledge.com [2014-05-13]
FF HKLM-x32\...\Firefox\Extensions: [quiknowledge@quiknowledge.com] - C:\Program Files (x86)\Mozilla Firefox\extensions\quiknowledge@quiknowledge.com
FF HKCU\...\Firefox\Extensions: [pp@perk.com] - C:\Program Files (x86)\Perk Prize Panel\FF
FF Extension: Perk Prize Panel - C:\Program Files (x86)\Perk Prize Panel\FF [2014-04-29]

Chrome:
=======
CHR HomePage:
CHR Extension: (Yahoo! Toolbar for Chrome) - C:\Users\luis\AppData\Local\Google\Chrome\User Data\Default\Extensions\eihhgekonheiliaidomffpplfhecmkag [2014-03-23]
CHR Extension: (No Name) - C:\Users\luis\AppData\Local\Google\Chrome\User Data\Default\Extensions\iobhlofholalpkgbeoeobhckdmfpcpce [2014-05-27]
CHR Extension: (Google Wallet) - C:\Users\luis\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-03-06]
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

==================== Services (Whitelisted) =================

R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [144152 2013-10-10] (SUPERAntiSpyware.com)
R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [3241488 2014-06-27] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [289328 2014-06-17] (AVG Technologies CZ, s.r.o.)
R2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [178528 2014-04-25] (McAfee, Inc.)
R2 McNaiAnn; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S3 McODS; C:\Program Files\McAfee\VirusScan\mcods.exe [602944 2013-08-02] (McAfee, Inc.)
R2 mcpltsvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McProxy; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 mfecore; C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [1041192 2014-03-18] (McAfee, Inc.)
R2 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [219752 2014-04-03] (McAfee, Inc.)
R2 mfeicfcore; C:\Program Files (x86)\Internet Content Filter\mfeicfcore.exe [2765400 2014-04-11] (McAfee, Inc.)
R2 mfeicfupdate; C:\Program Files (x86)\Internet Content Filter\UpdateService.exe [2316808 2014-04-11] (McAfee, Inc.)
R2 mfevtp; C:\windows\system32\mfevtps.exe [189912 2014-04-03] (McAfee, Inc.)
S4 Oasis2Service; C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe [46080 2010-06-22] () [File not signed]
S3 PCProtect; C:\Program Files (x86)\Web Protect\PCProtect.exe [X]

