Long story, short. I confused my electronic plugs (always mark your plugs when cleaning). I sent an electronic current through a USB multiport to my computer (ouch- $450 repair- I did have a imd7 processor, major graphics, and HD video capabiltity) and then I thought it was safe to plug my external hard drive (which smoked when plugged in to the multi USB); yes, I knew something was wrong then. I know I have observed a number of programs that can recover files (I thought my cloud back up was in operation, but apparently not for the external) When I view my cloud back up for the external, it is not present. So my question is - what program would you use to recover files from the external? The main files I have are related to photos. I take alot of pictures and I use Adobe Lightroom or Photoshop; I save my files as DNG.