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window crashes after booting nothing found with avg or malwarebytes


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9 replies to this topic

#1 cavegoat

cavegoat

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Posted 12 July 2014 - 07:12 AM

Hi, thanks for looking. So to catch u up, I boot up, get to the desktop and after about 5 minutes, something is "running" and Boggs down/freezes everything. I can't access task manager, close the program, etc. A lot of the time I see a tab saying waiting for cache to load.

I have also run an rkill-malwarebytes scan and it shows nothing. Avgfree scan gets bogged down around 46000 objects scanned, but did get through a scan and that found nothing too..

Ideas?

Edited by cavegoat, 12 July 2014 - 07:13 AM.


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#2 bassfisher6522

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Posted 12 July 2014 - 07:23 AM

Also try Spybot S&D and Ccleaner. Then check all your browsers for any add ons that shouldn't be there or you don't use and remove them. Then run sfc /scannow from an elevated cmd prompt.

 

 

http://support.microsoft.com/kb/929833



#3 hamluis

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Posted 12 July 2014 - 09:19 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis
 



#4 cavegoat

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Posted 12 July 2014 - 10:27 AM

Hi moderator!

I'll attempt to run the toolbox, no promises as the PC is a fickle.
Thanks
Cave

#5 cavegoat

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Posted 12 July 2014 - 10:35 AM

log:

 

MiniToolBox by Farbar  Version: 06-07-2014
Ran by doogie (administrator) on 12-07-2014 at 11:34:00
Running from "C:\Users\doogie\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/11/2014 02:32:22 PM) (Source: Application Hang) (User: )
Description: The program UNKNOWN version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1128
 
Start Time: 01cf9d355df8c6db
 
Termination Time: 60000
 
Application Path: UNKNOWN
 
Report Id: 6ce51143-0929-11e4-9cca-00266c9008ec
 
Error: (07/10/2014 09:02:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.
 
Error: (07/10/2014 06:46:21 PM) (Source: .NET Runtime) (User: )
Description: Application: ExpressTray.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 000007FEF59A8F66 (000007FEF5370000) with exit code 80131506.
 
Error: (07/10/2014 06:42:37 PM) (Source: MsiInstaller) (User: doogie-PC)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 27026. CA_Error27026: SetAccessRights(0xC007045D): Failed to set access rights for directories and files
 
Error: (07/10/2014 06:40:49 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Volume/disk not connected or not found.
Error context: DeviceIoControl(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2 - 0000000000000058,0x0053c198,00000000002C2FD0,0,000000000017EB30,4096,[0]).
 
 
Operation:
   Processing PostFinalCommitSnapshots
 
Context:
   Execution Context: System Provider
 
Error: (07/10/2014 05:41:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: esu.exe, version: 2.0.0.0, time stamp: 0x5395f31e
Faulting module name: KERNELBASE.dll, version: 6.1.7600.17206, time stamp: 0x50e669a2
Exception code: 0xe0434352
Fault offset: 0x000000000000ac3d
Faulting process id: 0x1090
Faulting application start time: 0xesu.exe0
Faulting application path: esu.exe1
Faulting module path: esu.exe2
Report Id: esu.exe3
 
Error: (07/10/2014 05:41:52 PM) (Source: .NET Runtime) (User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileLoadException
Stack:
   at ExpressSelfUpdater.Program.RealMain()
   at ExpressSelfUpdater.Program.Main(System.String[])
 
Error: (07/10/2014 05:39:01 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Malwarebytes Anti-Malware because of this error.
 
Program: Malwarebytes Anti-Malware
File: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C0000185
Disk type: 3
 
Error: (07/10/2014 05:39:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbam.exe, version: 1.0.0.532, time stamp: 0x53518532
Faulting module name: mbam.exe, version: 1.0.0.532, time stamp: 0x53518532
Exception code: 0xc0000006
Fault offset: 0x0028cbb0
Faulting process id: 0x8e0
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3
 
Error: (07/09/2014 07:06:38 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Host Process for Windows Services because of this error.
 
Program: Host Process for Windows Services
File: 
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C0000185
Disk type: 0
 
 
System errors:
=============
Error: (07/12/2014 11:31:25 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:31:43 PM on ‎7/‎11/‎2014 was unexpected.
 
Error: (07/11/2014 07:27:17 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
 
Error: (07/11/2014 07:25:38 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (07/11/2014 07:25:38 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (07/11/2014 07:25:38 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (07/11/2014 07:25:38 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (07/11/2014 07:25:38 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (07/11/2014 07:25:38 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (07/11/2014 07:25:38 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (07/11/2014 07:25:38 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
 
Microsoft Office Sessions:
=========================
Error: (07/11/2014 02:32:22 PM) (Source: Application Hang)(User: )
Description: UNKNOWN0.0.0.0112801cf9d355df8c6db60000UNKNOWN6ce51143-0929-11e4-9cca-00266c9008ec
 
Error: (07/10/2014 09:02:10 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe
 
Error: (07/10/2014 06:46:21 PM) (Source: .NET Runtime)(User: )
Description: Application: ExpressTray.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 000007FEF59A8F66 (000007FEF5370000) with exit code 80131506.
 