==================== Drivers (Whitelisted) ====================

R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [153368 2014-06-17] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [242968 2014-06-17] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [190744 2014-06-17] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [235800 2014-06-17] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [328984 2014-06-17] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [123672 2014-06-17] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31512 2014-06-17] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [269080 2014-06-17] (AVG Technologies CZ, s.r.o.)
S3 cfwids; C:\Windows\System32\drivers\cfwids.sys [70592 2014-04-03] (McAfee, Inc.)
R3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [177544 2014-04-03] (McAfee, Inc.)
U3 mfeapfk01; No ImagePath
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [311856 2014-04-03] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [522360 2014-04-03] (McAfee, Inc.)
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [784760 2014-04-03] (McAfee, Inc.)
R3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [441264 2014-03-18] (McAfee, Inc.)
S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [96592 2014-03-18] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [346760 2014-04-03] (McAfee, Inc.)
R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [14928 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS [12368 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
U3 BcmSqlStartupSvc;
U2 IviRegMgr;
U2 RichVideo;
U3 SQLWriter;
S3 wdmirror; system32\DRIVERS\WDMirror.sys [X]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2014-07-21 21:49 - 2014-07-21 21:49 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2014-07-21 21:48 - 2014-07-21 21:50 - 00009800 _____ () C:\windows\WindowsUpdate.log
2014-07-21 21:48 - 2014-07-21 21:48 - 00000000 ____D () C:\FRST
2014-07-21 21:12 - 2014-07-21 21:42 - 00000000 ____D () C:\AdwCleaner
2014-07-21 20:55 - 2014-07-21 20:55 - 00001674 _____ () C:\Users\luis\Desktop\RKreport[0]_D_07212014_205523.txt
2014-07-21 20:54 - 2014-07-21 20:54 - 00001639 _____ () C:\Users\luis\Desktop\RKreport[0]_S_07212014_205407.txt
2014-07-21 20:50 - 2014-07-21 20:50 - 00000000 ___SD () C:\windows\system32\CompatTel
2014-07-14 18:49 - 2014-07-20 19:08 - 00018372 _____ () C:\Users\luis\Desktop\dds.txt
2014-07-14 18:49 - 2014-07-20 19:08 - 00009620 _____ () C:\Users\luis\Desktop\attach.txt
2014-07-14 18:48 - 2014-06-30 18:56 - 00516096 _____ (Microsoft Corporation) C:\windows\system32\aepdu.dll
2014-07-14 18:48 - 2014-06-30 18:50 - 00424448 _____ (Microsoft Corporation) C:\windows\system32\aeinv.dll
2014-07-08 22:59 - 2014-07-08 22:59 - 00001808 _____ () C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
2014-07-08 22:59 - 2014-07-08 22:59 - 00000000 ____D () C:\Users\luis\AppData\Roaming\SUPERAntiSpyware.com
2014-07-08 22:58 - 2014-07-08 22:59 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
2014-07-08 22:58 - 2014-07-08 22:59 - 00000000 ____D () C:\Program Files\SUPERAntiSpyware
2014-07-08 22:58 - 2014-07-08 22:58 - 00000000 ____D () C:\ProgramData\SUPERAntiSpyware.com
2014-07-08 22:50 - 2014-07-08 22:50 - 00001163 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
2014-07-08 22:50 - 2014-07-08 22:50 - 00001151 _____ () C:\Users\Public\Desktop\Mozilla Firefox.lnk
2014-07-08 22:50 - 2014-07-08 22:50 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-07-08 22:47 - 2014-07-08 22:47 - 00000843 _____ () C:\Users\luis\Desktop\RKreport[0]_H_07082014_224750.txt
2014-07-08 22:46 - 2014-07-08 22:46 - 00003299 _____ () C:\Users\luis\Desktop\RKreport[0]_DN_07082014_224635.txt
2014-07-08 22:46 - 2014-07-08 22:46 - 00001001 _____ () C:\Users\luis\Desktop\RKreport[0]_PR_07082014_224610.txt
2014-07-08 22:45 - 2014-07-08 22:45 - 00041195 _____ () C:\Users\luis\Desktop\RKreport[0]_D_07082014_224529.txt
2014-07-08 22:39 - 2014-07-08 22:39 - 00043704 _____ () C:\Users\luis\Desktop\RKreport[0]_S_07082014_223920.txt
2014-07-08 22:29 - 2014-07-21 20:47 - 00000000 ____D () C:\Users\luis\Desktop\RK_Quarantine
2014-07-08 21:50 - 2014-07-08 21:50 - 00122584 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\MBAMSwissArmy.sys
2014-07-08 21:50 - 2014-07-08 21:50 - 00001106 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-07-08 21:49 - 2014-07-08 21:50 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-07-08 21:49 - 2014-07-08 21:49 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-07-08 21:49 - 2014-07-08 21:49 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-07-08 21:49 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbamchameleon.sys
2014-07-08 21:49 - 2014-05-12 07:26 - 00063704 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mwac.sys
2014-07-08 21:49 - 2014-05-12 07:25 - 00025816 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbam.sys
2014-07-08 20:28 - 2014-07-08 20:28 - 00000000 ____D () C:\Users\luis\AppData\Roaming\AVG2014
2014-07-08 20:27 - 2014-07-08 20:27 - 00000965 _____ () C:\Users\Public\Desktop\AVG 2014.lnk
2014-07-08 20:27 - 2014-07-08 20:27 - 00000000 ____D () C:\Users\luis\AppData\Roaming\TuneUp Software
2014-07-08 20:27 - 2014-07-08 20:27 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
2014-07-08 20:26 - 2014-07-08 20:28 - 00000000 ____D () C:\ProgramData\AVG2014
2014-07-08 20:26 - 2014-07-08 20:26 - 00000000 ___HD () C:\$AVG
2014-07-08 20:25 - 2014-07-08 20:25 - 00000000 ____D () C:\Program Files (x86)\AVG
2014-07-08 20:12 - 2014-07-21 21:48 - 00000000 ____D () C:\Users\luis\Desktop\Malware Removal Tools
2014-07-08 20:09 - 2014-07-21 20:48 - 00000000 ____D () C:\ProgramData\MFAData
2014-07-08 20:09 - 2014-07-08 20:34 - 00000000 ____D () C:\Users\luis\AppData\Local\Avg2014
2014-07-08 20:09 - 2014-07-08 20:09 - 00000000 ____D () C:\Users\luis\AppData\Local\MFAData

