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I know I fried my External Hard Drive

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#1 pahutch13


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Posted 14 July 2014 - 12:49 AM

Long story, short. I confused my electronic plugs (always mark your plugs when cleaning).  I sent an electronic current through a USB multiport to my computer (ouch- $450 repair- I did have a imd7 processor, major graphics, and HD video capabiltity) and  then I thought it was safe to plug my external hard drive (which smoked when plugged in to the multi USB);  yes, I knew something was wrong then.  I know I have observed a number of programs that can recover files (I thought my cloud back up was in operation, but apparently not for the external)  When I view my cloud back up for the external, it is not present.  So my question is - what program would you use to recover files from the external?  The main files I have are related to photos.  I take alot of pictures and I use Adobe Lightroom or Photoshop; I save my files as DNG.


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#2 zingo156


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Posted 14 July 2014 - 07:38 AM

If the hard drive is not seen by the computer in disk management, you can try to remove the drive from the usb enclosure and connect it directly to a sata port in your computer. If you are lucky the part that smoked may just be the USB - Sata controller board of the external enclosure.


If you're not so lucky, it could be something on the hard drives controller board that fried. Unfortunately with most newer hard drives the only way to recover data would be to send it in to a data recovery specialist. Ontrack Data Recovery and Drive Savers are two companies I have used in the past.


IT IS NOT CHEAP, the lowest cost I have ever seen was right around $1000. To take a drive apart, you need a clean room and very special equipment to read the platters when they are removed from the drive.


If this is a smaller hard drive, less than 250GB I have in some rare cases been able to replace the controller board on the bottom of the hard drive (which is likely what smoked) from an identical hard drive that was new or still working. The replacement board for the drive must come from an identical drive (model number) and I try to match batch numbers if possible. I estimate replacing the boards works about 25% of the time and will set you back the cost of a new identical drive if you can even find one.

If I am helping you with a problem and I have not responded within 48 hours please send me a PM.

#3 Sneakycyber


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Posted 17 July 2014 - 10:35 PM

I have used Ecodata recovery based in Florida www.ecodatarecovery.com
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

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