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Network connectivity & adapter diagnosis


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#1 Blockinlick

Blockinlick

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Posted 14 July 2014 - 06:43 PM

Not sure this is the appropriate forum to post this, but I couldn't find anything else.

Our houshold has 3 computers and one wireless moden from TWC. The laptop and other PC connect fine, but my PC is suddenly having gateway connectivity issues.

My PC is an HP with built-in wireless adapter. I'm thinking maybe the adapter went bad, but I know nothing about these or how to find/disable/remove/install them. I'm also not %100 sure it's the adapter.

Any information or help on this would be appreciated.



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#2 scotty_ncc1701

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Posted 14 July 2014 - 07:00 PM

Try:

 

1.  Open Command Prompt at the elevated (Admin) level.
2.  Enter the command (no quotes): "netsh winsock reset"
3.  Enter the command (no quotes): "netsh int ip reset c:\resetlog.txt"
4.  Reboot
 

If that doesn't work, go to HP, find the drivers for your computer, download and install them again.

 

P.S.  Providing the make, model and OS of your would be helpful.

 

Have a great day!

:bananas: :bounce:


Edited by scotty_ncc1701, 14 July 2014 - 07:03 PM.


#3 scotty_ncc1701

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Posted 14 July 2014 - 07:20 PM

1.  Go to:  http://www8.hp.com/us/en/support.html
2.  Click "Drivers & Downloads"
3.  In "Find my product" enter your computer make and model, for example: 2000-2b19WM
4.  Click "Go"
5.  The site will give a list of computers (maybe only one).
6.  Click on your computer make/model.
7.  Select your OS version.
8.  Click "Next".
9.  Find the software you want.
10.  Download the software.
11.  Install the software.

 

Have a great day!

:bananas: :bounce:






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