==================== One Month Modified Files and Folders =======

2014-07-21 21:50 - 2014-07-21 21:48 - 00009800 _____ () C:\windows\WindowsUpdate.log
2014-07-21 21:49 - 2014-07-21 21:49 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2014-07-21 21:49 - 2014-04-29 15:48 - 00001844 _____ () C:\Users\Public\Desktop\McAfee AntiVirus.lnk
2014-07-21 21:48 - 2014-07-21 21:48 - 00000000 ____D () C:\FRST
2014-07-21 21:48 - 2014-07-08 20:12 - 00000000 ____D () C:\Users\luis\Desktop\Malware Removal Tools
2014-07-21 21:48 - 2009-07-13 21:45 - 00013632 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-07-21 21:48 - 2009-07-13 21:45 - 00013632 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-07-21 21:45 - 2014-03-06 22:10 - 00000890 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-07-21 21:45 - 2009-07-13 22:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2014-07-21 21:42 - 2014-07-21 21:12 - 00000000 ____D () C:\AdwCleaner
2014-07-21 21:33 - 2014-03-06 22:10 - 00000894 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-07-21 21:09 - 2009-07-13 22:13 - 00726316 _____ () C:\windows\system32\PerfStringBackup.INI
2014-07-21 20:55 - 2014-07-21 20:55 - 00001674 _____ () C:\Users\luis\Desktop\RKreport[0]_D_07212014_205523.txt
2014-07-21 20:54 - 2014-07-21 20:54 - 00001639 _____ () C:\Users\luis\Desktop\RKreport[0]_S_07212014_205407.txt
2014-07-21 20:52 - 2014-03-22 15:20 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job
2014-07-21 20:50 - 2014-07-21 20:50 - 00000000 ___SD () C:\windows\system32\CompatTel
2014-07-21 20:50 - 2014-03-06 22:35 - 00000000 ____D () C:\windows\system32\MRT
2014-07-21 20:48 - 2014-07-08 20:09 - 00000000 ____D () C:\ProgramData\MFAData
2014-07-21 20:47 - 2014-07-08 22:29 - 00000000 ____D () C:\Users\luis\Desktop\RK_Quarantine
2014-07-21 20:46 - 2014-03-06 22:35 - 96441528 _____ (Microsoft Corporation) C:\windows\system32\MRT.exe
2014-07-21 20:46 - 2014-03-06 17:54 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-07-20 19:08 - 2014-07-14 18:49 - 00018372 _____ () C:\Users\luis\Desktop\dds.txt
2014-07-20 19:08 - 2014-07-14 18:49 - 00009620 _____ () C:\Users\luis\Desktop\attach.txt
2014-07-14 18:47 - 2014-04-29 15:46 - 00000000 ____D () C:\Program Files (x86)\McAfee
2014-07-08 22:59 - 2014-07-08 22:59 - 00001808 _____ () C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
2014-07-08 22:59 - 2014-07-08 22:59 - 00000000 ____D () C:\Users\luis\AppData\Roaming\SUPERAntiSpyware.com
2014-07-08 22:59 - 2014-07-08 22:58 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
2014-07-08 22:59 - 2014-07-08 22:58 - 00000000 ____D () C:\Program Files\SUPERAntiSpyware
2014-07-08 22:59 - 2014-03-06 22:10 - 00000000 ____D () C:\Program Files (x86)\Google
2014-07-08 22:58 - 2014-07-08 22:58 - 00000000 ____D () C:\ProgramData\SUPERAntiSpyware.com
2014-07-08 22:50 - 2014-07-08 22:50 - 00001163 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
2014-07-08 22:50 - 2014-07-08 22:50 - 00001151 _____ () C:\Users\Public\Desktop\Mozilla Firefox.lnk
2014-07-08 22:50 - 2014-07-08 22:50 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-07-08 22:50 - 2014-05-13 18:40 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-07-08 22:50 - 2014-05-01 09:36 - 00000000 ____D () C:\Users\luis\AppData\Roaming\Mozilla
