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Stuck in start up "Installing update 6 of 8..." loop

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#1 ChrisInVt


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Posted 14 July 2014 - 07:40 AM

I started up my HP Touch Smart today and it started autmatically updating. It has been stuck on Update 6 of 8 for several hours.


How can I safely get out of this loop?


Thank you.

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#2 wpgwpg


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Posted 14 July 2014 - 09:04 AM

  Normally you don't want to power off during these updates, but sometimes when something like this happens, you have no choice.  Just power off, wait a few seconds, then power back on and hope for the best.  Usually that works.


Good luck.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 dc3


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Posted 14 July 2014 - 11:02 AM

Some updates can take that long.  I would wait a couple more hours and see if it finishes configuring the updates.  If you do a hard shut down you could damage files, not just from the hard shut down, but from stopping the update configuration.


Updates will load when you go to shut down your computer, then when it is next started the updates will be configured.

Edited by dc3, 14 July 2014 - 11:03 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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