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start up help


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44 replies to this topic

#1 scififan

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Posted 14 July 2014 - 05:17 PM

Hi all,

 

I'm not PC literate, and I have iolo system mecchanic and it is saying I have seven programs on my pc that may affect the speed, and on. Problem is, I'm not sure what to take off for that, or what I could take out of my installed programs in my control panel.

 

I hope I gave a question that make sense lol. If anyone can help, thanks in advance



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#2 dicke

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Posted 14 July 2014 - 08:27 PM

Welcome,

Which programs are they recommending you eliminate?

If you are not experiencing any real problems then there may be no real need to make any corrections

If it isn't broken I don't recommend we try to fix it until it is!

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#3 hamluis

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Posted 15 July 2014 - 05:35 AM

Please...uninstall the Iolo program and any others like it from your system.

 

Registry Cleaners/Optimizers

 

Louis


Edited by hamluis, 15 July 2014 - 11:13 AM.


#4 Allan

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Posted 15 July 2014 - 06:30 AM

Don't worry about what Iolo tells you. As suggested above, uninstall it. If your system is working okay there is no need to do anything else. If you are having specific issues with your system please tell us what they are.


Edited by hamluis, 15 July 2014 - 11:13 AM.


#5 scififan

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Posted 16 July 2014 - 03:41 PM

It's just..slow. I'm not sure if it's too much clutter, or a speed thing, or what. I apologize, as I said I don't know too much about my comp.

 

It takes sometimes up to 1 1/2 min to get from welcome screen to my desktop for one.

If I'm watching a vid on YT or Netflix, it likes to cut out and freeze, sometimes having to reboot and wait another 2 min.

I see all these programs that claim to help with comp. issues, and I don't know what to use, as they all claim to do this or that on the surface. I was taken in by that FBI money virus last year, and I freaked out! I'm real leery about putting programs on the comp.

 

What info could I give to help with this issue?

 

 

In advance, I'd like to say thanks to those of you that have replied to my posting (dicke, Louis, Allan).



#6 hamluis

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Posted 16 July 2014 - 03:46 PM

Did you uninstall the program, as suggested? 

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#7 scififan

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Posted 17 July 2014 - 12:32 PM

Operating System

Windows 7 Home Premium 64-bit SP1

CPU

Intel Celeron B800 @ 1.50GHz 41 °C

Sandy Bridge 32nm Technology

RAM

2.00GB Single-Channel DDR3 @ 532MHz (7-7-7-20)

Motherboard

Acer HMA51_HR (CPU1) 48 °C

Graphics

Generic PnP Monitor (1366x768@60Hz)

Intel HD Graphics Family (Acer Incorporated [ALI])

Storage

232GB Western Digital WDC WD2500BPVT-22JJ5T0 (SATA) 38 °C

Optical Drives

Slimtype DVD A DS8A5SH

Audio

Realtek High Definition Audio

 

*************************************

 

MiniToolBox by Farbar  Version: 06-07-2014
Ran by Clements (administrator) on 17-07-2014 at 12:29:04
Running from "C:\Users\Clements\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/17/2014 11:56:57 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index.  (HRESULT : 0x80040d03) (0x80040d03)

Error: (07/17/2014 11:56:57 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index.  (HRESULT : 0x80040d03) (0x80040d03)

Error: (07/17/2014 11:56:57 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index.  (HRESULT : 0x80040d03) (0x80040d03)

Error: (07/17/2014 11:56:49 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (07/17/2014 11:56:49 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=431}. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (07/17/2014 11:56:49 AM) (Source: Windows Search Service) (User: )
Description: The gatherer is unable to read the registry URL.

Context:  Application, SystemIndex Catalog


Details:
    (HRESULT : 0x0) (0x00000000)

Error: (07/17/2014 11:56:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/16/2014 00:17:05 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 534678

Error: (07/16/2014 00:17:05 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 534678

Error: (07/16/2014 00:17:05 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (07/17/2014 00:01:41 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (07/17/2014 11:57:43 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:
%%1056

Error: (07/17/2014 11:56:58 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (07/17/2014 11:56:57 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147218173.

Error: (07/17/2014 11:55:12 AM) (Source: Service Control Manager) (User: )
Description: The iolo System Service service failed to start due to the following error:
%%2

Error: (07/17/2014 11:54:10 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:52:26 AM on ‎7/‎17/‎2014 was unexpected.