2014-07-08 22:47 - 2014-07-08 22:47 - 00000843 _____ () C:\Users\luis\Desktop\RKreport[0]_H_07082014_224750.txt
2014-07-08 22:46 - 2014-07-08 22:46 - 00003299 _____ () C:\Users\luis\Desktop\RKreport[0]_DN_07082014_224635.txt
2014-07-08 22:46 - 2014-07-08 22:46 - 00001001 _____ () C:\Users\luis\Desktop\RKreport[0]_PR_07082014_224610.txt
2014-07-08 22:45 - 2014-07-08 22:45 - 00041195 _____ () C:\Users\luis\Desktop\RKreport[0]_D_07082014_224529.txt
2014-07-08 22:39 - 2014-07-08 22:39 - 00043704 _____ () C:\Users\luis\Desktop\RKreport[0]_S_07082014_223920.txt
2014-07-08 22:22 - 2014-04-29 09:17 - 00000000 ____D () C:\Program Files (x86)\Perk Prize Panel
2014-07-08 21:54 - 2014-03-22 15:20 - 00699056 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2014-07-08 21:54 - 2014-03-22 15:20 - 00071344 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-07-08 21:54 - 2014-03-22 15:20 - 00003768 _____ () C:\windows\System32\Tasks\Adobe Flash Player Updater
2014-07-08 21:50 - 2014-07-08 21:50 - 00122584 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\MBAMSwissArmy.sys
2014-07-08 21:50 - 2014-07-08 21:50 - 00001106 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-07-08 21:50 - 2014-07-08 21:49 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-07-08 21:49 - 2014-07-08 21:49 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-07-08 21:49 - 2014-07-08 21:49 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-07-08 20:48 - 2014-05-27 15:18 - 00000000 ____D () C:\Program Files\pcmax
2014-07-08 20:34 - 2014-07-08 20:09 - 00000000 ____D () C:\Users\luis\AppData\Local\Avg2014
2014-07-08 20:28 - 2014-07-08 20:28 - 00000000 ____D () C:\Users\luis\AppData\Roaming\AVG2014
2014-07-08 20:28 - 2014-07-08 20:26 - 00000000 ____D () C:\ProgramData\AVG2014
2014-07-08 20:28 - 2014-03-06 22:10 - 00003890 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-07-08 20:28 - 2014-03-06 22:10 - 00003638 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-07-08 20:27 - 2014-07-08 20:27 - 00000965 _____ () C:\Users\Public\Desktop\AVG 2014.lnk
2014-07-08 20:27 - 2014-07-08 20:27 - 00000000 ____D () C:\Users\luis\AppData\Roaming\TuneUp Software
2014-07-08 20:27 - 2014-07-08 20:27 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
2014-07-08 20:26 - 2014-07-08 20:26 - 00000000 ___HD () C:\$AVG
2014-07-08 20:25 - 2014-07-08 20:25 - 00000000 ____D () C:\Program Files (x86)\AVG
2014-07-08 20:21 - 2009-07-13 19:34 - 00000636 _____ () C:\windows\win.ini
2014-07-08 20:09 - 2014-07-08 20:09 - 00000000 ____D () C:\Users\luis\AppData\Local\MFAData
2014-07-08 19:56 - 2014-04-29 09:24 - 00000000 ____D () C:\Program Files (x86)\Java Update
2014-06-30 18:56 - 2014-07-14 18:48 - 00516096 _____ (Microsoft Corporation) C:\windows\system32\aepdu.dll
2014-06-30 18:50 - 2014-07-14 18:48 - 00424448 _____ (Microsoft Corporation) C:\windows\system32\aeinv.dll

Some content of TEMP:
====================
C:\Users\luis\AppData\Local\Temp\ntdll_dump.dll
C:\Users\luis\AppData\Local\Temp\Quarantine.exe


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-04-29 10:18

==================== End Of Log ============================

 

Farbar addition.txt file attached. Thanks!!