Error: (07/10/2014 06:42:37 PM) (Source: MsiInstaller)(User: doogie-PC)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 27026. CA_Error27026: SetAccessRights(0xC007045D): Failed to set access rights for directories and files(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (07/10/2014 06:40:49 PM) (Source: VSS)(User: )
Description: DeviceIoControl(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2 - 0000000000000058,0x0053c198,00000000002C2FD0,0,000000000017EB30,4096,[0])
 
Operation:
   Processing PostFinalCommitSnapshots
 
Context:
   Execution Context: System Provider
 
Error: (07/10/2014 05:41:52 PM) (Source: Application Error)(User: )
Description: esu.exe2.0.0.05395f31eKERNELBASE.dll6.1.7600.1720650e669a2e0434352000000000000ac3d109001cf9c8778bd0c49C:\Program Files (x86)\Garmin\Express Self Updater\esu.exeC:\windows\system32\KERNELBASE.dll00f33f98-087b-11e4-bbc1-00266c9008ec
 
Error: (07/10/2014 05:41:52 PM) (Source: .NET Runtime)(User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileLoadException
Stack:
   at ExpressSelfUpdater.Program.RealMain()
   at ExpressSelfUpdater.Program.Main(System.String[])
 
Error: (07/10/2014 05:39:01 PM) (Source: Application Error)(User: )
Description: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeMalwarebytes Anti-MalwareC00001853
 
Error: (07/10/2014 05:39:01 PM) (Source: Application Error)(User: )
Description: mbam.exe1.0.0.53253518532mbam.exe1.0.0.53253518532c00000060028cbb08e001cf9c859e00c95bC:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe9a9fbff8-087a-11e4-bbc1-00266c9008ec
 
Error: (07/09/2014 07:06:38 PM) (Source: Application Error)(User: )
Description: Host Process for Windows ServicesC00001850
 
 
 
