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Pc randomly restarts when playing high end games like BL2


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3 replies to this topic

#1 iamelmo1

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Posted 12 July 2014 - 09:34 PM

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          7/12/2014 9:57:49 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      LuisGomez
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>3</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2014-07-13T01:57:49.572979300Z" />
    <EventRecordID>2155</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>LuisGomez</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
  </EventData>
</Event>
 
OS Name Microsoft Windows 8.1
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LUISGOMEZ
System Manufacturer MSI
System Model MS-7850
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel® Core™ i5-4570 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V4.3, 6/27/2014
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer MSI
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.3.9600.17031"
User Name LuisGomez\LUISGOMEZ\iamelmo1
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.95 GB
Available Physical Memory 6.29 GB
Total Virtual Memory 9.83 GB
Available Virtual Memory 7.78 GB
Page File Space 1.88 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Graphics - Nividia GTX 660
 
Happens random and happens usually during game play I tried reinstalling gpu driver and just recently updated my Bios. Its a brand new pc from cyberpowerpc so i don't know why it's acting like that.

Attached Files


Edited by iamelmo1, 12 July 2014 - 09:35 PM.


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#2 dikbozo

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Posted 12 July 2014 - 11:48 PM

I couldn't find it ion the logs you posted so what are the specs on your power supply? I suspect either a small PSU or one that is intermittent in supplying juice to your video card starving the system and causing the reboot.



#3 iamelmo1

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Posted 13 July 2014 - 12:10 AM

It's a 600 watt power supply 80+



#4 dikbozo

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Posted 13 July 2014 - 02:22 AM

I use one of these to test all my power supplies. It has solved alot of problems.

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16899109003






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