#6 nasdaq

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Posted 22 July 2014 - 07:55 AM

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
 
start

ShellIconOverlayIdentifiers: 00avast -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
URLSearchHook: HKCU - (No Name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - No File
SearchScopes: HKLM - DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites02_14_18_ff&cd=2XzuyEtN2Y1L1QzutDtDtByCzztB0B0CyDtDtC0BtC0BtCyCtN0D0Tzu0SzzyDtBtN1L2XzutBtFtBtDtFyCtFtDtN1L1CzutCyEtDtAtDyD1V1OtN1L1G1B1V1N2Y1L1Qzu2StA0C0EyCyEtCzytAtGtByD0DyCtG0E0B0EtCtGyDzytBzytGyB0D0E0Fzy0DyCzzyByEyEzz2QtN1M1F1B2Z1V1N2Y1L1Qzu2StAzy0AtBzy0DyDtDtG0C0Fzy0CtGzytDyBzztGzytD0C0CtGtAyCtCtBtByD0DyCzyzytBtB2Q&cr=732544526&ir=
SearchScopes: HKLM-x32 - DefaultScope value is missing.
BHO-x32: Perk Prize Panel -> {47F3EB15-C230-4A0B-BE4B-D527FF483B48} -> C:\Program Files (x86)\Perk Prize Panel\pp.dll ()
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Extension: Quiknowledge - C:\Program Files (x86)\Mozilla Firefox\extensions\quiknowledge@quiknowledge.com [2014-05-13]
FF HKLM-x32\...\Firefox\Extensions: [quiknowledge@quiknowledge.com] - C:\Program Files (x86)\Mozilla Firefox\extensions\quiknowledge@quiknowledge.com
FF HKCU\...\Firefox\Extensions: [pp@perk.com] - C:\Program Files (x86)\Perk Prize Panel\FF
FF Extension: Perk Prize Panel - C:\Program Files (x86)\Perk Prize Panel\FF [2014-04-29]
CHR Extension: (No Name) - C:\Users\luis\AppData\Local\Google\Chrome\User Data\Default\Extensions\iobhlofholalpkgbeoeobhckdmfpcpce [2014-05-27]
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
S3 PCProtect; C:\Program Files (x86)\Web Protect\PCProtect.exe [X]
U3 mfeapfk01; No ImagePath
U3 BcmSqlStartupSvc;
U2 IviRegMgr;
U2 RichVideo;
U3 SQLWriter;
S3 wdmirror; system32\DRIVERS\WDMirror.sys [X]

end
Save the files as fixlist.txt in to the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/
===

How is the computer running now?

#7 californiaflame

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Posted 22 July 2014 - 10:12 PM

Greetings! Was having problems replying so hopefully this one will take.

 

Fixlog.txt:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 21-07-2014
Ran by luis at 2014-07-22 19:26:40 Run:1
Running from C:\Users\luis\Desktop\Malware Removal Tools
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start

ShellIconOverlayIdentifiers: 00avast -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
URLSearchHook: HKCU - (No Name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - No File
SearchScopes: HKLM - DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites02_14_18_ff&cd=2XzuyEtN2Y1L1QzutDtDtByCzztB0B0CyDtDtC0BtC0BtCyCtN0D0Tzu0SzzyDtBtN1L2XzutBtFtBtDtFyCtFtDtN1L1CzutCyEtDtAtDyD1V1OtN1L1G1B1V1N2Y1L1Qzu2StA0C0EyCyEtCzytAtGtByD0DyCtG0E0B0EtCtGyDzytBzytGyB0D0E0Fzy0DyCzzyByEyEzz2QtN1M1F1B2Z1V1N2Y1L1Qzu2StAzy0AtBzy0DyDtDtG0C0Fzy0CtGzytDyBzztGzytD0C0CtGtAyCtCtBtByD0DyCzyzytBtB2Q&cr=732544526&ir=
SearchScopes: HKLM-x32 - DefaultScope value is missing.
BHO-x32: Perk Prize Panel -> {47F3EB15-C230-4A0B-BE4B-D527FF483B48} -> C:\Program Files (x86)\Perk Prize Panel\pp.dll ()
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Extension: Quiknowledge - C:\Program Files (x86)\Mozilla Firefox\extensions\quiknowledge@quiknowledge.com [2014-05-13]
FF HKLM-x32\...\Firefox\Extensions: [quiknowledge@quiknowledge.com] - C:\Program Files (x86)\Mozilla Firefox\extensions\quiknowledge@quiknowledge.com
FF HKCU\...\Firefox\Extensions: [pp@perk.com] - C:\Program Files (x86)\Perk Prize Panel\FF
FF Extension: Perk Prize Panel - C:\Program Files (x86)\Perk Prize Panel\FF [2014-04-29]
CHR Extension: (No Name) - C:\Users\luis\AppData\Local\Google\Chrome\User Data\Default\Extensions\iobhlofholalpkgbeoeobhckdmfpcpce [2014-05-27]
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
S3 PCProtect; C:\Program Files (x86)\Web Protect\PCProtect.exe [X]
U3 mfeapfk01; No ImagePath
U3 BcmSqlStartupSvc;
U2 IviRegMgr;
U2 RichVideo;
U3 SQLWriter;
S3 wdmirror; system32\DRIVERS\WDMirror.sys [X]