Error: (07/17/2014 11:45:18 AM) (Source: Service Control Manager) (User: )
Description: The iolo System Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/16/2014 09:27:40 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (07/16/2014 08:38:39 AM) (Source: DCOM) (User: )
Description: 1053TrustedInstaller{752073A1-23F2-4396-85F0-8FDB879ED0ED}

Error: (07/16/2014 08:38:26 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================
Error: (07/17/2014 11:56:57 AM) (Source: Windows Search Service)(User: )
Description:
Details:
    The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index.  (HRESULT : 0x80040d03) (0x80040d03)

Error: (07/17/2014 11:56:57 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index.  (HRESULT : 0x80040d03) (0x80040d03)

Error: (07/17/2014 11:56:57 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index.  (HRESULT : 0x80040d03) (0x80040d03)

Error: (07/17/2014 11:56:49 AM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

Error: (07/17/2014 11:56:49 AM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
431

Error: (07/17/2014 11:56:49 AM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog


Details:
    (HRESULT : 0x0) (0x00000000)
URL

Error: (07/17/2014 11:56:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/16/2014 00:17:05 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 534678

Error: (07/16/2014 00:17:05 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 534678

Error: (07/16/2014 00:17:05 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


CodeIntegrity Errors:
===================================
  Date: 2012-09-30 05:44:34.532
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-09-30 05:44:34.532
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-09-30 05:44:34.517
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-09-30 05:44:34.423
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-09-30 05:44:34.423
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-09-30 05:44:34.423
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-09-22 09:38:27.319
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-09-22 09:38:27.319
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-09-22 09:38:27.303
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-09-22 09:38:27.225
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
Acer Backup Manager (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.99 - NTI Corporation)
Acer Crystal Eye Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.)
Acer Crystal Eye Webcam (x32 Version: 1.0.1904 - CyberLink Corp.) Hidden
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3007 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3502 - Acer Incorporated)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.04.3502 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3500 - Acer Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.7.0.19480 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 2.7.0.19480 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)
Alcor Micro USB Card Reader (HKLM-x32\...\AmUStor) (Version: 1.2.42.68439 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.2.42.68439 - Alcor Micro Corp.) Hidden
AOL Uninstaller (Choose which Products to Remove) (HKLM-x32\...\AOL Uninstaller) (Version:  - AOL Inc.)
Apple Application Support (HKLM-x32\...\{21ECABC3-40B2-42DF-8E21-ACF3A4D0D95A}) (Version: 3.0.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.2.43 - Atheros Communications Inc.)
Backup Manager V3 (x32 Version: 3.0.0.99 - NTI Corporation) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CBR (HKLM\...\{A8305DB2-3F6A-43CF-8CE3-EFD3D0F1C352}) (Version: 0.7 - G.Waser)
clear.fi (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 1.0.1720.00 - CyberLink Corp.)
clear.fi (x32 Version: 1.0.1517_36458 - CyberLink Corp.) Hidden
clear.fi (x32 Version: 1.0.1720.00 - CyberLink Corp.) Hidden
clear.fi (x32 Version: 9.0.7709 - CyberLink Corp.) Hidden
clear.fi Client (HKLM-x32\...\{43AAE145-83CF-4C96-9A5E-756CEFCE879F}) (Version: 1.05.3000 - Acer Incorporated)
ComicRack v0.9.156 (HKLM\...\ComicRack) (Version: v0.9.156 - cYo Soft)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
eBay Worldwide (HKLM-x32\...\{D3E5A972-9A15-427D-AE78-8181A5FD943C}) (Version: 2.2.0409 - OEM)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Galerie de photos Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Acer Incorporated)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2342 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
iTunes (HKLM\...\{5A68A656-979F-4168-8795-E2E368AA4DC2}) (Version: 11.2.2.3 - Apple Inc.)
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 5.1.4 - Acer Inc.)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft IntelliPoint 8.2 (HKLM\...\Microsoft IntelliPoint 8.2) (Version: 8.20.468.0 - Microsoft Corporation)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0 - Microsoft Corporation) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4631.1002 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5131.5000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4023.1211 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft VC9 runtime libraries (x32 Version: 1.0.0 - AOL Inc.) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.6.9575 - Barnesandnoble.com)
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.3.0.12 - Symantec Corporation)
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8942 - NTI Corporation)
NTI Media Maker 9 (x32 Version: 9.0.2.8942 - NTI Corporation) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4631.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4631.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4631.1002 - Microsoft Corporation) Hidden
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
RealDownloader (x32 Version: 17.0.11 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.10 - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6374 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.18.0 - Synaptics Incorporated)
System Checkup 3.5 (HKLM-x32\...\{4AC7B4E7-59B7-4E48-A60D-263C486FC33A}_is1) (Version: 3.5.0.25 - iolo technologies, LLC)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 2.6.1f3_31223 - Unity Technologies ApS)
UpdateService (x32 Version: 1.0.0 - RealNetworks, Inc.) Hidden
Viewpoint Media Player (HKLM-x32\...\ViewpointMediaPlayer) (Version:  - )
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 5.3.0.0 - Azureus Software, Inc.)
Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Media Center Add-in for Flash (HKLM-x32\...\{E2D09AC2-4153-4817-AAEB-24F92A8BCE88}) (Version: 4.1.2.0 - Microsoft Corporation)

========================= Memory info: ===================================

Percentage of memory in use: 84%
Total physical RAM: 1899.86 MB
Available physical RAM: 288.61 MB
Total Pagefile: 2899.86 MB
Available Pagefile: 933.74 MB
Total Virtual: 4095.88 MB
Available Virtual: 3988.07 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:217.79 GB) (Free:52.79 GB) NTFS
2 Drive d: (Jul 15 2014) (CDROM) (Total:4.38 GB) (Free:2.71 GB) UDF

========================= Users: ========================================

User accounts for \\CLEMENTS-PC

Administrator            AJC1970                  Clements                 
Guest                    Windy City Assassin      


**** End of log ****

 

I hope this is everything, and I did delete the iolo program
 



#8 hamluis

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Posted 17 July 2014 - 02:19 PM

Speccy Snapshot link?

