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Posted 13 July 2014 - 07:43 PM
Posted 13 July 2014 - 09:16 PM
What version of word are you using? Where is the file path you are saving and opening files from?
Posted 14 July 2014 - 03:07 PM
Sorry, I should have added this info to the original post:
Word 2010 (Microsoft Office Home and Student 2010)
Folder - can be any folder, but typically this is on my D drive where I have my personal files. This problem occurs independent of the folder.
And I have been keeping up with the latest Microsoft updates.
Posted 14 July 2014 - 04:35 PM
Sounds like folder permission setting.
A few reasons why this could happened are these causes: patching the system, upgrading from one version of Windows to another, and saving files to the top-level directory (C:\). Microsoft knows this is an issue, but for some reason the company doesn’t call it a bug.
According to Microsoft, "The Read-only attribute for a folder is typically ignored by Windows, Windows components and accessories, and other programs. For example, you can delete, rename, and change a folder with the Read-only attribute by using Windows Explorer. The Read-only and System attributes is only used by Windows Explorer to determine whether the folder is a special folder, such as a system folder that has its view customized by Windows (for example, My Documents, Favorites, Fonts, Downloaded Program Files), or a folder that you customized by using the Customize tab of the folder’s Properties dialog box.”
Say you save your word document into 'my documents' which windows explorer's path is typically C:\Users\(your user name)\Documents. That file folder maybe set to read only. You would have to change the attribute of that entire folder to read/write permissions.
Also User Account Control aka UAC could be causing the problem. I am a strong beleiver in security and UAC is all about system security. It prevents programs like virus from running and it logs security issues for us. It can also cause problems like the one we are facing. I would run a test and disable UAC and see if that resolves our problem. Here is a how to:
If the above did not solve the issue let me know and I will walk you through creating a new user profile to see if your windows user profile is corrupt.
Posted 14 July 2014 - 06:01 PM
FWIW: I agree with MS...Windows typically ignores the "read-only" attribute. I've only found it operative in two circumstances:
a. Files which may be copied;/moved from a CD/DVD.
b. Some system files.
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