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0x6D9 error code


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#1 edjanowsky

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Posted 14 July 2014 - 05:13 PM

I need to open port 443 but when I try to open advance settings in windows firewall I get error code 0x6D9. If I try to turn on the firewall I get 0x80070424. I tried system file checker tool with no issues, but when trying to reset the firewall settings, the netsh advfirewall reset command came back with an error telling me to make sure the service is running. Please help!


Edited by edjanowsky, 14 July 2014 - 06:19 PM.


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#2 sflatechguy

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Posted 14 July 2014 - 07:32 PM

The 0x6D9 error indicates you've got some services that the firewall needs to have running that aren't running.

http://answers.microsoft.com/en-us/windows/forum/windows_7-security/unable-to-turn-on-windows-firewall-error-code/03c682a0-1ed1-482b-9324-bfd572fa7036

 

The 0x8007040424 error may also indicate that certain services that are needed aren't running, but it could also indicate your system is infected.

Try running the fixit tool first: http://support.microsoft.com/kb/968002

See this thread for more troubleshooting steps if the fixit doesn't work.

http://answers.microsoft.com/en-us/windows/forum/windows_7-security/windows-7-firewall-error-error-code-0x80070424/d19ebbf3-b0d2-4dcc-a6e1-8289fa19a65a



#3 edjanowsky

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Posted 14 July 2014 - 10:00 PM

I tried the fixit which found issues that it resolved but none that repaired my issue with the firewall. netsh advfirewall reset command isn't working because firewall isn't running. I tried downloading an anti-virus but was told the base filtering engine wasn't present.

 

This all started when I downloaded and installed a huge amount of windows updates including internet explorer 11. I realized afterwards ie11 wasn't going to work with some untrained helpers so I did a system restore to an earlier time. There may also be some virus involved and the updates/restore has nothing to do with it but fwiw.

 

I opened services.msc but Windows Firewall service wasn't even listed. I'm going to try the firewall fixit after I uninstall zonealarm. Maybe that'll do it.


Edited by edjanowsky, 14 July 2014 - 10:41 PM.


#4 edjanowsky

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Posted 14 July 2014 - 10:14 PM

zonealarm uninstalled through control panel.

 

computer restarted

 

fix it still says windows firewall can not be set as default firewall.


Edited by edjanowsky, 14 July 2014 - 10:20 PM.


#5 sflatechguy

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Posted 14 July 2014 - 10:28 PM

It's quite possible the (canceled?) updates followed by the system restore damaged some system files -- the fact that Windows Firewall service and the base filtering engine don't exist is not a good sign. In addition to the firewall service, your firewall needs the base filtering engine in order to perform, and you can't install AV software without it. Can you see BFE listed in services? If so, try starting it. If not... http://blog.crosbydrive.com/?p=265

 

If you can't get the firewall issue resolved, you may have to just reinstall the OS.



#6 edjanowsky

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Posted 14 July 2014 - 11:01 PM

It's quite possible the (canceled?) updates followed by the system restore damaged some system files -- the fact that Windows Firewall service and the base filtering engine don't exist is not a good sign. In addition to the firewall service, your firewall needs the base filtering engine in order to perform, and you can't install AV software without it. Can you see BFE listed in services? If so, try starting it. If not... http://blog.crosbydrive.com/?p=265

 

If you can't get the firewall issue resolved, you may have to just reinstall the OS.

OK the link took me to a page with a fix for a 64bit but I have 32. Another link http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe said finally try this program from ESET which worked to reinstall the BFE and Windows Firewall.

 

This'll keep me busy for awhile. Much thanks to you sflatechguy!



#7 sflatechguy

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Posted 14 July 2014 - 11:11 PM

I'm not that familiar with Eset's tool. But I'm glad it worked for you. :thumbsup2:

 

When you're done and need to uninstall it, you'll need this: http://www.bleepingcomputer.com/download/eset-uninstaller/


Edited by sflatechguy, 14 July 2014 - 11:19 PM.


#8 edjanowsky

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Posted 16 July 2014 - 09:23 AM

I still have unknown issues. Online programs keep timing out. One provider says I need to open port 443. I did this with a new rule in the advanced section of windows firewall but canyouseeme.org still says it can't see me on that port or even on port 80. I tried turning off the firewall altogether but I still could not be seen. For the moment I need the online program to work but I suspect this is a much larger issue I've created.



#9 sflatechguy

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Posted 16 July 2014 - 12:23 PM

Fisrt off, try running the Windows firewall diagnostic tool and see if that fixes the issue: http://support.microsoft.com/mats/windows_firewall_diagnostic/en-us

 

If that still doesn't solve it, try checking your TCP/IP configuration. There are a series of tests involved; make sure to go through each one: http://support.microsoft.com/kb/169790

 

If you get stuck or have questions, post back.






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