 

Louis



#9 scififan

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Posted 21 July 2014 - 12:03 PM

Operating System
    Windows 7 Home Premium 64-bit SP1
CPU
    Intel Celeron B800 @ 1.50GHz    41 °C
    Sandy Bridge 32nm Technology
RAM
    2.00GB Single-Channel DDR3 @ 532MHz (7-7-7-20)
Motherboard
    Acer HMA51_HR (CPU1)    48 °C
Graphics
    Generic PnP Monitor (1366x768@60Hz)
    Intel HD Graphics Family (Acer Incorporated [ALI])
Storage
    232GB Western Digital WDC WD2500BPVT-22JJ5T0 (SATA)    36 °C
Optical Drives
    Slimtype DVD A DS8A5SH
Audio
    Realtek High Definition Audio


Edited by scififan, 21 July 2014 - 12:03 PM.


#10 hamluis

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Posted 21 July 2014 - 04:00 PM

System Checkup 3.5 is an Iolo product...it's still installed.

 

Uninstall McAfee Security Scan Plus.

 

Please...re-read the instructions for creating and posting the URL for the Speccy Snapshot.

 

Louis


Edited by hamluis, 21 July 2014 - 04:05 PM.


#11 scififan

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Posted 21 July 2014 - 04:51 PM

I can't finish the last step in Speccy, I have to do it manually as it says I can't publish due "to browser security settings, the editor is not able to access your clipboard data directly. You are required to paste it again in this window.' That's what I was doing.

 

McAfee is uninstalled, as well as System Checkup 3.5



#12 scififan

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Posted 21 July 2014 - 04:54 PM

Operating System
    Windows 7 Home Premium 64-bit SP1
CPU
    Intel Celeron B800 @ 1.50GHz    41 °C
    Sandy Bridge 32nm Technology
RAM
    2.00GB Single-Channel DDR3 @ 532MHz (7-7-7-20)
Motherboard
    Acer HMA51_HR (CPU1)    47 °C
Graphics
    Generic PnP Monitor (1366x768@60Hz)
    Intel HD Graphics Family (Acer Incorporated [ALI])
Storage
    232GB Western Digital WDC WD2500BPVT-22JJ5T0 (SATA)    36 °C
Optical Drives
    Slimtype DVD A DS8A5SH
Audio
    Realtek High Definition Audio

 

This is the only way it does it. (Speccy)



#13 hamluis

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Posted 22 July 2014 - 09:47 AM

You cannot paste all the data that appears on a snapshot.

 

Since the Iolo programs were probably responsible for your "problems", does your system exhibit any problems?

 

Louis



#14 scififan

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Posted 28 July 2014 - 04:04 AM

Hi Louis,

 

Sorry I didn't get back sooner, I had an er visit and subsequent admission for a few days. My PC is just slow, it takes about a min and a half from power on to welcome screen, I had two diff anti malware/spyware/virus programs and I got conflicting answers, Iolo seemed to work, it just told me 7 particular programs were slowing me down, but I didn't know what was safe to delete/keep so I came here. I have Infinity cable/internet so it gave me McAfee, but I don't really like it.

 

I do basic things like clean 'net history, cookies, disk cleanup pretty well, but there's probably better ways to do diagnose and clean this thing.

 

I don't have a lot, (well, define a lot) of dl'd videos on my HD that I'm burning to dvd r, and not sure if doing that right, as I can't see them on dvd player with tv, just dvd on pc. It tells me I have low memory at times, I need to close programs, that sort of thing. I use AOL for email, FF for browsing as I heard IE was virus ridden.

 

I don't game on this as I want a desktop for that, so I'm seriously confused as to how to get laptop working faster. As I said above, I get low memory showing, and it just takes forever. Youtube works well, no freezing there, except occasionally.

 

IF it can be helped, can you LMK what 'anti' everything programs to use to keep me running better? I had the FBI money virus late last year too, so I'm paranoid as what to put on it now.

 

I apologize for the rambling, I can't afford to lose access to the laptop through some mistake I made as I've got classes starting mid Aug, need this for a little while longer.



#15 hamluis

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Posted 28 July 2014 - 10:20 AM

Please post a new MiniToolBox log.

 

Louis






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