end
*****************

'HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\00avast' => Key deleted successfully.
'HKLM\Software\Classes\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}'=> Key not found.
HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks\\{81017EA9-9AA8-4A6A-9734-7AF40E7D593F} => value deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
'HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}' => Key deleted successfully.
'HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}'=> Key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
'HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{47F3EB15-C230-4A0B-BE4B-D527FF483B48}' => Key deleted successfully.
'HKCR\Wow6432Node\CLSID\{47F3EB15-C230-4A0B-BE4B-D527FF483B48}' => Key deleted successfully.
'HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}' => Key deleted successfully.
'HKCR\Wow6432Node\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}'=> Key not found.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} => value deleted successfully.
'HKCR\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}'=> Key not found.
'HKLM\Software\MozillaPlugins\FF Plugin: @microsoft.com/GENUINE - disabled No File'=> Key not found.
"FF Plugin: @microsoft.com/GENUINE - disabled No File" => not found.
'HKLM\Software\Wow6432Node\MozillaPlugins\FF Plugin-x32: @microsoft.com/GENUINE - disabled No File'=> Key not found.
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File not found.
C:\Program Files (x86)\Mozilla Firefox\extensions\quiknowledge@quiknowledge.com => Moved successfully.
HKLM\Software\Wow6432Node\Mozilla\Firefox\Extensions\\quiknowledge@quiknowledge.com => value deleted successfully.
HKCU\Software\Mozilla\Firefox\Extensions\\pp@perk.com => value deleted successfully.
C:\Program Files (x86)\Perk Prize Panel\FF => Moved successfully.
C:\Users\luis\AppData\Local\Google\Chrome\User Data\Default\Extensions\iobhlofholalpkgbeoeobhckdmfpcpce => Moved successfully.
'HKLM\SOFTWARE\Policies\Google' => Key deleted successfully.
'HKCU\SOFTWARE\Policies\Google' => Key deleted successfully.
PCProtect => Service deleted successfully.
mfeapfk01 => Service deleted successfully.
BcmSqlStartupSvc => Service deleted successfully.
IviRegMgr => Service deleted successfully.
RichVideo => Service deleted successfully.
SQLWriter => Service deleted successfully.
wdmirror => Service deleted successfully.

==== End of Fixlog ====

 

checkup.txt:

 Results of screen317's Security Check version 0.99.86  
 Windows 7  x64 (UAC is enabled)  
 Out of date service pack!!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
AVG AntiVirus 2014                   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 14.0.0.145  
 Adobe Reader XI  
 Mozilla Firefox (30.0)
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

Status: Laptop seems to be running free of malware! Checked a few sites and no issues. Think it's clean! Thank you so much!!

 

It still seems a little slow to me, but I don't think it's because of malware. I may research that on this site a little as well.

 

Thanks very much for your help!!  :)

 



#8 nasdaq

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Posted 23 July 2014 - 08:49 AM

For you added security install Windows 7 Service Pack 1 (SP1)
http://windows.microsoft.com/installwindows7sp1

===

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#9 nasdaq

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Posted 29 July 2014 - 08:23 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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