=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 4.0.0.1390 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Amazon Cloud Player (HKCU\...\Amazon Amazon Cloud Player) (Version: 2.1.0.381 - Amazon Services LLC)
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.27 - Atheros Communications Inc.)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros)
ATI Catalyst Install Manager (HKLM\...\{5792CD64-61B4-C448-0D22-3C51DD73AB2A}) (Version: 3.0.765.0 - ATI Technologies, Inc.)
Audible Download Manager (HKLM-x32\...\AudibleDownloadManager) (Version: 6.6.0.15 - Audible, Inc.)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4716 - AVG Technologies)
AVG 2014 (Version: 14.0.3986 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4716 - AVG Technologies) Hidden
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Catalina Savings Printer (HKLM-x32\...\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}) (Version: 1.0.0 - Catalina Marketing Corp)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Core Implementation (x32 Version: 2010.0315.1050.17562 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2010.0315.1050.17562 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2010.0315.1050.17562 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2010.0315.1050.17562 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2010.0315.1050.17562 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.0315.1050.17562 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.0315.1050.17562 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.0315.1050.17562 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Czech (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Danish (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Dutch (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help English (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Finnish (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help French (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help German (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Greek (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Italian (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Japanese (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Korean (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Polish (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Russian (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Spanish (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Swedish (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Thai (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
CCC Help Turkish (x32 Version: 2010.0315.1049.17562 - ATI) Hidden
ccc-core-static (x32 Version: 2010.0315.1050.17562 - ATI) Hidden
ccc-utility64 (Version: 2010.0315.1050.17562 - ATI) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Comcast Desktop Software (v1.2.1) (HKLM-x32\...\{118C3943-1683-42EF-824D-C22E70DB42E7}) (Version: 24 - Comcast)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.119.0.61 - Conexant)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Elevated Installer (x32 Version: 3.2.7.0 - Garmin Ltd or its subsidiaries) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Garmin Express (HKLM-x32\...\{55ae01f2-f0a8-4342-a9cc-a0327cdaa811}) (Version: 3.2.7.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 3.2.7.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 3.2.7.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Google+ Auto Backup (HKLM-x32\...\{D4C4A751-F7F3-4DCA-B825-9AC391BFFC3F}) (Version: 1.0.19.76 - Google)
GradeQuick Web Plugin (HKLM-x32\...\{0EB768CD-EF48-4C66-8BCB-2DA8166B2654}) (Version: 1.00.0000 - Edline)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Jewel Quest - Heritage (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
LeapFrog Connect (HKLM-x32\...\UPCShell) (Version: 5.3.0.18537 - LeapFrog)
LeapFrog Connect (x32 Version: 5.3.0.18537 - LeapFrog) Hidden
LeapFrog LeapReader Plugin (x32 Version: 5.2.4.18512 - LeapFrog) Hidden
Magic Online (HKLM-x32\...\{AF7733C1-FB0B-4FED-9730-E0433AF7A2EF}) (Version: 3.00.0000 - Wizards of the Coast)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.20125.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
MobileMe Control Panel (HKLM\...\{6DD01FF3-63CE-436B-96DB-61363EAA4EB8}) (Version: 3.1.8.0 - Apple Inc.)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
Norton PC Checkup (HKLM-x32\...\Norton PC Checkup_is1) (Version: 3.0.2.90.0 - NortonLive Services)
OpenOffice.org 3.3 (HKLM-x32\...\{3E171899-0175-47CC-84C4-562ACDD4C021}) (Version: 3.3.9567 - OpenOffice.org)
Picaboo Desktop (HKLM-x32\...\com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9EBF75.1) (Version: 11.1.0 - Picaboo Corporation)
Picaboo Desktop (x32 Version: 11.1.0 - Picaboo Corporation) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30111 - Realtek Semiconductor Corp.)
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Shutterfly Express Uploader (HKLM-x32\...\com.Shutterfly.ExpressUploader) (Version: 1.2.0.0 - Shutterfly, Inc.)
Shutterfly Express Uploader (x32 Version: 1.2.0 - Shutterfly, Inc.) Hidden
SugarSync Manager (HKLM-x32\...\SugarSync) (Version: 1.9.97.122348 - SugarSync, Inc.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated)
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.2.0 - Toshiba)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.1 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{1B87C40B-A60B-4EF3-9A68-706CF4B69978}) (Version: 3.00.11 - TOSHIBA CORPORATION)
Toshiba Book Place (HKLM-x32\...\{BB51B753-9A0C-4D1D-B3EF-A1B936F55796}) (Version: 2.0.3977.0 - K-NFB Reading Technology, Inc.)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}) (Version: 1.6.07.64 - TOSHIBA Corporation)
TOSHIBA Bulletin Board (Version: 1.6.07.64 - TOSHIBA Corporation) Hidden
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.2 for x64 - TOSHIBA Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\{8E9CEA3B-EBD1-439C-A01D-830CB39613C6}) (Version: 2.00.06 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.6 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.6 - TOSHIBA Corporation) Hidden
TOSHIBA HDD/SSD Alert (x32 Version: 3.1.64.6 - TOSHIBA Corporation) Hidden
Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.3.198 - Symantec Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}) (Version: 1.0.80.3.64 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.5.10 - TOSHIBA CORPORATION)
Toshiba Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 2.0.0.24 - Toshiba)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 for x64 - TOSHIBA Corporation)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{A0E99122-25C1-4CA4-9063-499A2A814EB6}) (Version: 1.6.06.64 - TOSHIBA Corporation)
TOSHIBA ReelTime (Version: 1.6.06.64 - TOSHIBA Corporation) Hidden
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.1.40 - TOSHIBA)
TOSHIBA Supervisor Password (HKLM-x32\...\{073B89C3-BA88-41B5-965F-B35A88EAE838}) (Version: 2.00.03 - TOSHIBA Corporation)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.3.3.64 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.3.3.64 - TOSHIBA Corporation) Hidden
TOSHIBA Value Added Package (x32 Version: 1.3.3.64 - TOSHIBA Corporation) Hidden
ToshibaRegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.4 - Toshiba)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapReader Plugin) (HKLM-x32\...\LeapReaderPlugin) (Version:  - LeapFrog)
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Wheel of Fortune 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent toshiba Master Uninstall) (Version: 1.0.1.3 - WildTangent)
WildTangent ORB Game Console (x32 Version:  - WildTangent) Hidden
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Zuma's Revenge (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 45%
Total physical RAM: 3834.9 MB
Available physical RAM: 2073.22 MB
Total Pagefile: 7667.93 MB
Available Pagefile: 5541.4 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.65 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI105948W0D) (Fixed) (Total:287.46 GB) (Free:164.56 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DOOGIE-PC
 
Administrator            doogie                   Guest                    
 
 
**** End of log ****


#6 cavegoat

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Posted 12 July 2014 - 10:39 AM

As assumed, the picture publish is causing some processing issues with the laptop....

#7 cavegoat

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Posted 12 July 2014 - 11:08 AM

my speccy:

 

http://speccy.piriform.com/results/agsY14inVf3EVHpypxBg8Nd



#8 hamluis

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Posted 12 July 2014 - 12:13 PM

Thanks :).

 

I think that you have a failing hard drive...all those errors citing controller errors...would be my validation of the theory.  That theory seems confirmed by the fact that Speccy status for the hard drive is WARNING.

 

I would move any desired data files to another drive before doing anything else.

 

I would then run the following hard drive diagnostic on the drive.

 

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

 

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

 

Louis



#9 cavegoat

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Posted 12 July 2014 - 12:21 PM

so run both? should i post the log for each one? will running these two programs potential place my hard drive at risk? i understand, left alone and at this rate the HD will fail soon.

 

thank you again



#10 hamluis

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Posted 12 July 2014 - 04:20 PM

Please...read the links before asking questions about the content :).

 

The first one is ia set of nstructions for the diagnostic...the second one is the download for the diagnostic.

 

Run the long diagnostic...do not post any logs, just post the final verdict of the diagnostic, please.

 

Louis






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